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Paul Tokatlyan
Paul Tokatlyan at Universal Mitsubishi

Paul Tokatlyan | Page 38

Service Manager

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

Contact Me
4.9
1,289 Reviews

Dealership Experience

24 yrs, 2 mos

Languages Spoken

Armenian Armenian

English English

4.9

1,289 Reviews

Write a Review

1289 Reviews of Paul Tokatlyan

December 03, 2022

Dealership Rating
Employee Rating

Paul and Armen are excellent service oriented team. They seriously take pride in helping customers and build loyal customer base. Great job. More

by BALARMUKESH
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

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Dec 19, 2022

Universal Mitsubishi responded

Yes they do... Team PRIDE(Armen & Paul) have built a tremendous following. Thank you for recognizing they xcare and your 5 Star review. Happy Holidays...... Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

December 03, 2022

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Employee Rating

Excellent service. It all starts with Paul at the front. He's always knowledgeable and extremely professional. I trust them and their work. More

by Robert T
Service Price Transparency
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Recommend Dealer
Yes
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Dec 19, 2022

Universal Mitsubishi responded

Hi Robert, Pual his team and I appreciate your kind words and 5 Star review. Happy Holidays...... Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

December 03, 2022

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Paul is the best ! Thank you for everything you do for our vehicles. You always go above and beyond. More

by Futureautoservice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 21, 2022

Universal Mitsubishi responded

Thank you, your patronage and 5 Star review is appreciated. We look forward to your next visit. Happy Holidays, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

December 02, 2022

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Employee Rating

Service manager Paul was friendly and professional. Work was done within time limit he promised. Would use your company again. More

by jacknaiditch
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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Dec 21, 2022

Universal Mitsubishi responded

Hello Jack, I'm glad Paul and his Staff gave you the treatment you deserve. Thank you for the 5 Star review and look forward to your next visit. Happy Holidays , Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

November 24, 2022

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Great customer service and Paul was so helpful in helping me getting my car fixed. He helped me with a great deal ! I am definitely going to be coming back More

by GALYY17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 29, 2022

Universal Mitsubishi responded

Hi Galy, thank you so much for your kind words and 5 Star review. I'm glad Paul was able help with getting your vehicle repaired. We look forward to your patronage. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550-1500

November 23, 2022

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The service advisor for this dealership are very friendly and helpful I love to bring my car to this place. More

by MSAAV
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

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Nov 29, 2022

Universal Mitsubishi responded

Thank you so much for your continued patronage. We appreciate you giving us the opportunity to service your vehicle and 4 star review. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550-1500

November 23, 2022

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Employee Rating

Very helpful and knowledgeable! Great service was given by Paul. Will come back for future service. More

by MBSILVA
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

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Nov 29, 2022

Universal Mitsubishi responded

Thank you so much Silvia, I'm glad Paul was able to assist in getting your vehicle repaired. We appreciate your 5 star review and look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550-1500

November 20, 2022

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Employee Rating

Quick and professional staff very warming, even had coffee. The guy that helped me explain everything that i needed . I will go back for any service More

by SOLISPINEDA68
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

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Nov 24, 2022

Universal Mitsubishi responded

Hi, we love it when our customers returns. It means, we have the opportunity to earn anotyher 5 Star. We are greatful for your 5 Star review, Happy Thanks Giving. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

November 20, 2022

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Thank you for the great service! ?fast service one day work didn't had to wait 3 4 days to have fix in my vehicle great! More

by almay
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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Nov 24, 2022

Universal Mitsubishi responded

Hi Almay, Im glad Paul and his staff was able to care of your vehicles needs. We look forward to your continued patronage, we want to get more 5 Star reviews :) Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

November 14, 2022

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Employee Rating

Fast and friendly service. Was able to help me out in a timely manner and the service staff is very friendly More

by MIRELLA Arevalo
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

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Nov 20, 2022

Universal Mitsubishi responded

Hi Mirella, I'm glad Paul, Armen and their staff wasable to assist, resolve and expedite your visit. We look foward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550-1500

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