Phillip Richardson | Page 23
Honda Sales Consultant
Frank Brown Auto and Truck Ranch
5802 TX-327 Spur
Lubbock, TX 79424
Lubbock has been my home since 1979. I grew up here, graduated high school and college here, send my kids to LISD schools, attend church here, and this is where I will be buried. My goal is to help my friends and neighbors have a phenomenal purchase experience while buying the best vehicle on the market.
Read moreDealership Experience
9 yrs, 1 mo
Industry Experience
9 yrs, 1 mo
Specialties & Trainings
Honda Council of Sales Leadership 2018
Honda Certified
GMC Certified
Honda Council of Sales Leadership 2017
View more specialties & trainings314 Reviews
Write a Review314 Reviews of Phillip Richardson
July 11, 2019
Quality service I enjoy beinging my vehicle to frank brown Honda as they are usually quick with simple services such as inspections and oil changes. Service drive mem I enjoy beinging my vehicle to frank brown Honda as they are usually quick with simple services such as inspections and oil changes. Service drive members are helpful and courteous as well. Only suggestion I would make is to add pictures of the employees on this survey as I never remember the name of the man that helped but I would remember his cheerful face. More
Other Employees Tagged: Philip Jansen, Tyson Hall, Kienan Beasley, Ricardo Alegria , Dan Bryant, Dayne O'Reilly, Blake Silvas
July 01, 2019
Great Truck Buying Experience Each person I dealt with was very upfront and professional. I normally trade vehicles every couple of years. I am 65 years old so have been through Each person I dealt with was very upfront and professional. I normally trade vehicles every couple of years. I am 65 years old so have been through the process a few times! I was very impressed with the courtesy and honesty exhibited by all. At no time did I feel any pressure tactics (which is highly unusual) from any of the people. They were very helpful with my questions about the particular vehicle I was looking at. The two main people I dealt with were Phil Richardson and John Poyner. Would recommend them to anyone! Thanks More
Other Employees Tagged: John Poyner
June 20, 2019
Great service I took my vehicle in for an oil change. The service attendant was very courteous. It took about 30 minutes to complete the work, which I thought was r I took my vehicle in for an oil change. The service attendant was very courteous. It took about 30 minutes to complete the work, which I thought was reasonable. They also completed a safety check. Overall very good experience. More
June 10, 2019
Customer Service A+ Super fast and easy! They helped me as soon as i drove up to the service center before i even got out of my car. Also, cheapest place I’ve ever been t Super fast and easy! They helped me as soon as i drove up to the service center before i even got out of my car. Also, cheapest place I’ve ever been to get an oil change. More
Other Employees Tagged: Philip Jansen, Tyson Hall, Kienan Beasley, Ricardo Alegria , Dan Bryant, Dayne O'Reilly, Blake Silvas
June 10, 2019
Fast, efficient, and on time The staff are friendly. I came for oil change and they addressed my vehicle's need in a fast and efficient manner. I got my vehicle readynin less than The staff are friendly. I came for oil change and they addressed my vehicle's need in a fast and efficient manner. I got my vehicle readynin less than an hour. More
June 05, 2019
Great experience buying a CRV We bought a 2019 CRV, it was a great experience, we love the car so far. The sales process was quick and painless. We got the exact car that we wanted We bought a 2019 CRV, it was a great experience, we love the car so far. The sales process was quick and painless. We got the exact car that we wanted at a fair price More
May 24, 2019
Wonderful as Expected A few years ago we met with Phil Richardson through a reference. We walked away with a brand new Honda CRV that week!! Fast forward a couple of years A few years ago we met with Phil Richardson through a reference. We walked away with a brand new Honda CRV that week!! Fast forward a couple of years and as our family is growing by 4 little feet, we needed something bigger and knew that we needed to go back to Frank Brown. Phil did not disappoint and we are now the proud owners of a brand new Honda Pilot. Many thanks to Phil for all of his help this week, I’m excited for our family to have a new vehicle to call our own! More
May 22, 2019
New Car I was looking to buy a new car and I came to Frank Brown because I heard good things from a friend who purchased her car here. They were helpful and I I was looking to buy a new car and I came to Frank Brown because I heard good things from a friend who purchased her car here. They were helpful and I purchased my new car here. :) More
May 21, 2019
Awesome Phillip was great too work with. He wasn't pushy and didn't get annoyed with my multiple visits and and asking the same question over and over. Phillip was great too work with. He wasn't pushy and didn't get annoyed with my multiple visits and and asking the same question over and over. More
May 19, 2019
Quick and easy We were a little frustrated that the dealership wouldn’t throw in a $100 floor mat. Little things like this is what makes your customers feel valued. We were a little frustrated that the dealership wouldn’t throw in a $100 floor mat. Little things like this is what makes your customers feel valued. More