Pedro Aponte | Page 3

I would recommend the staff (Pedro) anytime and not necessarily the dealership itself. Didn’t much appreciate the reception we got when we walked in. All the staff were sitting at their desk and lookin necessarily the dealership itself. Didn’t much appreciate the reception we got when we walked in. All the staff were sitting at their desk and looking at us like “what they want”? Pedro stepped to the plate to offer assistance he was pleasant, patient, humorous, answered our questions and was very professional. When we returned to test drive the staff were milling around and walking up to us to offer help. No! Two days prior you couldn’t be bothered, that kind of reception leaves a bad taste in one’s mouth. Your sales staff should take a page from Pedro’s book because you don’t know who is walking through your doors at any given time. First impressions are lasting impressions. Had not for Pedro, we would have gone some place else!! BTW- the gentleman in your finance dept that we worked with, also very professional, his name escapes me at this time More

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A great experience as usual. Nothing but 5 stars for this dealership. Thank you team. Nothing but 5 stars for this dealership. Thank you team. More

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The dealership building and facility itself was top-notch and welcoming from the parking lot to the restrooms --- not surprising for an Audi dealership but still much appreciated! From the initial phone and and welcoming from the parking lot to the restrooms --- not surprising for an Audi dealership but still much appreciated! From the initial phone and e-mail communications from home (and follow-up communications during and even after the delivery to us in Maine, which was an excellent experience!) to the moment we stepped out the door after finalizing the paperwork with Sven (who was engaged and personable and clearly understood our needs), we couldn't have had a better overall experience! Dealing with Matt C. and Victoria O. could not have been any more satisfying and informative and meeting them in person was a pleasure! My hat goes off to Pedro Aponte, the salesperson who greeted us to start the transaction and who took us for our test drive, was just a great experience from start to finish --- he was even able to maintain a smile on his face while putting up with my sense of humor --- we all had some laughs along the way and really had fun with him which really counts for a lot and is important to myself and Julie. Even though we didn't buy an expensive vehicle, we were treated just as if we did --- well done everybody!! Thank you! Norm and Julie More

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Right off the bat we felt welcomed and that we mattered. Staff was super friendly and helpful. Place was immaculate and well lit. Car inventory was beautiful even the used vehicles which we were buying. Staff was super friendly and helpful. Place was immaculate and well lit. Car inventory was beautiful even the used vehicles which we were buying. Service department looked nice and organized with lots of people coming and going. More

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Went looking for an Audi and saw how highly rated this dealership was on Dealerrater, and they lived up to every expectation I had! Very honest with me, helpful, and I never felt like I was being taken ad dealership was on Dealerrater, and they lived up to every expectation I had! Very honest with me, helpful, and I never felt like I was being taken advantage of. If you’re looking for an Audi, these guys are the right people to go to. More

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I would like to thank the wonderful man Pedro who helped me with the canon process. Pickup left the Ford F-150. It was an easy, smooth and wonderful process. I dealt with him and with Victoria and the Final me with the canon process. Pickup left the Ford F-150. It was an easy, smooth and wonderful process. I dealt with him and with Victoria and the Final Manager. They were amazing beyond imagination in dealing and the laughter never left their faces, cheerful and cheerful spirit. My words were a little right on them They deserve more than this, but that's what I can say, so thank you all, my loved ones More

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I have always had a great experience with this dealership. Great service and then I just bought a car from them and it went super smoothly. dealership. Great service and then I just bought a car from them and it went super smoothly. More

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I recently purchased my Q7 from Audi Burlington with the assistance of Pedro Aponte (Brand Specialist) & George Kotsiras (GM). The process was smooth from beginning to end , including coordinating the reque assistance of Pedro Aponte (Brand Specialist) & George Kotsiras (GM). The process was smooth from beginning to end , including coordinating the request of this car from their other Herb Chambers location and bringing all the necessary paperwork at my Town Clerk in NH. They were both prompt with their responses and conducted themselves in a very professional manner. I also returned to their service department a few days after the purchase to take care of a minor noise I was hearing, and Ray Hebert (Service Advisor) addressed all my concerns in a timely fashion. Overall, I would recommend Audi Burlington and a happy owner of the Audi Q7 Prestige! More

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So kind and efficient. Only took about a week for me to get my new vehicle! get my new vehicle! More

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So efficient and transparent. Easiest car buying process I have ever had. Highly recommend this dealership. I have ever had. Highly recommend this dealership. More

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