Phillip Kotrola | Page 7

Well coordination and on time as scheduled Phillip Kotrola was promptly on schedule when I arrived at Honda Service Center, he coordinated the service on my car and completed it as suggested. Phillip Kotrola was promptly on schedule when I arrived at Honda Service Center, he coordinated the service on my car and completed it as suggested. More

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Highly commend Phillip When we purchased our vehicle from Gunn in 2012, we were assigned to the Silver team with Phillip Kotrola as our service advisor. Phillip has consiste When we purchased our vehicle from Gunn in 2012, we were assigned to the Silver team with Phillip Kotrola as our service advisor. Phillip has consistently provided terrific service over the last four years. I commend him highly. More

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Excellent Tim was very professional and patient as well. We had to push our appointment back and he accommodated us. He had all my paperwork done when we arri Tim was very professional and patient as well. We had to push our appointment back and he accommodated us. He had all my paperwork done when we arrived and the test drive was quick and efficient. He explained everything to us from sales to service and warranties. I would recommend Tom to family and friends and I love my new Accord! More

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EXCELLENT SERVICE Philip's assistant was pleasant and courteous upon check-in. The estimated time of completion was almost to the minute! She then explained to me wha Philip's assistant was pleasant and courteous upon check-in. The estimated time of completion was almost to the minute! She then explained to me what was done. Asked Philip for maintenance advice during checkout and he was thorough and knowledgeable. Very satisfied with the excellent service! Would definitely recommend Gunn Honda to all my friends. Thank you also for giving military discounts to our veterans! More

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Had software update for transmission. Excellent service. Had software update for transmission. Excellent service from Philip Kotrola. Service performed in a timely fashion. They were welcoming and informativ Had software update for transmission. Excellent service from Philip Kotrola. Service performed in a timely fashion. They were welcoming and informative, advising me of the need for an oil change before I took a long trip. More

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Service Department is Top Notch!! Had an airbag recall on my 2004 Honda Civic. The gentleman who checked me in was named Phillip and told me it would be around 4 hours. Was prepared Had an airbag recall on my 2004 Honda Civic. The gentleman who checked me in was named Phillip and told me it would be around 4 hours. Was prepared to wait and enjoyed fresh Krispy Kreme donuts and coffee. Was reading my book and heard my name called. Ready to go in 1-1/2 hours!!! More

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Great customer service, he exceeded all of expectations. Our family has purchased several cars there and have always received great service.We will be back customer service, he exceeded all of expectations. Our family has purchased several cars there and have always received great service.We will be back soon. More

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Great Service I've been getting my car serviced at Gunn for fourteen years now, and I've always had a great experience. They're very friendly, they honor all their I've been getting my car serviced at Gunn for fourteen years now, and I've always had a great experience. They're very friendly, they honor all their warranties and never try to sell me anything I don't need. Thanks to Phillip and his crew, my car has 311,000 miles on it and is still running like a champ. My next car will definitely be from Gunn. More

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Outstanding Company, Dealership, Staff and Products I have owned several Hondas over the years, along with both of my children and in laws. I cannot say enough good things about the entire staff at Gunn I have owned several Hondas over the years, along with both of my children and in laws. I cannot say enough good things about the entire staff at Gunn Honda. Starting from bottom all the way to the top. My service rep Phillip is always there to assist me in solving my problems (basic to advanced) in a quick and professional manner. Tim Rivers (Finance Director) and Mark Hennigan (General Manager) are always so professional and make sure I am always completely satisfied. If not, they make sure my concerns are remedied. Thanks Gunn Auto. David H. Rosow More

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Service Greatly appreciate the hard work and attention to detail you guys provided. Phillip went above and beyond to have the work done in a timely manner. Greatly appreciate the hard work and attention to detail you guys provided. Phillip went above and beyond to have the work done in a timely manner. More

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