Philip Oxman

Did warranty work. Staff was helpful, supportive and up front about any issues. Kept the car an extra day to insure it was working properly. Building well maintained for the current health crisis. Good front about any issues. Kept the car an extra day to insure it was working properly. Building well maintained for the current health crisis. Good Job! Would have been five stars but out of loaner cars, had to rent, which was still handled easily. Thanks! More

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Tire replacement Phil did an outstanding work with my car's tire. He took care of the whole situation and I got a new tire replaced according to the warranty provided. Phil did an outstanding work with my car's tire. He took care of the whole situation and I got a new tire replaced according to the warranty provided. Thanks Phil! More

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Service was quick but they forgot something Fast service (1 hr) and really appreciate the free shuttle, but they forgot one important, thing reset my service milage tracker. Therefore I was wor Fast service (1 hr) and really appreciate the free shuttle, but they forgot one important, thing reset my service milage tracker. Therefore I was worried if the quick turnaround meant that the service was not done. I called the service team, they said oil was changed but they forgot to reset the service milage counter and i was given two options. I can come back for them to reset or i can go on youtube to learn to do it myself. I paid $70.00 for an oil change and at that point I wasn’t completely sure that it was done. Now I have to come back to get concrete verification or gamble and risk my engine locking up. I wasn’t happy but after work I Drove back down there (warning light came on while driving there) I had them reset the service milage counter and had them physically show me that the oil was clean from the oil change. More

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Great service experience Big thank you to Philip for getting me in/out in record time and everything done right for a safety recall. Can't thank him enough for the great exper Big thank you to Philip for getting me in/out in record time and everything done right for a safety recall. Can't thank him enough for the great experience. More

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My experience Great customer service I will highly recommended this dealership ,.this dealership is one of the BEST GREAT CUSTOMER service keep up the good work LO Great customer service I will highly recommended this dealership ,.this dealership is one of the BEST GREAT CUSTOMER service keep up the good work LOVE YOU GUYS More

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Great Customer Service, As Usual I was ecstatic to walk in for my Saturday appointment to find Phillip at the counter in service. He's the best! Also the lady who was going to give me I was ecstatic to walk in for my Saturday appointment to find Phillip at the counter in service. He's the best! Also the lady who was going to give me a ride home while my car was being serviced was delightful. I wish I had gotten her name. Anyway, keep up the good work Ourisman Hyundai of Bowie. #thisismy2ndhyundai #willbeback2020foranother More

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Horrible Communication Had to leave several messages and even stop in to make sure the work was getting done. This particular service took a few days and they didn’t call t Had to leave several messages and even stop in to make sure the work was getting done. This particular service took a few days and they didn’t call to even tell me my car was ready. When i call to check on the status...”we were done yesterday but very busy and hadn’t had a chance to call you” Never again. More

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Mr Johnson is extremely committed to satisfying his clients He does not pressure you and works to provide client with the best deal availabe. He displayed same committment when I purchased and maintenance. GREA He does not pressure you and works to provide client with the best deal availabe. He displayed same committment when I purchased and maintenance. GREAT More

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Ms. CJ Ms.CJ must be new to the Ourisman family. She greeted me when no else did. My appointment was at 7:45 am on 7/11/18 and my vehicle was ready at 11:45 Ms.CJ must be new to the Ourisman family. She greeted me when no else did. My appointment was at 7:45 am on 7/11/18 and my vehicle was ready at 11:45 am. Ms. CJ was very professional and cared about my needs and my vehicle. Philip Oxman was listed as my service advisor but never talked with him. More

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