Paul Tokatlyan
Paul Tokatlyan at Universal Mitsubishi

Paul Tokatlyan | Page 49

Service Manager

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

Contact Me
4.9
1,306 Reviews

Dealership Experience

24 yrs, 5 mos

Languages Spoken

Armenian Armenian

English English

4.9

1,306 Reviews

Write a Review

1306 Reviews of Paul Tokatlyan

May 30, 2022

Dealership Rating
Employee Rating

Great customer service and also very fast in and out service. Paul and Armand is one of the best reps there. More

by LAGUNA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

Jun 03, 2022

Universal Mitsubishi responded

Thank you for your kind words and 5 Star review. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

May 27, 2022

Dealership Rating
Employee Rating

Amazing experience, professional, courteous and great communication. I would most definitely return for another service at this location. More

by dianaortiz523
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 31, 2022

Universal Mitsubishi responded

Hi Diana, thank you for your kind words. Please share with us how we can inprove your experince and earn a 5 Star review on your nest visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

May 27, 2022

Dealership Rating
Employee Rating

Great and satisfactory service. Moved to a better and closer location now as well. Thanks. More

by oshog629
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 31, 2022

Universal Mitsubishi responded

Thank you for your 5 Star review. I'm glad our new location is more convinient, we look forwar to your next and continued visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

May 21, 2022

Dealership Rating
Employee Rating

Service was great, prices were good, and the parts and service center was a good help. Mechanics did a wonderful job also. More

by JOSHUA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 31, 2022

Universal Mitsubishi responded

Hi Joshua, I'm glad Parts & Service was able to help. We also appreciate your 5 Star review. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

May 14, 2022

Dealership Rating
Employee Rating

Paul: Excellent communication, transparency, efficiency, good customer service and good quality of work. The same service since I started working with him and Armen. More

by LEOARALLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 31, 2022

Universal Mitsubishi responded

Hi Leo, I'm gald Paul and Armen have earned your confidence. Continue choosing Universal Mitsubishi to take care off our vehicles needs. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

May 14, 2022

Dealership Rating
Employee Rating

Respectful/Honest staff. I started taking both my Mitsubishi veichles here. A 2017, and a 2022. So far no complaints from me towards this dealership, and there car services. More

by AMDELC14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

May 31, 2022

Universal Mitsubishi responded

Thank you so much for your kind words and 5 star review. Please let us knoe when we could beof service. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

May 13, 2022

Dealership Rating
Employee Rating

I like the new location in van Nuys. I am happy to continue with Paul and Armen. Both provide excellent service. More

by Uri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

May 31, 2022

Universal Mitsubishi responded

Hi Uri, I'm happy our New location is better for you. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

May 13, 2022

Dealership Rating
Employee Rating

The service on my car was great! The service manager was professional, friendly, and helpful. We were very pleased! More

by PM333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

May 31, 2022

Universal Mitsubishi responded

Hello, I'm glad our Service Staff was able to take care of your vehicles needs. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

May 13, 2022

Dealership Rating
Employee Rating

I was very pleased with the service My car received while at Universal Mitsubishi. Since my car was new, it was it’s first check-up, and I think it runs even better after being serviced! Thank you very mu More

by CLKOPLAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

May 31, 2022

Universal Mitsubishi responded

Hello Mrs. Koplan, I'm glad you found your visit a pleasent one. Continue enjoying your Mitsubishi for many years to come. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

May 06, 2022

Dealership Rating
Employee Rating

This place has been nothing but amazing on taking care of my car. The staff very nice with smiles on thier faces makes it feel welcoming. My car has been a great shape all because of the great Is mechanics. More

by NIGHTLIFEEDC016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

...
49
...

Dealership Inventory (171 Vehicles)

used 2024 Mitsubishi Outlander car, priced at $20,855
2024 Mitsubishi Outlander
used
Cosmic Blue Metallic exterior
Automatic
Front-wheel Drive
new 2026 Mitsubishi Outlander car, priced at $40,920
2026 Mitsubishi Outlander
new
Gray exterior
Automatic
Front-wheel Drive
new 2026 Mitsubishi Outlander car, priced at $48,690
2026 Mitsubishi Outlander
new
White Diamond exterior
Automatic
Front-wheel Drive
new 2026 Mitsubishi Outlander car, priced at $38,005
2026 Mitsubishi Outlander
new
Black exterior
Automatic
Front-wheel Drive
used 2025 Hyundai Sonata car, priced at $20,083
2025 Hyundai Sonata
used
Ultimate red exterior
Automatic
Front-wheel Drive
used 2025 Kia Telluride car, priced at $43,580
2025 Kia Telluride
used
Wolf Gray exterior
Automatic
All-wheel Drive