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Philip Jansen
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Philip Jansen | Page 24
GMC Sales Consultant
Frank Brown Auto and Truck Ranch
5802 TX-327 Spur
Lubbock, TX 79424
333 Reviews
Love Vintage Cars and Cycles, Car Racing, Motorcycle Racing, Camping and Meeting new people. Visiting National Parks.
Read moreDealership Experience
14 yrs, 6 mos
Industry Experience
42 yrs, 3 mos
Specialties & Trainings
Dealer Rater Certified
Certified GMC Consutant
333 Reviews
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333 Reviews of Philip Jansen
August 26, 2019
Will not be going back Had a horrible experience. We live 80 miles from the dealership, and took my wife’s car in for a minor repair on the spare tire mount. When they close Had a horrible experience. We live 80 miles from the dealership, and took my wife’s car in for a minor repair on the spare tire mount. When they closed for the evening they had not started and did not tell her that it wouldn’t be done that day. Long story short they stranded my wife and two young kids in Lubbock without a vehicle and 80 miles from home. If they would have told us it wasn’t going to be done it would have been no big deal we would have simply brought it back another day. More
by JCave
Verified CustomerOther Employees Tagged: Ronnie
Helpful 
August 17, 2019
Full Service Job The timeliness without having to make an appointment was a big plus. Less than an hour wait with a comfortable waiting room. Plus the convenience of t The timeliness without having to make an appointment was a big plus. Less than an hour wait with a comfortable waiting room. Plus the convenience of their shuttle bus if needed! The only thing that I didn’t care for was they wanted to charge me to rotate my tires. My dealership in Az never charged me for that! More
by GDog56
August 10, 2019
First Rate Dealership Our car purchase was professional, respectful and efficient from the first online contact through closing. We will buy frim them again and highly reco Our car purchase was professional, respectful and efficient from the first online contact through closing. We will buy frim them again and highly recommend Frank Brown Auto & Truck Ranch to others. More
by atol1950
Other Employees Tagged: Dayne O'Reilly
July 24, 2019
Happy customer Been coming to Frank Brown Honda for over 5 years. Very happy with the service and the personnel. They explain everything and always put my mind to ea Been coming to Frank Brown Honda for over 5 years. Very happy with the service and the personnel. They explain everything and always put my mind to ease. More
by deepamahajan38
Other Employees Tagged: Phillip Richardson, Tyson Hall, Kienan Beasley, Ricardo Alegria , Dan Bryant, Dayne O'Reilly, Blake Silvas
July 17, 2019
Oil Change Came in for an oil change. Service was quick and the waiting room was clean and employees were helpful and friendly They made my visit very pleasant Came in for an oil change. Service was quick and the waiting room was clean and employees were helpful and friendly They made my visit very pleasant More
by slim2004
July 15, 2019
prompt and good customer service Great customer service. The service that the Honda service department gives to their customer is always great they meet the needs of the customer with Great customer service. The service that the Honda service department gives to their customer is always great they meet the needs of the customer with a positive attitude . More
by t.simpson
Other Employees Tagged: Phillip Richardson, Tyson Hall, Kienan Beasley, Ricardo Alegria , Dan Bryant, Dayne O'Reilly, Blake Silvas
July 11, 2019
Quality service I enjoy beinging my vehicle to frank brown Honda as they are usually quick with simple services such as inspections and oil changes. Service drive mem I enjoy beinging my vehicle to frank brown Honda as they are usually quick with simple services such as inspections and oil changes. Service drive members are helpful and courteous as well. Only suggestion I would make is to add pictures of the employees on this survey as I never remember the name of the man that helped but I would remember his cheerful face. More
by Hondakid
Other Employees Tagged: Phillip Richardson, Tyson Hall, Kienan Beasley, Ricardo Alegria , Dan Bryant, Dayne O'Reilly, Blake Silvas
July 08, 2019
Awesome service!!! Excellent atmosphere!!!! Awesome service!!!! This is my 4th GMC vehicle and every time has been awesome dealing with all the guys there!!! High Excellent atmosphere!!!! Awesome service!!!! This is my 4th GMC vehicle and every time has been awesome dealing with all the guys there!!! Highly recommend it for anyone and everyone looking for a new/used vehicle!!!! More
by Empire1Energy
June 30, 2019
Good experience! Philip was very patient with me when I test drove vehicles 2-3 times each to make my final decision. The paperwork process was quick and easy. Very fr Philip was very patient with me when I test drove vehicles 2-3 times each to make my final decision. The paperwork process was quick and easy. Very friendly people. I would recommend them to anyone! More
by DRendon13
June 30, 2019
Easy hassle free experience Philip Hansen was amazing and very helpful. His insight of the vehicle we were choosing was spot on. I would refer him to everyone. Thanks Philip Philip Hansen was amazing and very helpful. His insight of the vehicle we were choosing was spot on. I would refer him to everyone. Thanks Philip More
by Twilliams
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