Phillip Richardson
Phillip Richardson at Frank Brown Auto and Truck Ranch
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Phillip Richardson | Page 23

Honda Sales Consultant

Frank Brown Auto and Truck Ranch

5802 TX-327 Spur
Lubbock, TX 79424

Contact Me
4.9
314 Reviews

Lubbock has been my home since 1979. I grew up here, graduated high school and college here, send my kids to LISD schools, attend church here, and this is where I will be buried. My goal is to help my friends and neighbors have a phenomenal purchase experience while buying the best vehicle on the market.

Dealership Experience

9 yrs, 1 mo

Industry Experience

9 yrs, 1 mo

Specialties & Trainings

Honda Council of Sales Leadership 2018

Honda Certified

View more specialties & trainings
4.9

314 Reviews

Write a Review

314 Reviews of Phillip Richardson

July 11, 2019

Dealership Rating

Quality service I enjoy beinging my vehicle to frank brown Honda as they are usually quick with simple services such as inspections and oil changes. Service drive mem More

by Hondakid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Philip Jansen, Tyson Hall, Kienan Beasley, Ricardo Alegria , Dan Bryant, Dayne O'Reilly, Blake Silvas

Jul 22, 2019

Frank Brown Auto and Truck Ranch responded

Hondakid, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

July 01, 2019

Dealership Rating
Employee Rating

Great Truck Buying Experience Each person I dealt with was very upfront and professional. I normally trade vehicles every couple of years. I am 65 years old so have been through More

by blance11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Poyner

Jul 05, 2019

Frank Brown Auto and Truck Ranch responded

blance11, Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

June 20, 2019

Dealership Rating
Employee Rating

Great service I took my vehicle in for an oil change. The service attendant was very courteous. It took about 30 minutes to complete the work, which I thought was r More

by carolynpoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 27, 2019

Frank Brown Auto and Truck Ranch responded

carolnpoe, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

June 10, 2019

Dealership Rating
Employee Rating

Customer Service A+ Super fast and easy! They helped me as soon as i drove up to the service center before i even got out of my car. Also, cheapest place I’ve ever been t More

by civic2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Philip Jansen, Tyson Hall, Kienan Beasley, Ricardo Alegria , Dan Bryant, Dayne O'Reilly, Blake Silvas

Jun 27, 2019

Frank Brown Auto and Truck Ranch responded

civic2012, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

June 10, 2019

Dealership Rating
Employee Rating

Fast, efficient, and on time The staff are friendly. I came for oil change and they addressed my vehicle's need in a fast and efficient manner. I got my vehicle readynin less than More

by Jamir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 27, 2019

Frank Brown Auto and Truck Ranch responded

Jamir, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

June 05, 2019

Dealership Rating
Employee Rating

Great experience buying a CRV We bought a 2019 CRV, it was a great experience, we love the car so far. The sales process was quick and painless. We got the exact car that we wanted More

by cesardom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 27, 2019

Frank Brown Auto and Truck Ranch responded

cesardom, Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

May 24, 2019

Dealership Rating
Employee Rating

Wonderful as Expected A few years ago we met with Phil Richardson through a reference. We walked away with a brand new Honda CRV that week!! Fast forward a couple of years More

by megandjacobo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 27, 2019

Frank Brown Auto and Truck Ranch responded

megandjacobo, Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

May 22, 2019

Dealership Rating
Employee Rating

New Car I was looking to buy a new car and I came to Frank Brown because I heard good things from a friend who purchased her car here. They were helpful and I More

by dperea6368
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 27, 2019

Frank Brown Auto and Truck Ranch responded

dperea6368, Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

May 21, 2019

Dealership Rating
Employee Rating

Awesome Phillip was great too work with. He wasn't pushy and didn't get annoyed with my multiple visits and and asking the same question over and over. More

by kpnama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 27, 2019

Frank Brown Auto and Truck Ranch responded

kpnama, Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

May 19, 2019

Dealership Rating
Employee Rating

Quick and easy We were a little frustrated that the dealership wouldn’t throw in a $100 floor mat. Little things like this is what makes your customers feel valued. More

by brm.ronny
Recommend Dealer
Yes
Jun 27, 2019

Frank Brown Auto and Truck Ranch responded

brm.ronny, Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

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