Philip Jansen
Philip Jansen at Frank Brown Auto and Truck Ranch
Refer Me

Philip Jansen | Page 23

GMC Sales Consultant

Frank Brown Auto and Truck Ranch

5802 TX-327 Spur
Lubbock, TX 79424

Contact Me
4.9
330 Reviews

Love Vintage Cars and Cycles, Car Racing, Motorcycle Racing, Camping and Meeting new people. Visiting National Parks.

Dealership Experience

14 yrs, 6 mos

Industry Experience

42 yrs, 3 mos

Specialties & Trainings

Dealer Rater Certified

Certified GMC Consutant

4.9

330 Reviews

Write a Review

330 Reviews of Philip Jansen

October 14, 2019

Dealership Rating
Employee Rating

They got right down to business, and got the deal done. Got there right before closing hrs. The sales person came out and didn’t worry about time of the day. He said we could make deal if I was interested. More

by Juanito1974
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 15, 2019

Frank Brown Auto and Truck Ranch responded

Juanito1974, Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new 2019 GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

October 07, 2019

Dealership Rating
Employee Rating

buying a new truck Great ppl to talk too, an make u feel at home, an best of all they don’t an never pressure us to buy anything, they have so much patience an they lis More

by tsusmc55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: JR

Oct 08, 2019

Frank Brown Auto and Truck Ranch responded

tsusmc55@yahoo.com, Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

October 04, 2019

Dealership Rating
Employee Rating

Awesome! Always amazing! Great job as always. Keep it up yall! I am defiantly a life time customer for sure. Best service in Lubbock by far More

by knottlady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Phillip Richardson, Tyson Hall, Kienan Beasley, Ricardo Alegria, Albert Botello , Dan Bryant, Dayne O'Reilly, Blake Silvas

Oct 07, 2019

Frank Brown Auto and Truck Ranch responded

knottlady, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

October 02, 2019

Dealership Rating
Employee Rating

Good o'l fashion service I took my daughters vehicle to have service. The staff at Frank Brown acknowledge me even while I waited for the service writer to write up a work ord More

by camacho0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Phillip Richardson, Tyson Hall, Kienan Beasley, Ricardo Alegria, Albert Botello , Dan Bryant, Dayne O'Reilly, Blake Silvas

Oct 03, 2019

Frank Brown Auto and Truck Ranch responded

camacho0, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

September 13, 2019

Dealership Rating
Employee Rating

Very satisfied From the phone call, to the drive up. They place was easy and well worth my time. They handle my car with great care and showed they they really know More

by T60cis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Phillip Richardson, Tyson Hall, Kienan Beasley, Ricardo Alegria, Albert Botello , Dan Bryant, Dayne O'Reilly, Blake Silvas

Sep 18, 2019

Frank Brown Auto and Truck Ranch responded

T60cis, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

September 02, 2019

Dealership Rating
Employee Rating

Fantastic Service I had to have my car serviced and inspected. They told me it would be an hour and a half wait time - they did everything I need in less than an hour, More

by jphegs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Phillip Richardson, Tyson Hall, Kienan Beasley, Ricardo Alegria , Dan Bryant, Dayne O'Reilly, Blake Silvas

Sep 06, 2019

Frank Brown Auto and Truck Ranch responded

jphegs, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

August 30, 2019

Dealership Rating
Employee Rating

Excellent Phil worked out a quick and fair deal. Really appreciated the care and Phil went above and beyond for us. Thank you Phil and Frank Brown Auto. Looking More

by smort
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 31, 2019

Frank Brown Auto and Truck Ranch responded

smort, Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

August 26, 2019

Dealership Rating
Employee Rating

Will not be going back Had a horrible experience. We live 80 miles from the dealership, and took my wife’s car in for a minor repair on the spare tire mount. When they close More

by JCave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Ronnie

Aug 28, 2019

Frank Brown Auto and Truck Ranch responded

JCave, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. I am sorry to hear that youhad a negative experience during your recent service visit to Frank Brown. I have shared your comment with our Frank Brown Service Manager and our Frank Brown Service Team. Rick Swindell IT Director Frank Brown GMC Honda

August 17, 2019

Dealership Rating
Employee Rating

Full Service Job The timeliness without having to make an appointment was a big plus. Less than an hour wait with a comfortable waiting room. Plus the convenience of t More

by GDog56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 20, 2019

Frank Brown Auto and Truck Ranch responded

GDog56, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

August 10, 2019

Dealership Rating
Employee Rating

First Rate Dealership Our car purchase was professional, respectful and efficient from the first online contact through closing. We will buy frim them again and highly reco More

by atol1950
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dayne O'Reilly

Aug 12, 2019

Frank Brown Auto and Truck Ranch responded

atol1950, Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

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