Pete Cascio | Page 4

Bought two caddy’s there . Denise Leigh great Personality and professional. Greeters at drop off very professional And courteous Denise Leigh great Personality and professional. Greeters at drop off very professional And courteous More

by TEDDY.C.LEE Verified Customer Verified Customer

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Amazing staff. They were so helpful as always. They could not have made it easier for me They were so helpful as always. They could not have made it easier for me More

by jmcoen Verified Customer Verified Customer

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Everybody went above and beyond to help out getting the situation resolved. Everything was A+++ as usual!! situation resolved. Everything was A+++ as usual!! More

by RDEFELICE Verified Customer Verified Customer

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Renatta is awesome. She always communicates clearly and is incredibly knowledgeable. She's a pleasure to deal with. She should get a raise. She always communicates clearly and is incredibly knowledgeable. She's a pleasure to deal with. She should get a raise. More

by jmduffy1962 Verified Customer Verified Customer

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Very satisfied with my experience at Colonial Cadillac. Very pleased with my purchase. Would highly recommend Very pleased with my purchase. Would highly recommend More

by EANDER6252 Verified Customer Verified Customer

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Always impressed ? ??? ????? ????? ???? ??? Ooo. Sss. Lll no no Nono no no no you are being an xxx ??? ????? ????? ???? ??? Ooo. Sss. Lll no no Nono no no no you are being an xxx More

by F13BAKER13 Verified Customer Verified Customer

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I purchased a new Cadillac in 2021. Sales department was okay. The car was excellent. I began using the service department even though the reviews were questionable. I’ve only had t Sales department was okay. The car was excellent. I began using the service department even though the reviews were questionable. I’ve only had to have oil changes and one recall procedure due to the low mileage on our car. Detail department is a problem. I have a issue every time we’ve used them. No need for interior detail because the car is immaculate and it’s obvious. I picked up the car on Thursday. They had done an interior detail despite my request not to. The charge was removed from my bill however the car interior was covered in white lint pieces. It was dirtier after the detail. I left Peter 2 messages on Thursday and I haven’t heard back. As a side note, while we were on the premises we observed an employee backing cars out of the garage for customers with lit cigarettes hanging out of their mouth. Because of the condition of our car we’ve needed almost no work beyond an oil change. Based on some of these experiences I would be concerned about future interactions and reliability. August 16, 2023. Since writing this initial review both Peter and Alex have reached out to me and had a lengthy conversation regarding my concerns. I appreciated their follow up and concern about my issues. What appeared to be an unreturned phone call on Peter's part was not, it was related to his being away from the office for a few days. I had fully intended on continuing service with this company but felt it was important to discuss my issues and appreciated that I was heard. I would recommend using Cadillac of Woburn and encourage people to voice their concerns if any arise. That is the sign of a professional organization that takes responsibility for issues and tries to resolve them in the best interest of the customer. Thank you to both Alex and Peter for your response and I look forward to working with you in the future. More

by JERRY83 Verified Customer Verified Customer

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After service my car was full of grease as they had not covered anything and I had to wait until they resolved the issue covered anything and I had to wait until they resolved the issue More

by CMOTTOLO Verified Customer Verified Customer

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Job. Done fast and good but the price was too high. Place was clean and nice people Done fast and good but the price was too high. Place was clean and nice people More

by TFULKERSON53 Verified Customer Verified Customer

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Everything perfect as usual for start to finish Service department. Right on service settup guys and girls great also NO Complains enough said department. Right on service settup guys and girls great also NO Complains enough said More

by JOHNZARRELLA1 Verified Customer Verified Customer

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