Pedro Jenner

Service department was well staffed and provided excellent customer service. I was early for my appointment and they got me in right away. Communications were good from the beginning. This following excellent customer service. I was early for my appointment and they got me in right away. Communications were good from the beginning. This following is not a complaint or gripe, just a suggestion. An estimate on time to complete the work would be nice. Nothing binding, just a rough time to help plan out a day-how long will I be without a vehicle, should I wait for it or make other arrangements? More

by donald.frye Verified Customer Verified Customer

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All I can say about these guys is if there is a deal to be made they will find it. When everyone else said no they said yes. That being said I did have to meet there terms. Such as down payment and what ha be made they will find it. When everyone else said no they said yes. That being said I did have to meet there terms. Such as down payment and what have ya. Make sure you look over everything Remember it's a used car lot just the same. Thanks everyone for all your hard work More

by STEVEDEMBER22 Verified Customer Verified Customer

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I've purchased many new cars over the years, and each and every time (prior to this time) it has been an ordeal that has lasted over 4 hours. And on one unfortunate occasion around 8 hours. I can honestly every time (prior to this time) it has been an ordeal that has lasted over 4 hours. And on one unfortunate occasion around 8 hours. I can honestly say that purchasing our 2022 Yukon from Regal, was the easiest, fastest, most hassle-free, purchase that I have ever made. In this out of the normal car market, I had already experienced a few run arounds at other dealerships. But once I started a conversation with Michael Hughes at Regal, everything went smoothly. I was apprehensive to purchase a vehicle that had yet to make it to the dealer lot. Michael re-assured me every step of the way until my vehicle showed up. Once inside the dealership, Michael, Darrell, and Pedro all made the process easy and friendly. I can easily recommend Michael and his team to anyone in the market. More

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Chrissy was very helpful. They found the problem with the tire and replace the tire. Chrissy kept me in contact all the time. They found the problem with the tire and replace the tire. Chrissy kept me in contact all the time. More

by Dick Murray Verified Customer Verified Customer

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Car shopping brings me so much anxiety. I visited Regal GMC & was assisted by Michael Hughes, Michael Boswell, and Pedro. When I arrived the vehicle that I inquired about online was already I visited Regal GMC & was assisted by Michael Hughes, Michael Boswell, and Pedro. When I arrived the vehicle that I inquired about online was already waiting for me under the canopy. The purchase was by far the least painless ever. Upon entering the dealership, I was promptly greeted & I expressed the need to complete the process in a timely manner & both Michaels assured me that I would be assisted expeditiously. I drove the Terrain & immediately fell in love. The finance portion of the process went rather quickly. The longest part was getting the truck detailed. Yes, the brand new truck was cleaned inside & out & the gas tank was filled. While waiting, all reps made sure that I was comfortable & offered snacks & drinks. Exceptional customer service is very important to me. I want to feel valued when I’m spending my money & value isn’t just in the product, service is a huge component! Thank you guys for a top notch experience while visiting. More

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Chrissy was very helpful. She told me that they didn't have enough parts ordered so I would have to come back. She told me that they didn't have enough parts ordered so I would have to come back. More

by Dick Murray Verified Customer Verified Customer

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Service was top notch! Everything that needed to be done was explained thoroughly and was priced fairly. Austin did an excellent job of communicating with me and they had m Everything that needed to be done was explained thoroughly and was priced fairly. Austin did an excellent job of communicating with me and they had my vehicle fixed and back to me quickly! I have never had such a wonderful experience with my vehicle! More

by Amanda Verified Customer Verified Customer

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I cannot express how awesome of a sales experience we had this past week. First off, Michael Boswell was awesome and exactly the personality we needed in the buying process. He was very knowledgeable and mad this past week. First off, Michael Boswell was awesome and exactly the personality we needed in the buying process. He was very knowledgeable and made life a breeze. Michael Hughes was an absolute boss with our trade-in. The finance department is usually where things get shaky, not here. Pedro guided us to the promise land! Super happy to worked with this team. More

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Everyone was so helpful and went over and above to help me. I would highly recommend regal. me. I would highly recommend regal. More

by LEETS0405 Verified Customer Verified Customer

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Great service! First class attention, always attentive and with the best disposition. His snails is present all the time. First class attention, always attentive and with the best disposition. His snails is present all the time. More

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