Peter Rybacki
Peter Rybacki at Patrick Hyundai

Peter Rybacki

Service Manager

Patrick Hyundai

1020 E Golf Rd
Schaumburg, IL 60173

3.4
7 Reviews
3.4

7 Reviews

Write a Review

Dealership Experience

18 yrs, 9 mos

7 Reviews of Peter Rybacki

February 13, 2026

Dealership Rating
Employee Rating

Professional service with pride, dedication and comittment to excellence as usual. I tell friends and family about the great service when I come to Patrick to get my car serviced. I have a lot of More

by NEWING730
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

January 23, 2026

Dealership Rating
Employee Rating

The worse customer service there is. It takes you a minimum 15 phone calls for 5 to 10 minutes each to get to a service agent. I highly suggest you pay higher and go to someplace else. More

by SANAAATASNEEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 26, 2026

Patrick Hyundai responded

Thank you for your review, and for your honest feedback. We understand your frustration and your concerns are valid, especially the concerns about wait times. Our goal is customer satisfaction and we regret that your experience didn't meet expectations. Please feel free to reach out to us at customerservice@patrickcars.com for more assistance, as we would love to make things right. - Patrick Dealer Group Customer Relations Team

January 15, 2026

Dealership Rating
Employee Rating

Gus was excellent in helping me resolve the issue. He was efficient and responsive throughout More

by ZHOALT1
Service Price Transparency
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Recommend Dealer
Yes
Jan 16, 2026

Patrick Hyundai responded

Thank you so much for your 5-star review! We are glad to hear that your visits a great every time, and we're glad Gus was able to take care of you so well and resolve the issue! Our goal is to ensure customer satisfaction, and we are so glad we hit the mark with your visit! we look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

December 16, 2025

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Employee Rating

Worst experience ever, instead of fixing the problem they made it worse. Can’t trust them will never do business with them ever again. More

by KRAJA7
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Mike Vanhoosier, Tyler Schulz

Dec 19, 2025

Patrick Hyundai responded

Thank you for your review, and we appreciate the feedback as it helps us understand where we can improve. We deeply apologize for your experience, and your concerns are valid. Our goal is to provide quality workmanship and customer satisfaction, and we regret that it seems we fell short with your visit. We would love the opportunity to make things right, so please feel free to reach out to us via call or text! - Patrick Dealer Group Customer Relations Team

November 22, 2025

Dealership Rating
Employee Rating

Great service by everyone from the reception to parts and service. A shout out to Tyler, Joe, Christie, Jessica the cashier and least but not least Katherine Grass General Sales Manager! Great team eff More

by tedgsports
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 28, 2025

Patrick Hyundai responded

Ted, Thank you so much for your 5-star review! We are so glad that the team was able to make your visit such a spectacular one! We appreciate your kind words and we're so glad to have you ad a customer! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

September 24, 2024

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Employee Rating

This dealership is the worst, we least a Hyundai from another dealership decided to purchase an extended warranty when we purchased the vehicle after the lease was over, they told us the warranty wasn't More

by Pt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Scott June , Annette Viti, Scott the GM

Sep 25, 2024

Patrick Hyundai responded

Thank you for sharing your feedback, and we deeply apologize for the frustrations you've experienced. We take matters like this seriously and regret that there was confusion surrounding your warranty and the coupons provided during your purchase. It’s clear that we didn’t meet your expectations, and we apologize for the miscommunication regarding the extended warranty and coupon use. We would like to address this issue directly and ensure that our team fully understands the situation to prevent future misunderstandings. Please email us directly at customerservice@patrickcars.com so we can work together to find a resolution. Again, we apologize for the inconvenience and appreciate you bringing this to our attention. Your feedback is important to us, and we will take the necessary steps to improve our processes moving forward.

March 19, 2024

Dealership Rating
Employee Rating

I called & spoke to Gabby to inquire about a car on the website. They offered to have it waiting for me at front entrance immediately. Showroom was VERY busy when I arrived Client associate (salesman) Tom More

by Bill
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Scott June , Annette Viti

Mar 25, 2024

Patrick Hyundai responded

Patrick Hyundai would like to thank you for the time you’ve taken to provide us feedback and for the 5 Star Review! Customer feedback motivates us to improve the customer experience and our processes! we are delighted to hear that Tom and Ketyra went above and beyond to earn your trust and find you the car you wanted. We hope to work with you again!

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