Paul Tokatlyan
Paul Tokatlyan at Universal Mitsubishi

Paul Tokatlyan | Page 53

Service Manager

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

Contact Me
4.9
1,289 Reviews

Dealership Experience

24 yrs, 1 mo

Languages Spoken

Armenian Armenian

English English

4.9

1,289 Reviews

Write a Review

1289 Reviews of Paul Tokatlyan

January 07, 2022

Dealership Rating
Employee Rating

Always great service at universal Mitsubishi with Paul. My headlights were out so have them replaced. I also did oil change More

by ongiraked
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 09, 2022

Universal Mitsubishi responded

Hello, I'm very pleased to hear how satisfied you are with Pauls service. On behalf of the entire Service Department, thank you and hope to see you for your next Service. Happy New Year. Stay safe, Carlos De La Luz

January 07, 2022

Dealership Rating
Employee Rating

I have always been able to get the appointment at the time and date needed. Great Service all around More

by llslayba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

Jan 09, 2022

Universal Mitsubishi responded

Thank you so much for choosing and giviing us the opportunity to Service your vehicle. We also appreciate your taking the time to share your 5 star review. Stay safe, Carlos De La Luz

January 04, 2022

Dealership Rating
Employee Rating

Great service! Always updating you about whats going on with your car! Will definitely be coming back again! More

by MARCO18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

Jan 09, 2022

Universal Mitsubishi responded

Hello Marco, on behalf of Paul, Armen and the entire Service Staff... Thank you, we appreciate you choosing Universal Mitsubishi to Service your vehicle. Happy New Year.... Stay safe, Carlos De La Luz

January 04, 2022

Dealership Rating
Employee Rating

Paul was very professional, courteous, and kept me informed. A car was provided when the repair was going to take longer than expected. More

by ALEXNAKASHIMA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 09, 2022

Universal Mitsubishi responded

Hello Alex, I'm glad Paul met your expectations. He understands how you had a choice and choose Universal Mitsubishi to Service your vehicle. We look forward to your next visit. Happy New Year..... Stay safe, Carlos De La Luz

December 30, 2021

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Employee Rating

Came in to get my lights fixed and replaced my windshield wipers. Thank you for getting the job done fast! More

by Rravago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

Jan 01, 2022

Universal Mitsubishi responded

Now you can see..... :) I'm so glad we were able to help. We look forward to your next visit. Stay safe, Carlos De La Luz

December 25, 2021

Dealership Rating
Employee Rating

I always go to this dealer because of great customer service. Paul, Armen, and the rest of their service team always help me a lot to fix my cars. More

by OSCAR.ENRIQUEZ.JR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

Dec 31, 2021

Universal Mitsubishi responded

Hello Oscar, I'm happy to hear we've been to earn your trust. On behlaf of Paul, Armen and the entire Service Department, thank you and Happy New Year. Stay safe, Carlos De La Luz

December 24, 2021

Dealership Rating
Employee Rating

The people I dealt with was pleasant and respectful. The dealership is very clean also. More

by lilriccxl1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 29, 2021

Universal Mitsubishi responded

Thank you so much for taking the time to share your 5 star experience and mention the efforts of our staff. Stay safe, Carlos De La Luz

December 22, 2021

Dealership Rating
Employee Rating

When I go to Universal mitsubishi of Duarte I always have a great experience. Customer service is always on point thank you Armen and paul for always helping me out with my service needs. More

by m_moran55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

Dec 24, 2021

Universal Mitsubishi responded

Thank you so much for taking the time to share your 5 Star experiecne. I hope you reach out to us, if we could be of help in the future. Happy holidays. Stay safe, Carlos De La Luz

December 16, 2021

Dealership Rating
Employee Rating

Customer service is always the best in town, Armen and everyone is polite and efficient !! More

by I T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

Dec 19, 2021

Universal Mitsubishi responded

Thank you for taking the time to share your 5 Star Review and experience. We appreciate you giving us the opportunity to service your vehicle and look forward to your next visit. Happy Holidays..... Stay safe, Carlos De La Luz

December 14, 2021

Dealership Rating
Employee Rating

When ever I go into Mitsubishi Paul is very helpful and provides extensive detail for the service. He also offers to give rental info if needed. He goes the extra mile to help the customer More

by NADINECOLQUITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 19, 2021

Universal Mitsubishi responded

Hello Nadine, we appreciate your continued patronage. Thank you for sharing 5 Star Review. We look forward to your next visit. Happy Holidays... Stay safe, Carlos De La Luz

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