Paul Tokatlyan
Paul Tokatlyan at Universal Mitsubishi

Paul Tokatlyan | Page 52

Service Manager

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

Contact Me
4.9
1,306 Reviews

Dealership Experience

24 yrs, 5 mos

Languages Spoken

Armenian Armenian

English English

4.9

1,306 Reviews

Write a Review

1306 Reviews of Paul Tokatlyan

March 19, 2022

Dealership Rating
Employee Rating

Loved the service at Universal Mitsubishi. Very helpful, and professional. This will be my Mitsubishi maintenance dealer More

by TEREIZA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 24, 2022

Universal Mitsubishi responded

Hi Tereiza, your words are humbling "Loved the service at Universal Mitsubishi" It's rewarding to hear when our customers are satisfied. 5 Star Review, thank you. Stay safe, Carlos De La Luz

March 19, 2022

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Employee Rating

The dealership was organized and accommodated my issue with car in a timely manner. The glass and car was cleaned when returned, and the service team manager was a great help. More

by NICK-SOLIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 24, 2022

Universal Mitsubishi responded

Hi Nick, It's tremendously gratifying to hear when are customers are satisfied. I hope you continue giving Universal Mitsubishi and Paul the opportunity to service your vehicle. 5 Star Review, thankyou :) Stay safe, Carlos De La Luz General Sales Manager Carlos@universal mitsubishi.com

March 16, 2022

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I had a great experience with the rep Paul and the dealer service. I’m happy. Thank you More

by zw_jacobo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 24, 2022

Universal Mitsubishi responded

Hello Jacobo, I'm glad Paul was able to take care of your vehicles needs. I also appreciate you taking the time to sher your 5 Star review. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

March 14, 2022

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Employee Rating

Good service. The service was faster than I expected. I would recommend this dealer any day. More

by Alfredo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

Mar 16, 2022

Universal Mitsubishi responded

Hi Alfred, I'm glad we met and exceeded your expecctations. We also appreciate you taking the time to share your 5 Star review. We'll see you on your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

March 14, 2022

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Employee Rating

I had a mysterious dash indictor light come on in my 2018 Jeep and took it to this Mitsubishi dealership (at the new location in Sherman Oaks) based on a recommendation. Everyone at the dealership was very More

by jweesq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos was very nice too!

Mar 15, 2022

Universal Mitsubishi responded

Thank you so much for taking the time to share your 5 Star experience. We also appreciate the opportunity given to Service your vehicle. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

March 14, 2022

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Employee Rating

Paul always treats me well and is honest about my car. I always have the best experience at Universal Mitsubishi. More

by INNERTUBEGIRL73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 15, 2022

Universal Mitsubishi responded

Thank you so much for your continued patronage. We also appreiate you taking the to share your 5 Star experience. We look forward to your next visit. Stay Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

March 09, 2022

Dealership Rating
Employee Rating

Professionalism and thoroughness are the hallmarks of Paul and his team. Your service to my car has been amazing, thank you. More

by cristie.avila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 05, 2022

Dealership Rating
Employee Rating

Service writer Armen ordered my parts ahead of time and was able to do the repairs the same day. That was great service thank you More

by ESHAYA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

Mar 06, 2022

Universal Mitsubishi responded

Hello Eshaya, It's rewarding to hear a customers satisfaction. I hope you give us the opportunity to continue servicing your vehicle. Please let me know if I could ever be of any assistance. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

March 04, 2022

Dealership Rating
Employee Rating

Paul and the whole team are great! They have helped so much know how to optimize my car and take care of it, and are super friendly and responsive. I was able to work while I waited fo More

by DAWNCROSBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 06, 2022

Universal Mitsubishi responded

Hi Dawn, we appreciate you so much for giving us the opportunity to service your vehicle. We look forward to your next visit.Please let me know if I could ever be of any assistance. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

March 04, 2022

Dealership Rating
Employee Rating

Best experience I had in a long time professional staff helpful and friendly customer service will definitely recommend them More

by ELMIRA.DAVTYAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 06, 2022

Universal Mitsubishi responded

Hello Elmira, I am so glad Paul and his Staff where able to give you a deserved experience. I thank you for the oportunity and look forward to your next visit. Please let me know if I could ever be of any assistance. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

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