Paula Mooney
Paula Mooney at Kenny Ross Ford South

Paula Mooney | Page 4

Service Manager

Kenny Ross Ford South

3200 Library Rd
Castle Shannon, PA 15234

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4.9
65 Reviews

Dealership Experience

21 yrs, 3 mos

Industry Experience

26 yrs, 5 mos

4.9

65 Reviews

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65 Reviews of Paula Mooney

January 16, 2026

Dealership Rating
Employee Rating

Service was convenient and fast. Drop off was seamless, and I appreciate that they called the uber for me. Also, the coffee machine in the waiting area is really nice!!! More

by CHRISRUSCITTI
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ali Duvuvei

January 16, 2026

Dealership Rating
Employee Rating

I had a problem geting a call back from Kayla, in the end ispoke with her and my questions were answerd. Then i called her the next day about extra service we talked about but didnt get a call back! Lucky f More

by wayneroth78
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kayla Rockey

January 13, 2026

Dealership Rating
Employee Rating

Pleased with issue resolution. Paula stood behind their warranty and service. Tip of the cap to Tyler. More

by Kinsella217
Recommend Dealer
Yes

Other Employees Tagged: Tyler Byrd

January 13, 2026

Dealership Rating
Employee Rating

Everyone was very pleasant when setting up the appointment. The service was done very well and in a timely manner. Very pleased. More

by ROBERTADAMS11065
Service Price Transparency
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Recommend Dealer
Yes

January 07, 2026

Dealership Rating
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The service at Kenny Ross ford south is always easy to deal with and a pleasure to work with. Kayla kept me informed of my service appointment and notified me promptly when my vehicle was ready to be pick More

by DARBYJ99
Service Price Transparency
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Recommend Dealer
Yes

December 30, 2025

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The service is great! The mechanic who worked on my truck knows what he’s doing! More

by prutzj17
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jeremy Houser

December 18, 2025

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I am always satisfied with my dealings with everyone involved at this dealership and all questions are answered either by phone or in person. More

by lu35
Service Price Transparency
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Recommend Dealer
Yes

December 12, 2025

Dealership Rating
Employee Rating

Good people in service dept---Service Mngr is Excellent with customer service....easy to make appoointments More

by RONTOLCHIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla Rockey , Ali Duvuvei

Dec 12, 2025

Kenny Ross Ford South responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

December 11, 2025

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Employee Rating

Everything was great from start to finish. Service was on top of things and the techs were amazing. Exceeded my expectations More

by JSAITTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nolan,kush,Bob,Danny,Andy

Dec 12, 2025

Kenny Ross Ford South responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 07, 2025

Dealership Rating
Employee Rating

They had my truck all day and were able to fix the issues that I had told them about. I won't know for sure until I tow my trailer. The only issue I had was the lack of rentals for my service. I was still ab More

by EABOEHM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla Rockey , Ali Duvuvei

Dec 12, 2025

Kenny Ross Ford South responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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