Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Paul Tokatlyan
Paul Tokatlyan at Universal Mitsubishi

Paul Tokatlyan | Page 40

Service Manager

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

Contact Me
4.9
1,306 Reviews

Dealership Experience

24 yrs, 5 mos

Languages Spoken

Armenian Armenian

English English

4.9

1,306 Reviews

Write a Review

1306 Reviews of Paul Tokatlyan

December 02, 2022

Dealership Rating
Employee Rating

Service manager Paul was friendly and professional. Work was done within time limit he promised. Would use your company again. More

by jacknaiditch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 21, 2022

Universal Mitsubishi responded

Hello Jack, I'm glad Paul and his Staff gave you the treatment you deserve. Thank you for the 5 Star review and look forward to your next visit. Happy Holidays , Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

November 24, 2022

Dealership Rating
Employee Rating

Great customer service and Paul was so helpful in helping me getting my car fixed. He helped me with a great deal ! I am definitely going to be coming back More

by GALYY17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 29, 2022

Universal Mitsubishi responded

Hi Galy, thank you so much for your kind words and 5 Star review. I'm glad Paul was able help with getting your vehicle repaired. We look forward to your patronage. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550-1500

November 23, 2022

Dealership Rating
Employee Rating

The service advisor for this dealership are very friendly and helpful I love to bring my car to this place. More

by MSAAV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

Report | Print
Nov 29, 2022

Universal Mitsubishi responded

Thank you so much for your continued patronage. We appreciate you giving us the opportunity to service your vehicle and 4 star review. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550-1500

November 23, 2022

Dealership Rating
Employee Rating

Very helpful and knowledgeable! Great service was given by Paul. Will come back for future service. More

by MBSILVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

Report | Print
Nov 29, 2022

Universal Mitsubishi responded

Thank you so much Silvia, I'm glad Paul was able to assist in getting your vehicle repaired. We appreciate your 5 star review and look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550-1500

November 20, 2022

Dealership Rating
Employee Rating

Quick and professional staff very warming, even had coffee. The guy that helped me explain everything that i needed . I will go back for any service More

by SOLISPINEDA68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

Report | Print
Nov 24, 2022

Universal Mitsubishi responded

Hi, we love it when our customers returns. It means, we have the opportunity to earn anotyher 5 Star. We are greatful for your 5 Star review, Happy Thanks Giving. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

November 20, 2022

Dealership Rating
Employee Rating

Thank you for the great service! ?fast service one day work didn't had to wait 3 4 days to have fix in my vehicle great! More

by almay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 24, 2022

Universal Mitsubishi responded

Hi Almay, Im glad Paul and his staff was able to care of your vehicles needs. We look forward to your continued patronage, we want to get more 5 Star reviews :) Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

November 14, 2022

Dealership Rating
Employee Rating

Fast and friendly service. Was able to help me out in a timely manner and the service staff is very friendly More

by MIRELLA Arevalo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

Report | Print
Nov 20, 2022

Universal Mitsubishi responded

Hi Mirella, I'm glad Paul, Armen and their staff wasable to assist, resolve and expedite your visit. We look foward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550-1500

November 14, 2022

Dealership Rating
Employee Rating

I am a customer of the Universal Mitsubishi service department since 2010. They are the best knowledgeable technicians I ever met. More

by PAPULLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tiki N, Junior Avila, Armen Yagubyan

Report | Print
Nov 20, 2022

Universal Mitsubishi responded

Hi Papullo, we're extremly thankful for your continued patronage. I also appreciate taking the time to share your 5Star review. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager (818)550-1500

November 13, 2022

Dealership Rating
Employee Rating

Paul is amazing! I truly appreciate all he did for me. Thank you, thank you, thank you! More

by ANFRANCO007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 20, 2022

Universal Mitsubishi responded

Thank you so much for your support, we appreciate your continued support and 5 star review. We look forward your next visit. Stay safe, Carlos De La Luz General Sales Manager (818)550-1500

November 08, 2022

Dealership Rating
Employee Rating

Good customer service from Paul . Helped tried to lower my cost for repair . Appreciate so much More

by CYRILSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 14, 2022

Universal Mitsubishi responded

Hello... I'm glad Paul was able to assist and get your car repaired. I hope you continue chosing Universal Mitsubishi to take of your cars needs. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550-1500

1
...
39
40
41
...
131

Dealership Inventory (171 Vehicles)

used 2024 Mitsubishi Outlander car, priced at $20,855
2024 Mitsubishi Outlander
used
Cosmic Blue Metallic exterior
Automatic
Front-wheel Drive
$20,855
View Details
new 2026 Mitsubishi Outlander car, priced at $40,920
2026 Mitsubishi Outlander
new
Gray exterior
Automatic
Front-wheel Drive
$40,920
View Details
new 2026 Mitsubishi Outlander car, priced at $48,690
2026 Mitsubishi Outlander
new
White Diamond exterior
Automatic
Front-wheel Drive
$48,690
View Details
new 2026 Mitsubishi Outlander car, priced at $38,005
2026 Mitsubishi Outlander
new
Black exterior
Automatic
Front-wheel Drive
$38,005
View Details
used 2025 Hyundai Sonata car, priced at $20,083
2025 Hyundai Sonata
used
Ultimate red exterior
Automatic
Front-wheel Drive
$20,083
View Details
used 2025 Kia Telluride car, priced at $43,580
2025 Kia Telluride
used
Wolf Gray exterior
Automatic
All-wheel Drive
$43,580
View Details
View All Inventory