Peter Rybacki
Peter Rybacki at Patrick Hyundai

Peter Rybacki

Management

Patrick Hyundai

1020 E Golf Rd
Schaumburg, IL 60173

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2 Reviews
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2 Reviews

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2 Reviews of Peter Rybacki

September 24, 2024

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Employee Rating

This dealership is the worst, we least a Hyundai from another dealership decided to purchase an extended warranty when we purchased the vehicle after the lease was over, they told us the warranty wasn't More

by Pt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Annette Viti, Scott June , Scott the GM

Sep 25, 2024

Patrick Hyundai responded

Thank you for sharing your feedback, and we deeply apologize for the frustrations you've experienced. We take matters like this seriously and regret that there was confusion surrounding your warranty and the coupons provided during your purchase. It’s clear that we didn’t meet your expectations, and we apologize for the miscommunication regarding the extended warranty and coupon use. We would like to address this issue directly and ensure that our team fully understands the situation to prevent future misunderstandings. Please email us directly at customerservice@patrickcars.com so we can work together to find a resolution. Again, we apologize for the inconvenience and appreciate you bringing this to our attention. Your feedback is important to us, and we will take the necessary steps to improve our processes moving forward.

March 19, 2024

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Employee Rating

I called & spoke to Gabby to inquire about a car on the website. They offered to have it waiting for me at front entrance immediately. Showroom was VERY busy when I arrived Client associate (salesman) Tom More

by Bill
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Annette Viti, Scott June

Mar 25, 2024

Patrick Hyundai responded

Patrick Hyundai would like to thank you for the time you’ve taken to provide us feedback and for the 5 Star Review! Customer feedback motivates us to improve the customer experience and our processes! we are delighted to hear that Tom and Ketyra went above and beyond to earn your trust and find you the car you wanted. We hope to work with you again!

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