Peter Mapp

From the start of my vehicle journey with Allison, she was extremely accommodating and worked with me on my particular needs. Starting with just emailing with Allison and looking into a particular vehicle was extremely accommodating and worked with me on my particular needs. Starting with just emailing with Allison and looking into a particular vehicle model. She was very helpful and informative, both via email and on by phone. Instead of having me needing to come down and step foot into the dealership. In order to discuss specifics, or for me to discuss anything about the vehicle model, specials going on, and options on the lot of the vehicle I was looking at. Until I was ready to come in and meet before taking it for a test drive. When the figures didn't work, Allison and Peter went above and more. They took their time to help (not push) me. Finding a way to assist me, with my current vehicle situation, on my time until we were able to find the right vehicle, and price breakdown with additional accommodations. Allowing me to drive off with a great price, and higher model and trim vehicle, resulting pleasant service experience from start to finish. The new vehicle has been a constant thrill to drive each time, and it's on-suite of safety and functional features are used every time I take it out. If you are looking for an open and helpful experience in purchasing or leasing a new vehicle. I would recommend this dealership along with Allison, for the effort they put in to accommodate your needs. Along with walking (driving) away, feeling great about your new vehicle. I know that while this was my first purchase with Metro Lexus, it is just the beginning of my journey with both Allison and the dealership. More

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This was the most easiest and nicest experience in buying a car. I highly recommend metro Lexus and Candace Thomas a car. I highly recommend metro Lexus and Candace Thomas More

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This is my fifth vehicle but first time purchasing a used vehicle from this dealership. The experience was even more focused due to it being a special vehicle. Peter, Tom, Mike and Dan were all involved to m vehicle from this dealership. The experience was even more focused due to it being a special vehicle. Peter, Tom, Mike and Dan were all involved to make sure everything was correct or would be correct before delivery. Terry was on vacation but immediately took on the delivery when she returned and made sure everything was in place and ready. Straight talk and great interaction! More

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The staff was incredibly helpful. From the time I walked in the door until I picked up my new car the customer service was exceptional. From the time I walked in the door until I picked up my new car the customer service was exceptional. More

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The Lexus dealer is very cordial and very accommodating. The atmosphere is great. Matt has done a great job with us The atmosphere is great. Matt has done a great job with us More

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Metro Lexus Is simply the best. Always a seemless, professionally executed experience. Matt Long, Dave Weaver, and Tysean Yorke are all total pros! Always a seemless, professionally executed experience. Matt Long, Dave Weaver, and Tysean Yorke are all total pros! More

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A top notch dealership where it is obvious they take great pride in what matters most - the customer. Phenomenal dealership! great pride in what matters most - the customer. Phenomenal dealership! More

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I worked with Colin last year, and due to the great experience, I went back this year. He’s so knowledgeable, very passionate about what he does and takes pride in his work. 10/10 Honestly, the whol experience, I went back this year. He’s so knowledgeable, very passionate about what he does and takes pride in his work. 10/10 Honestly, the whole team is great. Every one of them is awesome. You can see the love and passion they have in their work. From team IT to team service. Am so glad I got the opportunity to work with each and every one. Thank you so much for all the support and hard work. A++ More

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Metro Lexus and our amazing sales person Candice Thomas provided us with the ultimate Lexus customer experience!!! I’ve been a Toyota team member at the Georgetown Kentucky factory for 31 years and countin provided us with the ultimate Lexus customer experience!!! I’ve been a Toyota team member at the Georgetown Kentucky factory for 31 years and counting but unfortunately the dealerships in my area (Lexington, Kentucky) would not honor my Toyota employee discount, Thankfully for my wife and I Candice was kind enough to honor my discount with the help of her manager. Every facet of this purchase experience was amazing, from honest and prompt communication, to listening to the customers needs, and even creative financing. Today we picked up our new vehicle and were treated like royalty by the entire staff! It almost felt like we had won a game show rather than purchased a new car! We can’t say enough for our amazing salesperson and this incredible flagship dealership. We will recommend Candice and Metro Lexus to any and all who will listen to our expertise! More

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The staff is friendly and knowledgeable. The service department keeps us posted whenever we bring our car in for service. Also the refreshments are a nice touch! The service department keeps us posted whenever we bring our car in for service. Also the refreshments are a nice touch! More

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