Peter Mickel
Peter Mickel at Heritage Toyota
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Peter Mickel | Page 2

Sales Manager

Heritage Toyota

1620 Shelburne Rd
S. Burlington, VT 05403

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13 Reviews

Peter Mickel is one of many native Vermonters on the Heritage Toyota staff. He was born in Rutland, and moved there permanently from Whitehall, NY with his family in 1960. Peter has been in the car business since 1985, having spent all but one year at Heritage. He has since served as finance manager and sales person. Peter has many memorable moments from his years in the business, but one stands out - test driving, selling, and then toasting to a new vehicle with a Czech couple. When he is not on the sales floor, Peter enjoys spending as much time skiing as possible, which he recently took up again after a 20 year hiatus. He also enjoys snowshoeing in the winter and biking and kayaking in the summer. Peter is a lifelong fan of the New York Giants and Boston Red Sox

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13 Reviews

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13 Reviews of Peter Mickel

December 25, 2016

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Employee Rating

Blizzard Pearl Prius Prime Pemium HUGE shout out to Peter Mickel and John DeWilde for getting me into this stunning new Prius Prime! This premium edition Prime was hard to come by at t More

by JustinMyPrime
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Travis Green , John DeWilde

Dec 27, 2016

Heritage Toyota responded

Justin, Thank you for your kind words about Peter, John and Travis! It's fantastic to hear that they did such an excellent job making your purchase go smoothly. Enjoy your new Prius Prime! #hybridjedi Nora Krom Customer Relations Specialist Heritage Automotive Group

August 27, 2015

Dealership Rating

Love our new car! From our first visit back in June to closing the sale in August, Roger provided excellent customer service to us while shopping for a new vehicle. He More

by VT Camry
Recommend Dealer
Yes

Other Employees Tagged: Roger Patterson , Nick Zagres

Aug 27, 2015

Heritage Toyota responded

Thank you for the review! Sounds like Roger did a great job helping you find a car that fits your needs. It's great to hear you are enjoying your Camry! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 25, 2011

Dealership Rating

In general, communication from this dealership was horrible. We had to deal with multiple people due to our original sales associate leaving. We called and emailed multiple times with very little co More

by bxhankin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Paul Coleman, Lisa Hanlon, Ryan McCrea, Peter Mickel, Larry Lussier, Jim Donalvan, Paul Coleman

Aug 10, 2011

Heritage Toyota responded

Mr. Hankins, I sincerely apologize for the difficulties in communication with our staff during your recent purchase. As you know, your sales person, Ryan, left us during your purchase process, which left us in the unenviable position of piecing together information to help move things forward, which I regret may have led to some miscommunication with our staff and slight inaccuracies in your price. While this is not a common happening, we know and regret that it can happen, and I regret that your experience with our staff was not to your satisfaction. With regard to your vehicle not being ready on time; as you know, there were parts ordered that needed to be added to the vehicle before it was ready for you, and unfortunately, those parts did not arrive in our service department as scheduled. Again, I apologize for this delay in the process, but as always, we wanted to make sure that your new vehicle was exactly as you purchased it before taking it home. Please know that we value your patronage at Heritage Toyota, and we appreciate you choosing Heritage as the place to purchase your new Highlander. We would appreciate the opportunity to do business with you again in the future. Yours, Larry Lussier New Car Sales Manager Heritage Toyota

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