Phillip Richardson
Phillip Richardson at Frank Brown Auto and Truck Ranch
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Phillip Richardson | Page 27

Honda Sales Consultant

Frank Brown Auto and Truck Ranch

5802 TX-327 Spur
Lubbock, TX 79424

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4.9
314 Reviews

Lubbock has been my home since 1979. I grew up here, graduated high school and college here, send my kids to LISD schools, attend church here, and this is where I will be buried. My goal is to help my friends and neighbors have a phenomenal purchase experience while buying the best vehicle on the market.

Dealership Experience

9 yrs

Industry Experience

9 yrs

Specialties & Trainings

Honda Council of Sales Leadership 2018

Honda Certified

View more specialties & trainings
4.9

314 Reviews

Write a Review

314 Reviews of Phillip Richardson

January 10, 2019

Dealership Rating
Employee Rating

Purchased a new 2019 Honda pilot. I am very pleased with the experience i had at Frank Brown Honda purchasing my new 2019 Honda Pilot. The staff was knowledgeable, courteous and effici More

by Visser1807
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 10, 2019

Dealership Rating
Employee Rating

Tire rotation, oil change, warranty work. We have purchased five cars including one for our daughter who lives in Arizona. The sales rep/ service managers and everyone involved in the sales an More

by pipkinsw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony and Terry in service dept.

January 01, 2019

Dealership Rating
Employee Rating

Very smooth I went in looking to upgrade my 2017 Chevrolet 1500. Frank Brown had what I was looking for. I had already made a tentative deal on a truck in Anson T More

by phil.morris
Friendliness
Price
Recommend Dealer
Yes

December 28, 2018

Dealership Rating
Employee Rating

Great people to work, very good treatment no push and pull Great personalities of the staff, n management, very transperant in business, one price no waste of time. Really a great experience. All the best for More

by mathewdoreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Bryant, Blake Silvas

December 20, 2018

Dealership Rating
Employee Rating

Traded 2014 Odyssey EXL in on 2019 Odyssey Elite I had a great experience January buying 2017 Pilot EXL with Phil Richardson, so we asked to meet him for new car for my wife. Good experience, fast se More

by jwhitley4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 17, 2018

Dealership Rating
Employee Rating

Excellent Phillip Richardson was very kind and patient while I took care of some issues before I could buy. He was wonderful in teaching me about the electronic More

by MTJOPSING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 16, 2018

Dealership Rating

Excellent Service Always good service for our Honda's here. If something seems to not be right they address our concerns and make it right ! We will always use Frank Br More

by Ted Bush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Bryant, Blake Silvas, Terry at the service pick up counter is always friendly too.

Dec 17, 2018

Frank Brown Auto and Truck Ranch responded

Ted Bush, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

December 15, 2018

Dealership Rating
Employee Rating

Seria 1500 Denali Phil has always been very helpful, professional and prompt. This is the second vehicle we have purchased from them and are very pleased with both veh More

by SGALLOWAY1956
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 17, 2018

Frank Brown Auto and Truck Ranch responded

SGALLOWAY1956, Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

December 12, 2018

Dealership Rating

Great Service! Great Job! They were super friendly and helpful! They were busy and still managed to get my car back to me rather quickly! Thank you! More

by sheliak2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Philip Jansen, Tyson Hall, Kienan Beasley, Ricardo Alegria , Dan Bryant, Dayne O'Reilly, Blake Silvas

Dec 13, 2018

Frank Brown Auto and Truck Ranch responded

sheliak2, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

December 03, 2018

Dealership Rating
Employee Rating

Thanksgiving Repair I came in the day before thanksgiving on a family road trip from Clovis, NM. They were the only shop anywhere near me with the part we needed, but no More

by Kilo9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Philip Jansen, Tyson Hall, Kienan Beasley, Ricardo Alegria , Dan Bryant, Dayne O'Reilly, Blake Silvas

Dec 03, 2018

Frank Brown Auto and Truck Ranch responded

Kilo9, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

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