Pete Coley | Page 18

Very friendly greeting, and was taken directly to the salesperson that I had a appointment with. Building was very clean and had a excellent waiting room with vending machines.my experience was excellent salesperson that I had a appointment with. Building was very clean and had a excellent waiting room with vending machines.my experience was excellent, didn’t do a lot of waiting around like I had experience in the past at other dealerships. Best experience so far. More

by wgvasq47 Verified Customer Verified Customer

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We walked in after previewing 2500 Pick Ups, and was introduced to Roland. He was knowledgeable and understand exactly what we wanted. Roland and the Finance people were pleasure to work with in this pu introduced to Roland. He was knowledgeable and understand exactly what we wanted. Roland and the Finance people were pleasure to work with in this purchase. More

by robkeller0316 Verified Customer Verified Customer

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Micky, Roland, and Pete were absolutely amazing! I came to just look and get information. Because Micky asked me all the right questions in a professional, yet not overly aggressive manner, I left w I came to just look and get information. Because Micky asked me all the right questions in a professional, yet not overly aggressive manner, I left with anew Equinox! Roland help finish the deal, and Pete was fantastic handling the financials! All three of them had great personalities. Micky was an absolute gentleman. Thank you for having such a great team. I love my new car!!! More

by lisaholt1969 Verified Customer Verified Customer

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I went to three dealerships today and was not approached by a single person asking if I needed any help. I decided to go to Ferman Chevrolet because it's where I had bought my previous vehicle and I had had by a single person asking if I needed any help. I decided to go to Ferman Chevrolet because it's where I had bought my previous vehicle and I had had a great experience. I pulled in to the parking lot and Nelly was at my window asking what he could help me with before I could even park my car. We sat at a desk and discussed the features I wanted for a few minutes and then hit the lot to look at some vehicles. We wandered around for a little bit looking at the different options that were in my desired price range and decided to take a couple out for test drives. Nelly was super friendly and a pleasure to talk to while we were driving and while we were stuck in the car for about twenty minutes during the typical afternoon Florida monsoon. He even interacted with my kids when they started to get a little antsy and made them feel like a part of the buying experience. Pete helped in the finance department and he definitely put in some extra work to make sure I left happy and at the price I wanted to pay. He didn't care that it was already after close; he made sure I got the best possible loan option. I had yet another wonderful experience at Ferman Chevrolet today and it's safe to say, I'll skip all of the other dealerships and head straight to see Nelly when it's time for another car. Thank you for being amazing, Nelly! It really was a pleasure spending the day with you. :) More

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Friendly and efficient service! I walked in for a service on my existing vehicle and left with a brand new one! I walked in for a service on my existing vehicle and left with a brand new one! More

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This dealership does not want customers with GM employee pricing. Ferman took over $5000 off my trade I bought from them 9 months earlier in the same or better condition than I bought it from them ( I have pricing. Ferman took over $5000 off my trade I bought from them 9 months earlier in the same or better condition than I bought it from them ( I have a monthly carwash membership with Mister Car Wash and had the car detailed before trading in). Ferman didn't credit my GAP refund into my new car price. They also tried to pay less for my payoff, until I emailed about legal action. They did not pay my trade-in within the 10 days they are obligated and I had to make another payment, Ferman accounting tried to use this as an excuse to underpay my trade-in payoff, an amount in the contract. A horrible salesperson, with no follow-up, and deception with every new, let me talk to my manager. Just one of the absurd finance person remarks was to try and add GAP insurance to this new auto when I put more than $20,000 down on a $38,000 price. More

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Excellent communication regarding my lease; i. e., options going forward. Excellent service department with a sense of urgency. e., options going forward. Excellent service department with a sense of urgency. More

by 2muchclub Verified Customer Verified Customer

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Thank you Justin and Pete, My husband and I want to personally thank you both for allow our purchase experience to be the best by far. It was truly a pleasure working with you both. With this being my personally thank you both for allow our purchase experience to be the best by far. It was truly a pleasure working with you both. With this being my second purchase for Ferman both times have been nothing but exceptional and I would recommend your team to anyone whose in the market for a new vehicle.. My husband was differently impress with how the process went and has never purchase a vehicle so seamlessly as how this went. Hats off to you both!!! Awesome Job More

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Everyone we encountered was friendly and helpful. Albert landed us on a couple of vehicles quickly and worked to get us what we were looking for. Albert landed us on a couple of vehicles quickly and worked to get us what we were looking for. More

by sasmiles11 Verified Customer Verified Customer

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Great experience! Josh had the car I was interested in ready when I arrived, I had already completed the credit app online so it was very easy and fast! I was able to Josh had the car I was interested in ready when I arrived, I had already completed the credit app online so it was very easy and fast! I was able to quickly get on with my day in my new car without having to spend all day at the dealer. More

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