Peter Mapp
Peter Mapp at Metro Lexus
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Peter Mapp | Page 2

Vice President

Metro Lexus

13600 Brookpark Rd
Cleveland, OH 44135

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5.0
114 Reviews

A native of London, England, Peter Mapp has enjoyed more than 40 years in NE Ohio. His passion for the car business began in 1991 and his vision of creating 10 year positive memories for his clients is fundamental to all aspects of his Lexus and Toyota dealerships operations. An avid Cleveland sports fan, Pete also has a passion for the game of soccer and follows his favorite Team, Manchester United. Residing in Medina, his daughter Kylie is studying Hospitality Management at Kent State University while working at Fairlawn Country Club, while his son, Alex, an Ashland University Graduate continues to chase his dreams having just completed his 3rd season of playing professional soccer in Sweden. Mapp also enjoys running with his 2 dogs, Bentley and Bruno at our beautiful Metro Park system and is actively involved in a wide variety of fundraising initiatives including lifesaving cancer research with Velosano and The American Cancer Society.

Dealership Experience

7 yrs, 3 mos

Industry Experience

33 yrs, 3 mos

Languages Spoken

English English

5.0

114 Reviews

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114 Reviews of Peter Mapp

February 09, 2024

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Employee Rating

From the moment I walked in I was greeted and helped with a friendly smile More

by StasD
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Recommend Dealer
Yes
Feb 09, 2024

Metro Lexus responded

Thank you for the review! We hope to see you again at Metro Lexus!

January 02, 2024

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Excellent and very personable customer service. Candice Thomas was my salesperson she was great, efficient, nice and personable. The entire team and process was amazing, fast and simple. Candice More

by Msmia524
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Recommend Dealer
Yes

Other Employees Tagged: Candice Thomas , I also met Eric he was very helpful and instrumental in my decision.

Jan 02, 2024

Metro Lexus responded

We're delighted to know that you had a great experience with Candice and the rest of our team at Metro Lexus. We strive for efficiency, friendliness, and top-notch service! Welcome back to the Lexus family - we're glad you chose us again!

January 01, 2024

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Simon and the Metro team went ABOVE AND BEYOND to get a deal done. I cannot recommend Simon enough. He and the Metro team really made for a first class buying experience. More

by Donald.slezak
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Recommend Dealer
Yes
Jan 02, 2024

Metro Lexus responded

We're so glad to know that Simon and our team at Metro Lexus were able to provide you with a top-notch buying experience, Donald. Your recommendation means the world to us! Enjoy your new ride!

December 31, 2023

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Tori is a quality salesperson who is personable, adaptive and very knowledgeable of Lexus vehicles. Huge help More

by micahmanus
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Cross, Tori Neiderer

Jan 02, 2024

Metro Lexus responded

Micah, we're so glad to know that Tori was able to provide you with a top-notch experience at Metro Lexus! We appreciate your feedback and look forward to serving you again. Safe travels!

December 31, 2023

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Tori gave me such personal attention. She really went above and beyond even bringing my paperwork to me direct. Metro Lexus made me feel like I was family. The ease of trading in, caring More

by bethelleslie
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Marisa Bekoscke, Tom Brennan, Andrew Cross, Tori Neiderer , Micah Manus, Sara K in finance

Jan 02, 2024

Metro Lexus responded

It's wonderful to know that Tori and the Metro Lexus team made your trade-in experience so personal and easy. We appreciate you choosing us for your automotive needs! Looking forward to seeing you at service time or when you're ready for a new ride.

October 31, 2023

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My unexpected car buying experience was excellent. Everyone we encountered, from the service technician to the staff just walking by to Pete to all of the staff involved in my purchase was friendly an More

by pgray01
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Recommend Dealer
Yes

Other Employees Tagged: Abed Darwish, Jeff Miller, Julie Mohridge , Dan Booth

Oct 31, 2023

Metro Lexus responded

We're so glad to know that your car buying experience at Metro Lexus was excellent! It's great to see Abed and the rest of our team provided you with friendly, informative service. Thanks for choosing us and enjoy your new ride!

September 30, 2023

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This is the third vehicle I have purchased at Metro Lexus. Every aspect of the purchasing process was outstanding! Mr. Map directed me to Matt Long to assist me in my purchase. Matt was knowledgeabl More

by Pipercub
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Recommend Dealer
Yes

Other Employees Tagged: Matt Long, Paul Cooper

Oct 02, 2023

Metro Lexus responded

We're delighted to know that you've had yet another outstanding purchasing experience with us at Metro Lexus. It's great to see Matt and our team could provide the top-notch service we strive for! We appreciate your continued support, thank you!

September 30, 2023

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Terry and my experience with the entire Metro Lexus crew has been nothing short of phenomenal. Very professional. More

by len.4ex
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Recommend Dealer
Yes
Oct 02, 2023

Metro Lexus responded

We're so glad to know that you had a phenomenal experience with Terry and the rest of our team at Metro Lexus. We strive for professionalism in all we do, thank you for recognizing it!

September 29, 2023

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Excellent follow up and follow through. She did everything possible to satisfy my expectations. Don’t lose her she’s a keeper. Knowledgeable and professional. More

by Mike
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Trade-in Experience
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Recommend Dealer
Yes
Oct 02, 2023

Metro Lexus responded

Mike, we're delighted to know our team at Metro Lexus met your expectations and provided excellent service. We agree - she's definitely a keeper! Thanks for the positive feedback.

September 29, 2023

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tori was really nice and found the car i wanted ,,,everything went super smooth with no pressure at all ,,,would recommend tori and metro for sure to others ,,, i can't wait to buy another one hee More

by vegman
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Recommend Dealer
Yes

Other Employees Tagged: Tori Neiderer

Oct 02, 2023

Metro Lexus responded

We're so glad to know that Tori was able to help you find the perfect car at Metro Lexus! It's great hearing your experience went smoothly and we appreciate your recommendation. Enjoy driving around in your new ride, until next time!

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