Phil Byrd | Page 13

New car acquisition made simple. The overall attitude of the staff is customer service is job one. Their no hastle approach to vehicle acquisition made our experience comfortable. P The overall attitude of the staff is customer service is job one. Their no hastle approach to vehicle acquisition made our experience comfortable. Phil Bryd is a professional and a gentleman who empowers the customer and is concerned about his customers experience. Job well done Norm Reeves Honda. More

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Great People and Great Price Jeff and Phil worked as a team to provide me with a wonderful buying experience. Jeff quickly responded to my internet inquiry and provided a lease of Jeff and Phil worked as a team to provide me with a wonderful buying experience. Jeff quickly responded to my internet inquiry and provided a lease offer that exceeded my expectations. Phil was both friendly and very knowledgeable demonstrating the Honda Civic features for me. The test drive was enjoyable and a great learning experience which helped me to decide on the Civic EX. I would highly recommend Norm Reeves Honda to my friends and family based on my experience with these fine gentlemen. - Steven Harma More

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Great Service overall. At first I had my doubt if I was able to purchase my 2016 Honda Accord sports Sedan. I'm glad I was wrong Phil Byrd had made it easy and smooth proce At first I had my doubt if I was able to purchase my 2016 Honda Accord sports Sedan. I'm glad I was wrong Phil Byrd had made it easy and smooth process and had some few laughs. Financial department was also great explaining details of the warranty I will just need but at the end of the process I just had to pinch myself just to make if all this was real I got myself a new car. THANKS! More

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Straight Forward ~ No Haggling Phil Byrd in internet sales is a real professional no nonsense guy. Looking for a straight forward transaction, Phil is your guy! : ) Hope you sti Phil Byrd in internet sales is a real professional no nonsense guy. Looking for a straight forward transaction, Phil is your guy! : ) Hope you still around when I decide to buy my next ride! More

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Customer oriented and patient service🙂 This is my second time buying a car from Norm Reeve's Honda through the Internet sales department. The experience for my daughter was great last year, This is my second time buying a car from Norm Reeve's Honda through the Internet sales department. The experience for my daughter was great last year, that I knew I would return for my next child's car. However, when I found myself in need of another car, for myself, I called Linda, and got started with the pre-approval paperwork, and within 24 hours, met with Phil, and rode out the dealership with a 2016, Honda Accord. The price was right,! The customer service was super and the knowledge base of my salesman, Phil, was great. He took time with me. We test drive several vehicles, and this experience was like having a friend with you to help your with your car purchase, instead of a salesperson, "just trying to make it happen." I always felt in the "driver's seat." He was personable. This is the mark of personal quality. The wisdom and confidence that he inspired, helped me to arrive at the decision for me. The finance department experience with Edwin, was awesome as well. This is the place that make you feel like "being yourself," is enough to seal the deal. "No games, just great customer service??????! " A place I will return to again!!!!!! More

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Patient, and Professional I can say unreservedly that Phil Byrd made this car-buying experience the best I've ever had. I had a little trouble making up my mind even after Phil I can say unreservedly that Phil Byrd made this car-buying experience the best I've ever had. I had a little trouble making up my mind even after Phil took the time to drive me to the off-site Honda lot, but even though it was getting late, he remained personable, patient, and professional throughout the entire process. I appreciate the fact that he showed genuine interest in customer satisfaction before and after the sale, and he has my highest recommendation. More

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Helpful and very honest I walk into cerritos honda. and kevin the person i being talking to via email help meright away. He was busy wit another customer sohe ask phil to I walk into cerritos honda. and kevin the person i being talking to via email help meright away. He was busy wit another customer sohe ask phil to help me out. Phil help me from a-z. He answer all question and gave me the best deal. Thanks phil and kevin More

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First time buyer I was a first time buyer and I had no idea how to go about getting a new car. A friend of mine recommended Phil Byrd and it was the best recommendatio I was a first time buyer and I had no idea how to go about getting a new car. A friend of mine recommended Phil Byrd and it was the best recommendation ever. He's not your typical Salesman who tries to pressure you into buying something out of budget. He allows you as the customer to tell him what you are looking for and points you to the right direction. He's very nice, humble, and very respectful. He gives information in detail so that there is no confusion. Overall best experience and I definitely recommend him to anyone who is anyone. More

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Phil Byrd is the best sales person ! As you all know first time buying can be painful,embarrassing,frustrating,etc.. Well , my 20 yo son went in and came out on 2 hrs with a 2015 Honda Ac As you all know first time buying can be painful,embarrassing,frustrating,etc.. Well , my 20 yo son went in and came out on 2 hrs with a 2015 Honda Accord...!! Painless, professional and thanks to Phil Byrd my son's first time was memorable .... I recommend if you are car shopping make an appt to see Phil More

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Awesome buying experience! I did extensive research of Honda dealers and chose Norm Reeves in Cerritos based on the best deal and customer service experience. Mr. Phil Byrd from I did extensive research of Honda dealers and chose Norm Reeves in Cerritos based on the best deal and customer service experience. Mr. Phil Byrd from the internet sales department is the real deal. No fluff . He was very responsive and got to the bottom line . Had a pleasant experience and will definitely recommend Phil and Norm Reeves from Cerritos to family and friends. Thanks again . More

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