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Philip Stam
Philip Stam at Heiser Ford Lincoln
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Philip Stam

Express Service Advisor

Heiser Ford Lincoln

1700 W Silver Spring Dr
Glendale, WI 53209

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4.8
17 Reviews

Dealership Experience

2 yrs

Industry Experience

2 yrs

Languages Spoken

English English

4.8

17 Reviews

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17 Reviews of Philip Stam

April 26, 2025

Dealership Rating
Employee Rating

The reason for a 4 is you You forgot to change the oil sticker in my car can't give you excellent for that! More

by williamjfischer
Recommend Dealer
Yes

Other Employees Tagged: Philip Stam

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Apr 26, 2025

Heiser Ford Lincoln responded

Thanks for sharing your thoughts about your experience. We appreciate your business, William, and hope to see you again soon! Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

April 24, 2025

Dealership Rating
Employee Rating

Good dealership it has been in the area for many years. They treat their customers fairly More

by kgbritts
Recommend Dealer
Yes

Other Employees Tagged: Bob Gigl, “Hutch” Hutchinson

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Apr 24, 2025

Heiser Ford Lincoln responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Heiser Ford Lincoln, we look forward to having you as a valued customer for many years to come! Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

April 20, 2025

Dealership Rating
Employee Rating

Very courteous and processional. Service was scheduled promptly. (Could have had my car washed though ) More

by aggies.stuff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 20, 2025

Heiser Ford Lincoln responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Ford Lincoln! Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

April 19, 2025

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Employee Rating

Very Curtis,got me in on time of my appointment time,had me out in plenty of time to get my other appt More

by ROSEMARY.PUPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 19, 2025

Heiser Ford Lincoln responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Ford Lincoln to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

April 07, 2025

Dealership Rating
Employee Rating

Phil got me in and out quickly and kept up with me and 5 other people in the waiting room. Would recommend going there for your maintenance More

by benji599
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 07, 2025

Heiser Ford Lincoln responded

Thank you for choosing Heiser Ford Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

March 29, 2025

Dealership Rating
Employee Rating

Heiser Ford is one of the better companies that I’ve worked with. Give them a try for yourself, every one is looking for what works best for them, from a company, find the one that works best for you, i More

by wintoloose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Smith

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Mar 29, 2025

Heiser Ford Lincoln responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

March 21, 2025

Dealership Rating
Employee Rating

Very nice dealership, workers are very helpful. Overall had a great time there while my car was getting work done. The advisors informed me about the Ford points on my account - ended up saving me More

by Lilly Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Serak

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Mar 21, 2025

Heiser Ford Lincoln responded

Dear Lilly, We love that our service advisors informed you on how to save money using Ford Points! At Heiser, we love a deal for our customers! We are so glad you had a positive experience at Heiser Ford and look forward to providing a positive experience for you in the future! Thank you for your business.

March 21, 2025

Dealership Rating
Employee Rating

Heiser Ford is a great place with great customer service. And they care about your car too More

by chall30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Quick, Alex Serak, Tony Perkins, Ellianna Haliga, Gary Smith

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Mar 21, 2025

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for the kind words. At Heiser Ford, we care about our customers and their cars! We appreciate you choosing Heiser Ford Lincoln for service!

March 21, 2025

Dealership Rating
Employee Rating

Phil is a great service advisor he kept me updated and was very responsive and helpful. More

by Cdwill28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 21, 2025

Heiser Ford Lincoln responded

Dear Valued Customer, We are so glad you had a positive experience with Phil at Heiser Ford's Service Department. Thank you for your business.

March 17, 2025

Dealership Rating
Employee Rating

Great staff, great prices, great experience. Never had a better experience since i've bought my vehicle More

by NateGatz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 17, 2025

Heiser Ford Lincoln responded

Dear Nate, We are so thankful for your business. Let us know if there's anything else Heiser can do for you! David Lopez Service Manager david.lopez@heiser.com 414-247-8850

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