Paul Tokatlyan | Page 4

Great customer service, we had a lot of questions and were very helpful walking us through the whole process. I am a first time car buyer and Andy, Saul, JC and the entire team were very patient and know were very helpful walking us through the whole process. I am a first time car buyer and Andy, Saul, JC and the entire team were very patient and knowledgeable I had a great experience. I highly recommend you get in contact with them today! Oh, most importantly my new car is AWESOME! More

by rickybriito Verified Customer Verified Customer

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Nece team works there Paul and Armen were very helpful I got multiple texts with the updates on progress I got multiple texts with the updates on progress More

by germangrachoff Verified Customer Verified Customer

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So glad to find wonderful people at this dealership! I purchased my used car elsewhere and really wasn’t expecting much help or concern upon driving in to get an explanation for “service engineer soon I purchased my used car elsewhere and really wasn’t expecting much help or concern upon driving in to get an explanation for “service engineer soon” light. Drove in on a crowded morning and was greeted by very friendly, smiling, soft spoken, un-rushed and totally professional Armen. I was kind of expecting “no appointment =go away “! Quite the opposite! I was reassured that ASAP that same day I could at least find out the cause of the dreaded, scary “service light”. Such efficient service!! I left at the end of the day with a replaced Oxygen Sensor and a bill for ZERO $ ; covered by m Manufacturer’s Warranty ! AMAZING and UNEXPECTED servic!! I had planned on installing Fog Lights on my new/used car an had totally planned on doing that though an independent mechanic! Because of the excellent service received on my first emergency visit I decided to check out having this done by Universal— I decided to have the work done by the dealership and I am so glad I made that choice == same friendly, efficient, professional service— a job well done, no problems, no delays & no excuses!! Just the same EXCELLENT service— this time provided by service consultant Paul! What a pleasure! This dealership is a pleasure— from 1st drive in emergency experience, all the way through paying the bill for my up-graded optional equipment! Neat, clean, friendly & efficient fro 1st greeting, all the way down to the friendly, cheerful worker who was tidying up the waiting area & emptying trash cans , as well as friendly service from the office help at final check out and bill pay! Just THE very best! More

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Good knowledge and Service. Paul knows what my auto needs before I know what is wrong Paul knows what my auto needs before I know what is wrong More

by mel11 Verified Customer Verified Customer

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Thank you Mitsubishi service department. Your work was great and fast. It was a pleasure doing business with you. Keep up the good work. Your work was great and fast. It was a pleasure doing business with you. Keep up the good work. More

by betosr.hl Verified Customer Verified Customer

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Paul was extremely patient, pleasant, honest, and informative. I really appreciated his kindness and explaining everything thoroughly. informative. I really appreciated his kindness and explaining everything thoroughly. More

by MELODYLAGGAD Verified Customer Verified Customer

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Always a great experience. Both Paul and Armen are friendly and professional and always take great care of my car. Clear communication with progress updates throughout the day Both Paul and Armen are friendly and professional and always take great care of my car. Clear communication with progress updates throughout the day and a message when service is done. More

by Alex Verified Customer Verified Customer

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Always have a wonderful experience. Paul did amazing and love that he always communicates in details and made sure I understood what he was doing. Thank you Paul! Paul did amazing and love that he always communicates in details and made sure I understood what he was doing. Thank you Paul! More

by Vee Verified Customer Verified Customer

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It all started at Glendale Mitsubishi with Paul Tokatlyan decades ago. He’s the best Service Consultant in my opinion. decades ago. He’s the best Service Consultant in my opinion. More

by AKSQUEST Verified Customer Verified Customer

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excellent service. Arrived and car was taken immediately. Inspection was performed, information provided in a timely manner and given loaner while repairs were perfor Arrived and car was taken immediately. Inspection was performed, information provided in a timely manner and given loaner while repairs were performed. Paul is always professional and honest. Car runs great and work was performed in a timely manner. More

by KHOLLAND1958 Verified Customer Verified Customer

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