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Paul Tokatlyan

Overview Reviews (1306) Inventory (171)

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Paul Tokatlyan

Paul Tokatlyan | Page 42

Service Manager

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

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4.9

1,306 Reviews

Overview Reviews (1306) Inventory (171)

Dealership Experience

24 yrs, 5 mos

Languages Spoken

Armenian

English

4.9

1,306 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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1306 Reviews of Paul Tokatlyan

October 18, 2022

Dealership Rating

Employee Rating

Paul, amazing. Give that guy a raise. Four years and never let me down once. Give that guy a raise. Four years and never let me down once. More

by GEDDYD82

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Oct 31, 2022 -

Universal Mitsubishi responded

Two thunbs up for Pablo :) On behalf of him and his staff, thank you. It's extremely rewarding when customers express their satisfaction. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi 5015 Van Nuys Blvd. Sherman Oaks Ca 91403 (818)550.1500 carlos@universalmitsubishi.com

October 18, 2022

Dealership Rating

Employee Rating

The service at universal always has been excellent, Armin as usual providing his best advise for my car maintenance - thank you all the time .. as usual providing his best advise for my car maintenance - thank you all the time .. More

by Anthony

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Armen Yagubyan

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Nov 01, 2022 -

Universal Mitsubishi responded

Hello Anthony, we are tremendous grateful for your 5 star review and continued patronage. We look forward to your next visit Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com ( 818)550-1500

October 15, 2022

Dealership Rating

Employee Rating

The service center is excellent. Paul and the team are very attentive to my needs and help keep my vehicle running optimally. Paul and the team are very attentive to my needs and help keep my vehicle running optimally. More

by jford1974

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Armen Yagubyan

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Nov 01, 2022 -

Universal Mitsubishi responded

Thank you for 5 star review and continued patronage, We hope you continue giving us the opportunity to service your vehicle. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com ( 818)550-1500

October 15, 2022

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Employee Rating

Paul in service is awesome he is always helpful. Also easy on and off the freeway. Next to enterprise car rental Also easy on and off the freeway. Next to enterprise car rental More

by JAMES O

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Nov 01, 2022 -

Universal Mitsubishi responded

Hello James, we appreciate your 5 Star review and continued patronage. I'm glad we are conveniently located. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com ( 818)550-1500We look forward to your next visit.

October 09, 2022

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Employee Rating

Paul went above and beyond to find the issue my truck was having. Instead of calling it quits and assuming I was mistaken about the problem he took my vehicle for one more trip to see if the issue arose. Pra having. Instead of calling it quits and assuming I was mistaken about the problem he took my vehicle for one more trip to see if the issue arose. Praise God he found the problem. I am truly grateful and will always recommend my friends and family to Paul at Mitsubishi! More

by natalieandrade

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Oct 13, 2022 -

Universal Mitsubishi responded

Hi Natalie, I'm so glad Paul was able to identify and resolve your vehicles issue. It's rewarding when we can help someone better enjoy their vehicle. On behalf of Paul and his staff, thank you for chosing Universal Mitsubishi. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550-1500

October 08, 2022

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Employee Rating

This is my third Mitsubishi since 2001 and I have THE BEST service manager, Paul, that anyone could hope for. I would not take my car anywhere else. Period. Universal Mitsubishi is honest, reliable, frie BEST service manager, Paul, that anyone could hope for. I would not take my car anywhere else. Period. Universal Mitsubishi is honest, reliable, friendly and professional. I highly recommend them to anyone needing a new car and/or a great service garage! Go Jose! More

by reyoflight

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Tiki N, Armen Yagubyan

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Oct 13, 2022 -

Universal Mitsubishi responded

Thank you so much for your kind words and 5 star review.Thank you for your patronage to our brand and dealership (Paul). We look forward to your continued visits. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550-1500

September 29, 2022

Dealership Rating

Employee Rating

Best service center personnel. Very respectful and courteous. Always giving me an update and greet all customers. Very respectful and courteous. Always giving me an update and greet all customers. More

by djpf27

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Armen Yagubyan

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Oct 13, 2022 -

Universal Mitsubishi responded

On behalf of Paul/Armen and the entire Service staff, thank you. We appreciate you giving us the opportunity to service your vehicle. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550-1500

September 28, 2022

Dealership Rating

Employee Rating

Thank you to the manager who helped me get my car serviced dispute my difficult schedule at the hospital! You really made a huge difference for me! serviced dispute my difficult schedule at the hospital! You really made a huge difference for me! More

by Kdeleon26

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

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Oct 13, 2022 -

Universal Mitsubishi responded

It's our pleasure to serve you. We thank you for chosing and giving Universal Mitsubishi (Paul) the opportunity to take care of your vehicles needs. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550-1500

September 26, 2022

Dealership Rating

Employee Rating

Paul was very knowledgeable and helpful in having his team inspect the vehicle for my pre purchase inspection. team inspect the vehicle for my pre purchase inspection. More

by Johnson

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Armen Yagubyan

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Sep 28, 2022 -

Universal Mitsubishi responded

Thank you for giving us the opportunity to help. I hope we can be of service in the future, also thank you for your 5 Star review. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi (818) 550-1500

September 26, 2022

Dealership Rating

Employee Rating

Paul is courteous and helpful, great service. Nice to place to be at home with car service. Prices of change is good too. Nice to place to be at home with car service. Prices of change is good too. More

by SALVADORJARENCIOJR

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Report | Print

Sep 28, 2022 -

Universal Mitsubishi responded

Hi Salvador, I'm glad you found your service visit pleasent. I hope Paul and his staff have earned your patronage. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550-1500

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