Philip Jansen
Philip Jansen at Frank Brown Auto and Truck Ranch
Refer Me

Philip Jansen | Page 29

GMC Sales Consultant

Frank Brown Auto and Truck Ranch

5802 TX-327 Spur
Lubbock, TX 79424

Contact Me
4.9
331 Reviews

Love Vintage Cars and Cycles, Car Racing, Motorcycle Racing, Camping and Meeting new people. Visiting National Parks.

Dealership Experience

14 yrs, 6 mos

Industry Experience

42 yrs, 3 mos

Specialties & Trainings

Dealer Rater Certified

Certified GMC Consutant

4.9

331 Reviews

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331 Reviews of Philip Jansen

October 01, 2018

Dealership Rating
Employee Rating

good service They got right on my service and it was done quickly so I was able to get my truck back by 10am same day. Thanks More

by flatlander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sammy

September 27, 2018

Dealership Rating
Employee Rating

Great service Great service. Always friendly staff and great service rates. Express service gets you in and out quickly and with exactly what you want as well as a More

by jssaenz86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Phillip Richardson, Tyson Hall, Kienan Beasley, Ricardo Alegria , Dan Bryant, Dayne O'Reilly, Blake Silvas

Sep 28, 2018

Frank Brown Auto and Truck Ranch responded

jssaenz86, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

September 26, 2018

Dealership Rating
Employee Rating

Good experience Getting my oil changed at this location was quick and easy. I drove into the service center and was helped immediately and my car was taken care of wi More

by madi.cheyney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Phillip Richardson, Tyson Hall, Kienan Beasley, Ricardo Alegria , Dan Bryant, Dayne O'Reilly, Blake Silvas

Sep 26, 2018

Frank Brown Auto and Truck Ranch responded

madi.cheyney, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

Oct 01, 2018

Frank Brown Auto and Truck Ranch responded

madi.cheyney, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

September 18, 2018

Dealership Rating
Employee Rating

Oil change , tire rotation All the employees I encounter were friendly, knowledgeable,. My SUV was serviced quickly and aklso inspected for registration. It is wonderful to have More

by ann2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Phillip Richardson, Tyson Hall, Kienan Beasley, Ricardo Alegria , Dan Bryant, Dayne O'Reilly, Blake Silvas

Sep 19, 2018

Frank Brown Auto and Truck Ranch responded

ann2017, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

September 06, 2018

Dealership Rating
Employee Rating

Five thousand mile oil change and tire rotation. I called for an appointment, service department approved my time requested. I had the vehicle at service department on time and it was completed as pr More

by john.bertsch0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sammy in service.

Sep 07, 2018

Frank Brown Auto and Truck Ranch responded

john.bertsch0, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your GMC and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC

September 05, 2018

Dealership Rating
Employee Rating

Great experience We drove from Odessa to Lubbock to buy a 2018 GMC Terrain. They had a 2019 Terrain that was equipped like the 2018 for a few bucks more. Gave us what More

by Cindy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 06, 2018

Frank Brown Auto and Truck Ranch responded

Cindy, Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

August 30, 2018

Dealership Rating
Employee Rating

Being reasonable Having a good location easy to get to Phil is a good salesman Sam is very good at Service department telling it like it is More

by bernhardgiesbrecht
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 30, 2018

Frank Brown Auto and Truck Ranch responded

bernhardgiesbrecht, Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

August 30, 2018

Dealership Rating
Employee Rating

Easy, Fast, and very friendly The guys at Frank Brown are very friendly and great to work with. This is my third vehicle to buy from them and have had a great experience on all. Th More

by Wiley25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Steven Lunday

Aug 31, 2018

Frank Brown Auto and Truck Ranch responded

Wiley25, Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

August 30, 2018

Dealership Rating
Employee Rating

Excellent You need to take this part out of your Survey this is why I did not fill it out last time and I will not fill one out next time More

by TOMMYDALE2008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 31, 2018

Frank Brown Auto and Truck Ranch responded

TOMMYDALE2008, Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

August 21, 2018

Dealership Rating
Employee Rating

Excellent They have a great customer service. And everyone is so smiling and friendly. The service was fast. We did not have to wait long. Definitely recommendi More

by jbm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 21, 2018

Frank Brown Auto and Truck Ranch responded

jbm, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your GMC and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC

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