Paul Tokatlyan
Paul Tokatlyan at Universal Mitsubishi

Paul Tokatlyan | Page 37

Service Manager

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

Contact Me
4.9
1,306 Reviews

Dealership Experience

24 yrs, 5 mos

Languages Spoken

Armenian Armenian

English English

4.9

1,306 Reviews

Write a Review

1306 Reviews of Paul Tokatlyan

January 30, 2023

Dealership Rating
Employee Rating

Always love taking my vehicle to this location. Paul and Armen from service department they go over with all yours questions they explained every detail very professional. Thanks you guys you are t More

by RINCONMANNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

Feb 05, 2023

Universal Mitsubishi responded

On behalf of Paul, Armen and their satff, thank you..... We apprecite your 5 Star review and opportunity to earn your business. We look forwardto your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

January 30, 2023

Dealership Rating
Employee Rating

Best service ever! Paul is the best will definitely come back any time I need service in the future More

by ANDREW_DBR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

Feb 05, 2023

Universal Mitsubishi responded

We may be a little.... bias, but Paul is the best... :) Kindly continue giving us the opportunity to service your vehicle. Also, thank yo for the 5 Star review. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

January 26, 2023

Dealership Rating
Employee Rating

I came in for my car's scheduled maintenance. I was in and out in about two hours (this was on a Tuesday coming in at 8am when they open). While waiting I worked on my laptop in the customer loun More

by htinla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

January 23, 2023

Dealership Rating
Employee Rating

👍👍👍👍👍👍👍👍👍👍🤜💯💯💯💯💯💯 great service 👍 😇😇😇 looking forward to my.next service thank to all staff and God bless More

by wllmmorrison2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

Jan 25, 2023

Universal Mitsubishi responded

It's going to be a great day, thank you for putting a smile on my face. We appreciate your patronage and 5 Star review. And lets be clear, "WE" look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

January 23, 2023

Dealership Rating
Employee Rating

They were courteous and the most service oriented car service dept I have ever been to. More

by GIFFORdHWA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 25, 2023

Universal Mitsubishi responded

Good morning,..... I appreciate you putiing a smile on my face. I'm glad you experienced the service you desrve. We also appreciate your 5 Star review. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

January 23, 2023

Dealership Rating
Employee Rating

Rápidos, eficientes, amables, excelentes, cordiales,atentos, responsables, cumplidos, disponibles y organizados al recibo y entrega del vehículo More

by PATRICIA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan , Maria, en caja ?????

Jan 25, 2023

Universal Mitsubishi responded

Muchisimas gracias por sus generosas palabras y sus 5 estrellas. Esperemos verla para su siguinte servicio. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

January 20, 2023

Dealership Rating
Employee Rating

Paul in services was super helpful, knowledgeable and transparent in replacing my stolen catalytic converter. More

by KarHi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

Jan 25, 2023

Universal Mitsubishi responded

I'm sorry you had to go through this unpleasent experience, but extremely glad we were able to help. We also appreciate your 5 Star review. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

January 18, 2023

Dealership Rating
Employee Rating

Paul and his team were amazing. Paul was so helpful the very minute he found out my car’s transmission broke down. Paul went over and beyond in helping me get my transmission replac More

by Lulu_antonio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 25, 2023

Universal Mitsubishi responded

Team "Paul" strikes again..... Thank you for your npatronage and 5 star review. Enjoy your transmissin for many years to come. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

January 16, 2023

Dealership Rating
Employee Rating

Great customer service. Always check any possible issue of my cars. This is the only dealer that I trust to fix my cars. More

by OSCAR.ENRIQUEZ.JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

Jan 25, 2023

Universal Mitsubishi responded

Thank you so much for your "TRUST".... We trully appreciate you giving us the opportunity to earn it. Have a woderful day. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

January 16, 2023

Dealership Rating
Employee Rating

Underrated, friendly staff, on time, understanding, honest, experienced, helpful, knowledgeable, fast, reliable work, professional service, More

by ADRIANACUBILLO2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 25, 2023

Universal Mitsubishi responded

Thank you so much for your accolade and 5 star review, on behalf of Paul and his staff, it's was our pleasure to serve and assist you. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

...
37
...

Dealership Inventory (171 Vehicles)

used 2024 Mitsubishi Outlander car, priced at $20,855
2024 Mitsubishi Outlander
used
Cosmic Blue Metallic exterior
Automatic
Front-wheel Drive
new 2026 Mitsubishi Outlander car, priced at $40,920
2026 Mitsubishi Outlander
new
Gray exterior
Automatic
Front-wheel Drive
new 2026 Mitsubishi Outlander car, priced at $48,690
2026 Mitsubishi Outlander
new
White Diamond exterior
Automatic
Front-wheel Drive
new 2026 Mitsubishi Outlander car, priced at $38,005
2026 Mitsubishi Outlander
new
Black exterior
Automatic
Front-wheel Drive
used 2025 Hyundai Sonata car, priced at $20,083
2025 Hyundai Sonata
used
Ultimate red exterior
Automatic
Front-wheel Drive
used 2025 Kia Telluride car, priced at $43,580
2025 Kia Telluride
used
Wolf Gray exterior
Automatic
All-wheel Drive