Pete Weidner

I received an email from Pete about my experience at Val ward certified used cars visit, I said it was horrible my car trade in value was between 38k and 42k I was given 32k.like if it was stolen. I explain ward certified used cars visit, I said it was horrible my car trade in value was between 38k and 42k I was given 32k.like if it was stolen. I explain that on my email but unfortunately my email response went to the person that I was told he gave me that price.. My feedback suppose to go to Pete the GM, not Jose. When a vehicle is loaded with options that i gave you a factory print out options you suppose to enter those options. Maybe you should show your salesman how to do that as part of the job. But to low ball customer's vehicle price like that is insulting. More

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Hands down the best dealer experience I’ve had across all states. The fact this dealer is a family owned operation is felt from sales to service and everywhere in between. states. The fact this dealer is a family owned operation is felt from sales to service and everywhere in between. More

by johnrlai Verified Customer Verified Customer

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I owe the salesperson, Gary Pratt and Val Ward Cadillac an apology I originally wrote an unflattering review which was not warranted. I was unaware of the actual steps Gary and the management of Val Wa an apology I originally wrote an unflattering review which was not warranted. I was unaware of the actual steps Gary and the management of Val Ward took to accommodate me in the purchase of the vehicle. They went above and beyond to make this sale happen, the only complaint I may have is it wasn't explained at the time or maybe I was just too hot to pay attention to what they were saying, which is probably the case. As far as the items that needed repair, they called me to schedule a day and time that would be convenient for me to complete the repairs. When I came in Gary and management couldn't be more professional, they gave me a car to use while mine was there. The repairs were completed in a timely manner and EVERYTHING done perfectly. Thank you, Gary and the entire staff, I am sorry for not trusting you as you conducted yourself in a professional manner throughout and more importantly as a friend. When back in the market I assure you, I will be back. More

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I always get treated with top notch professionalism. All of my interactions with everyone that I deal with have been very satisfying and comforting. All of my interactions with everyone that I deal with have been very satisfying and comforting. More

by Jimbooth1804 Verified Customer Verified Customer

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Always professional and friendly. Job is done right the first time! Upfront pricing. You are recognized as soon as you enter the building. Job is done right the first time! Upfront pricing. You are recognized as soon as you enter the building. More

by RWEIDNER0 Verified Customer Verified Customer

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Fast and great quality service any time we are there. They take care about everything and go above and beyond They take care about everything and go above and beyond More

by Markus Verified Customer Verified Customer

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