Phillip Richardson
Phillip Richardson at Frank Brown Auto and Truck Ranch
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Phillip Richardson | Page 24

Honda Sales Consultant

Frank Brown Auto and Truck Ranch

5802 TX-327 Spur
Lubbock, TX 79424

Contact Me
4.9
314 Reviews

Lubbock has been my home since 1979. I grew up here, graduated high school and college here, send my kids to LISD schools, attend church here, and this is where I will be buried. My goal is to help my friends and neighbors have a phenomenal purchase experience while buying the best vehicle on the market.

Dealership Experience

9 yrs, 1 mo

Industry Experience

9 yrs, 1 mo

Specialties & Trainings

Honda Council of Sales Leadership 2018

Honda Certified

View more specialties & trainings
4.9

314 Reviews

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314 Reviews of Phillip Richardson

May 17, 2019

Dealership Rating
Employee Rating

New Honda Accord Great dealership and Philip Richardson was AWESOME!! I would buy another vehicle from Frank Brown in a heartbeat. Would definitely recommend this dea More

by Babs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 27, 2019

Frank Brown Auto and Truck Ranch responded

Babs, Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

May 13, 2019

Dealership Rating
Employee Rating

Very helpful, friendly, and good service. Phillip Richardson took his time to answer all of our questions. He was very accommodating and paid attention to what my sister and I needed to be com More

by FOXSPYDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Yoeman - finance

Jun 27, 2019

Frank Brown Auto and Truck Ranch responded

FOXSPYDER, Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

May 11, 2019

Dealership Rating
Employee Rating

Purchase new vehicle They were willing to work with me on my trade in and the purchase of the new vehicle. Michael helped me with the best financial rate that I could get More

by DAVISG5762
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael

Jun 27, 2019

Frank Brown Auto and Truck Ranch responded

DAVISG5762, Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

May 10, 2019

Dealership Rating
Employee Rating

Factory recall on Driver's side air bag Frank Brown's staff was very good to get our Honda in and out in a very quick manner. Their staff was friendly and willing to accommodate us to do a g More

by Clark, Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Philip Jansen, Tyson Hall, Kienan Beasley, Ricardo Alegria , Dan Bryant, Dayne O'Reilly, Blake Silvas

Jun 27, 2019

Frank Brown Auto and Truck Ranch responded

Clark, Susan, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

May 08, 2019

Dealership Rating
Employee Rating

Quick and Easy My many visits to Honda have been by far some of the best that I have been to over the years, they are quick workers who help as much as they can and More

by Brandoscott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Philip Jansen, Ricardo Alegria , Dan Bryant, Dayne O'Reilly, Blake Silvas

Jun 27, 2019

Frank Brown Auto and Truck Ranch responded

Brandoscott, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

May 08, 2019

Dealership Rating
Employee Rating

Having a great day at Frank Brown. My experience at a frank Brown was quick and easy with great service as always. I will always recommend Frank Brown to other people and friends. More

by mkerlely44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Philip Jansen, Tyson Hall, Kienan Beasley, Ricardo Alegria , Dan Bryant, Dayne O'Reilly, Blake Silvas

Jun 27, 2019

Frank Brown Auto and Truck Ranch responded

mkerlely44, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

May 02, 2019

Dealership Rating
Employee Rating

Very friendly and helpful ( Phil) Phil is an excellent sale person , super friendly, highly recommend , very helpful and has a good knowledge of the products, will see him again in the More

by daniel.do
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 27, 2019

Frank Brown Auto and Truck Ranch responded

daniel,do, Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

April 26, 2019

Dealership Rating
Employee Rating

Excellent Service Again We have a 2016 GMC Yukon. The AC compressor went out this summer while on vacation. A out of state GM dealer replaced the compressor but advised tha More

by jjasondavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Philip Jansen, Tyson Hall, Kienan Beasley, Ricardo Alegria , Dan Bryant, Dayne O'Reilly, Blake Silvas

April 25, 2019

Dealership Rating
Employee Rating

Experience was great, great customer service Great customer service as soon as I arrived. Someone helped me quickly and got me in for my oil change. Notified me there was water, coffee, popcorn e More

by lmedras11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Alegria

April 22, 2019

Dealership Rating
Employee Rating

Great service Quick and friendly service. Was there for an oil change. Enjoyed some popcorn and a bottle of water while we waited. Terry was very polite and friendl More

by carolynpoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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