Peyton Formico

I wouldnt do business with them bait and switch tactics was back and fourth the whole time they aren't transparent. Payton lied to me about the ford blue advantage warranty its for used cars under 100k was back and fourth the whole time they aren't transparent. Payton lied to me about the ford blue advantage warranty its for used cars under 100k miles and 10 years old or less said I dont get it because I didnt buy a ford, i drove 200 miles was transparent about my trade in told them everything that was wrong with it Told BDC told the salesman and the finance guy, i get there and they act like they had no idea. Everything was back and the fourth the whole time.the process wasn't great was by far the worse car buying experience I've ever had and I've bought over 20 cars. Roy was the nicest person there didnt seem to lie. The deal was fair but wish the back and fourth didnt happen and wish I wasn't lied to about the ford blue warranty More

by adrianadams23 Verified Customer Verified Customer

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We have purchased cards several times from Heiser Ford and have always been extremely satisfied. If and when we decide to buy another car we will go go to Heiser and we will definitely ask for Peyton to h and have always been extremely satisfied. If and when we decide to buy another car we will go go to Heiser and we will definitely ask for Peyton to help us with the purchase. He was by far the most competent and helpful salesman we have ever had. More

by packphan Verified Customer Verified Customer

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Goes above and beyond to satisfy customers, easy to deal with A+ His customer service and knowledge exceeded my expectations, he had all the vehicles ready I wanted to test drive ready to go. VIP service with A+ His customer service and knowledge exceeded my expectations, he had all the vehicles ready I wanted to test drive ready to go. VIP service More

by geers_alex Verified Customer Verified Customer

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It has been my go to place for 40 plus years. I was happy to see personal changes to improve our experience Peyton was great I was happy to see personal changes to improve our experience Peyton was great More

by kjdillig Verified Customer Verified Customer

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Peyton was great, I ordered a new truck and Peyton kept the communication going along the way. Truck was ready when I arrived at the dealership. Very smooth process. the communication going along the way. Truck was ready when I arrived at the dealership. Very smooth process. More

by burbyp Verified Customer Verified Customer

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I was pleased with the friendly and quick service Yes I wud definitely let people know about the ford dealership wud definitely let people know about the ford dealership More

by BB53206 Verified Customer Verified Customer

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Overall, my experience was positive, but I was disappointed by the lack of transparency regarding additional charges. An extra $2,120 was added for a diamond clean package, along with a $120 charg disappointed by the lack of transparency regarding additional charges. An extra $2,120 was added for a diamond clean package, along with a $120 charge for wheel locks, neither of which were clearly explained upfront. When we questioned these fees, the dealer initially agreed to remove them, but then attempted to convince us to re-add the package at a reduced price of $1,000. After we insisted that we did not want it, the dealer still included the wheel lock charge, claiming there was no service technician available to remove them and we had no choice but to accept it. However, after leaving, we noticed that the service station was open and staffed, so it appears removal would have been possible. More

by ermz_80 Verified Customer Verified Customer

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Very happy with the dealership very very pleased. I would recommend my friend to buy from them I would recommend my friend to buy from them More

by maryplonsky Verified Customer Verified Customer

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Everyone at the dealership were very nice. All my questions were answered promptly and since I purchased the car online they were very patient with me. My salesman was very helpful and even dr All my questions were answered promptly and since I purchased the car online they were very patient with me. My salesman was very helpful and even drove my new Mustang convertible to my home which is over 200 miles away! More

by jkushava Verified Customer Verified Customer

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They were all very kind and helpful. My only issue was no one ever pointed out till was signing papers that the loan was 75 months not the standard 72 months! My only issue was no one ever pointed out till was signing papers that the loan was 75 months not the standard 72 months! More

by cindyannmitchell Verified Customer Verified Customer

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