103 Reviews of Phillip Kotrola
September 04, 2016
Moonroof leak The moonroof of my 2015 CRV had leaked with the recent heavy downpour of rain. It was replaced under warranty in less than 4 hours of taking the vehic The moonroof of my 2015 CRV had leaked with the recent heavy downpour of rain. It was replaced under warranty in less than 4 hours of taking the vehicle in. Service was professional and excellent! More
August 27, 2016
CRV Service I always receive excellent customer service at Gunn. That is the reason I always bring my vehicle to Gunn. My service advisor only provides what is ne I always receive excellent customer service at Gunn. That is the reason I always bring my vehicle to Gunn. My service advisor only provides what is needed. I trust that he will recommend only what is needed by my vehicle. More
August 06, 2016
Great from start to finish Phillip was great all the way around. Speedy repairs too. Everyone offers to help. Will return for maintenance hopefully and not repairs, preferably f Phillip was great all the way around. Speedy repairs too. Everyone offers to help. Will return for maintenance hopefully and not repairs, preferably for my wallets sake. This is a top of the line service center with a cool shuttle as well. Nice driver too. More
July 31, 2016
Another positive experience with Phillip I wouldn't take my Hondas to anyone other than Phillip at Gunn. He's always fair and honest. I trust him implicitly. Been doing this since 2007.. I wouldn't take my Hondas to anyone other than Phillip at Gunn. He's always fair and honest. I trust him implicitly. Been doing this since 2007.. More
July 23, 2016
Review of recent service Phillip met me promptly when I arrived at the service center. He was polite and surprised me by remembering details about my vehicle from a previous v Phillip met me promptly when I arrived at the service center. He was polite and surprised me by remembering details about my vehicle from a previous visit. In addition to the A 1 service, he explained that the recurring problem I have with the non-factory-installed DVD player is not an issue that Gunn can address. He provided a phone number for the company that installed the system. More
May 22, 2016
10 years of excellent service. Always fast and friendly service. All your service personnel are well trained and customer oriented. My wife and I have endured the service from you Always fast and friendly service. All your service personnel are well trained and customer oriented. My wife and I have endured the service from your competition and they don't measure up. Keeps us in a Honda. More
Other Employees Tagged: Steve Harwood (tops in my book)
May 11, 2016
Service as Expected My service contact is not listed below, but he should be...he was courteous, clear in his explanations of the work done and recommended and put no pre My service contact is not listed below, but he should be...he was courteous, clear in his explanations of the work done and recommended and put no pressure on me as I have experienced with other dealers in the past. As expected, your team did what was needed in a relatively timely manner and I will be back if and when needed. My contact was Ed V. More
Other Employees Tagged: Rosa Rodriguez, Randy Randolph, Parish Malone, Manny Morin, Denise Pendergrass-Esparza, Donny Penn, Joe Toepfer, Monica Valague , Garland Berry, Mikel Chavez, Dennis Hayes, Sandy Lewis, Jorge Morales, Forrest Smith, Michael Vrba, Russell Zemis
May 07, 2016
From Sale to Service We have purchased 3 vehicles from Gunn Honda and Craig Simpson is the best! Timothy Rivers in Finance always makes sure we get the best deals and Phi We have purchased 3 vehicles from Gunn Honda and Craig Simpson is the best! Timothy Rivers in Finance always makes sure we get the best deals and Phillip Kotrola is the absolute best in keeping our vehicles in tip top shape! These guys and the rest of the Gunn Honda crew are the reason we will continue to shop at this dealership and no where else! More
Other Employees Tagged: Timothy Rivers, Craig Simpson
April 30, 2016
Service on 2004 Honda CR-V I recently needed service on my suspension system. Gunn Honda took the time to show me the problems. Their approach has been proactive. The work was c I recently needed service on my suspension system. Gunn Honda took the time to show me the problems. Their approach has been proactive. The work was completed on time. I was impressed by their attention to detail and their concern for my having a safely operating vehicle. More
April 05, 2016
Excellent service Excellent service by Phillip Kotrola. Drove in with no waiting time. He kept me updated with all service information and finished car at time promise Excellent service by Phillip Kotrola. Drove in with no waiting time. He kept me updated with all service information and finished car at time promised. More

