Pete Cascio
Pete Cascio at Colonial Cadillac

Pete Cascio | Page 3

Parts Manager

Colonial Cadillac

201 Cambridge Road
Woburn, MA 01801

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5.0
360 Reviews
5.0

360 Reviews

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360 Reviews of Pete Cascio

October 06, 2023

Dealership Rating
Employee Rating

Courteous and friendly team. Always ready to provide service. Knowledgeable and provide answers to questions. More

by RSEMERJIAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 29, 2023

Dealership Rating
Employee Rating

They are great! I am a returning customer, this is my second time purchasing from them. Really understanding of my needs took the time to listen. More

by solairk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 25, 2023

Dealership Rating
Employee Rating

great service dept Denise in service and Pete in parts are the reason we keep going back. More

by JACK78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denise Leigh

September 21, 2023

Dealership Rating
Employee Rating

Excellent attention to detail by my salesman Ed Mcmullin and Steve Lander. They took the time to explain everything to me More

by jyardemian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 15, 2023

Dealership Rating
Employee Rating

Please contact Alex Rogers for details. i was very disappointed with my service visit. I plan to follow up with GM. More

by MICHAELGLEAHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 16, 2023

Colonial Cadillac responded

Michael. Please call me at your convenience. I would like to go over your observation so I can take appropriate action. I apricate your loyalty to our store and assure you this is not typical. I am here today until 5pm and Monday 9-5pm Alex Rogers 781-935-7000

Sep 15, 2023

MICHAELGLEAHY responded

Always had positive experiences until this one…have provided positive reviews as well. Not this time…I went to the dealership yesterday so they could complete the job that they started 2 weeks ago. One of the Client Service Reps entered the service garage area spewing profane language as she went out to the lot. I sense there are internal issues in the service department that need attention.

September 06, 2023

Dealership Rating
Employee Rating

Very friendly persons are there. My car missed the time stayed there. I would recommend to visit them again More

by picassohuang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 01, 2023

Dealership Rating
Employee Rating

Great overall TKS. VERY good customer service...and special TKS to Renata she's great ...good day. More

by EDMILSONDALPONT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 28, 2023

Dealership Rating
Employee Rating

Didn’t properly service the car, car left with service engine light still on, & rear break light interior compartment didn’t properly snap in. More

by brucenguyen365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 30, 2023

Colonial Cadillac responded

Thank you for speaking with me today Bruce. I will confirm your appointment and my apology about the check engine light coming on! Though its off now we will get it looked at to make sure there is no issues! Great hearing from you again!

Sep 05, 2023

Colonial Cadillac responded

Bruce I hope your visit went well on Saturday. We will let you know when the warranty part arrives. Thanks.

August 25, 2023

Dealership Rating
Employee Rating

Professional Personnel, Professional Service! Renata Starbranch has my car serviced as if it were her own. Her attention to detail is outstanding! More

by IRISHSETDANCES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denise Leigh, Renata Starbranch

August 21, 2023

Dealership Rating
Employee Rating

Bought two caddy’s there . Denise Leigh great Personality and professional. Greeters at drop off very professional And courteous More

by TEDDY.C.LEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

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