Paul Tokatlyan | Page 50
Service Manager
Universal Mitsubishi
5015 Van Nuys Blvd
Sherman Oaks, CA 91403
Dealership Experience
24 yrs, 2 mos
Languages Spoken
Armenian
English
1,289 Reviews
Write a Review1289 Reviews of Paul Tokatlyan
March 26, 2022
I’ve been with Mitsubishi for years and it’s mainly because of How well everyone works with each other to provide the best vehicle and service to clients. Saul and Carlos are a great tag team!! I must because of How well everyone works with each other to provide the best vehicle and service to clients. Saul and Carlos are a great tag team!! I must say I’m glad they really paid attention to what I really wanted and made it happen. I love my Outlander!! Even if it’s in white lol. I can’t wait to take my car in for service as Paul is great as well and now that it’s closer to my house, I can really look forward to it. Thank you Saul Turcio!! More
Other Employees Tagged: Tiki N, Saul Turcios, Carlos De La Luz
March 26, 2022
Everyone greets you with a smile and wants help. A great giving culture to make me the customer feel special and valued. Thank you. I have to drive 90 minutes to get to the dealer and it is worth ev A great giving culture to make me the customer feel special and valued. Thank you. I have to drive 90 minutes to get to the dealer and it is worth every minute. Thank you More
Other Employees Tagged: Armen Yagubyan
March 19, 2022
The dealership was organized and accommodated my issue with car in a timely manner. The glass and car was cleaned when returned, and the service team manager was a great help. with car in a timely manner. The glass and car was cleaned when returned, and the service team manager was a great help. More
March 14, 2022
Good service. The service was faster than I expected. I would recommend this dealer any day. The service was faster than I expected. I would recommend this dealer any day. More
Other Employees Tagged: Junior Avila, Armen Yagubyan
March 14, 2022
I had a mysterious dash indictor light come on in my 2018 Jeep and took it to this Mitsubishi dealership (at the new location in Sherman Oaks) based on a recommendation. Everyone at the dealership was very Jeep and took it to this Mitsubishi dealership (at the new location in Sherman Oaks) based on a recommendation. Everyone at the dealership was very nice and the service manager Paul and his team go to the bottom of the issue and took care of it. (Turned out to be a software issue.) I even had them do my oil change at the same time. Throughout the process, Paul kept me well informed and was considerate of my time and needs. Thanks Universal! More
Other Employees Tagged: Carlos was very nice too!

