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Paul Wilson
Paul Wilson at Spitzer Jeep RAM Brook Park

Paul Wilson | Page 2

Service Director

Spitzer Jeep RAM Brook Park

13001 Brookpark Rd
Brook Park, OH 44142

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3.8
14 Reviews
3.8

14 Reviews

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14 Reviews of Paul Wilson

November 08, 2025

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Employee Rating

Great service. 120 years in business. Nice new remodel since the last time I was there. Good location on brookpark road and near 480. More

by Rick M
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Crail, Kim Boutell, Ariel Albores

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Nov 08, 2025

Spitzer Jeep RAM Brook Park responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Jeep RAM Brook Park, we look forward to having you as a valued customer for many years to come!

November 04, 2025

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Nobody even answers the phone when calling. No communication, no updates, nothing. Had to drive to the dealership multiples times to get updates. Repair took months More

by Donthaveascreenname
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Crystal Barber

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Nov 07, 2025

Spitzer Jeep RAM Brook Park responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible for someone from our management team to reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

October 23, 2025

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Employee Rating

I was there 7 days in a row for the same issue with my jeep. They said they fixed it on Friday and by the time I got home the same warning light were on so I drove back , all the tech were gone so I had t More

by jarzma
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Denise Baker , Winthrop Defreitas, Cory

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Oct 29, 2025

Spitzer Jeep RAM Brook Park responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

October 01, 2025

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Employee Rating

The dealership is newly renovated. Staff has been replaced. Dealt with service rep Sean he’s terrific. Have a great deal of confidence in the work that Spitzer does. More

by jpfoh
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Mangan, Lisa Jackson

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