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Paul Tokatlyan
Paul Tokatlyan at Universal Mitsubishi

Paul Tokatlyan | Page 38

Service Manager

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

Contact Me
4.9
1,306 Reviews

Dealership Experience

24 yrs, 5 mos

Languages Spoken

Armenian Armenian

English English

4.9

1,306 Reviews

Write a Review

1306 Reviews of Paul Tokatlyan

January 16, 2023

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Employee Rating

Arman was very nice to me He explained everything that was going on with my car. More

by RAIDERS6933
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tiki N, Junior Avila, Armen Yagubyan

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Jan 25, 2023

Universal Mitsubishi responded

Thank you so much for your 5 Star review and opportunity to service your vehicle. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

January 15, 2023

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Paul and the entire staff were great and provided excellent service. I was very happy with the prompt service. More

by PJay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

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Jan 25, 2023

Universal Mitsubishi responded

We appreciate the opportunity to service and take care of your vehicles needs. Also appreciate your 5 Star review, we look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

January 12, 2023

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Employee Rating

I brought my car in for service. As always, Paul was very knowledgeable and helpful. He explained what the problems were and provided solutions. He kept me posted and updated me on t More

by LINEAT5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 25, 2023

Universal Mitsubishi responded

"Running Nice & Smoothe.... Music to our ears. Thank you for your 5 Star review and opportunity totake care of your car. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

January 10, 2023

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Employee Rating

Paul and Armen are very professional and knowledgeable. Always going the extra mile for the costumer. I had a part stolen from my car and all I did was give Paul and Armen my claim number and they took car More

by J_OHORAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

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Jan 25, 2023

Universal Mitsubishi responded

Thank you so much for putting your trust on Paul, Armen and our service sateff. We appreciate the opportuniy and 5 Star review. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

January 09, 2023

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Employee Rating

Always great customer service! Frequent updates and communication while you wait for the service to be completed. More

by LESYA998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 25, 2023

Universal Mitsubishi responded

Hello.... I'm glad we've earned your trust, that's very important for us. We also appreciate your 5 Star review. See you for your next service visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

January 08, 2023

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Employee Rating

Great service, Paul & the team are always helpful. My car is always taken care of. More

by JES101093
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

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Jan 25, 2023

Universal Mitsubishi responded

Team Paul and I thank you for chosing Universal Mitsubishi to service and take care of your vehicles needs. We allso appreciate your 5 Star review. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

January 05, 2023

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Employee Rating

It was a friendly and warm experience from the outset of getting my car serviced. Very professional and timely! More

by ARULMICHAEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

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Jan 25, 2023

Universal Mitsubishi responded

Thank you for your kind words and 5 star review. I hope we've earned your trust to service your vehicle. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

December 22, 2022

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Fast professional and kind you would be hard pressed to find a team that's better. More

by ANGELEA.M.WEBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 05, 2023

Universal Mitsubishi responded

Hello Angela, thank you for your patronage and 5 Star review. we really appreciate your kind works and look forward to your next visit. Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

December 20, 2022

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What a quick service I got from the team! Thanks guys! Always a pleasure doing business with Universal Mitsubishi More

by rime
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tiki N

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Dec 21, 2022

Universal Mitsubishi responded

Thank you so much. We appreciate the opportunity you give us to service your vehicle. Till next time, drive, enjoy and be safe. Happy Holidays....... Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

December 20, 2022

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What a great service! Brought my car for an oil change, Tiki sold me my car back in 2019! The team is just super! Thank you Universal Mitsubishi! More

by AdrianaAsa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tiki N

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Dec 21, 2022

Universal Mitsubishi responded

Hi Adriana, I'm so glad we've been able to retain your patronage. Thank you for your 5 Star review. We look forward to your next visit. Stay safe , Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

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