Phillip Richardson
Phillip Richardson at Frank Brown Auto and Truck Ranch
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Phillip Richardson | Page 28

Honda Sales Consultant

Frank Brown Auto and Truck Ranch

5802 TX-327 Spur
Lubbock, TX 79424

Contact Me
4.9
314 Reviews

Lubbock has been my home since 1979. I grew up here, graduated high school and college here, send my kids to LISD schools, attend church here, and this is where I will be buried. My goal is to help my friends and neighbors have a phenomenal purchase experience while buying the best vehicle on the market.

Dealership Experience

9 yrs, 1 mo

Industry Experience

9 yrs, 1 mo

Specialties & Trainings

Honda Council of Sales Leadership 2018

Honda Certified

View more specialties & trainings
4.9

314 Reviews

Write a Review

314 Reviews of Phillip Richardson

November 15, 2018

Dealership Rating
Employee Rating

Satisfied I really enjoyed my experience at Frank Brown. The customer service is always very good and the people are always friendly and helpful and Fair pricin More

by mkerley4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Philip Jansen, Tyson Hall, Kienan Beasley, Ricardo Alegria , Dan Bryant, Dayne O'Reilly, Blake Silvas

November 12, 2018

Dealership Rating
Employee Rating

Oil change Quick and efficient! The service dept got me right in and finished quickly. Their friendliness and efficiency are appreciated. Thank you for your pr More

by Teacher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kienan Beasley

Nov 13, 2018

Frank Brown Auto and Truck Ranch responded

Teacher, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

November 05, 2018

Dealership Rating
Employee Rating

TSI for registration renewal I brought my “13 Chevy Equinox in for a TSI before I could renew my vehicle registration. I have to GM cars expiring in October, so I had double duty More

by GM guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 06, 2018

Frank Brown Auto and Truck Ranch responded

GM guy, Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

November 05, 2018

Dealership Rating
Employee Rating

Warranty semi-annual service and TSI I purchased my ‘16 Buick LaCrosse from Frank Brown w/ the extended warranty. I have 2 GM cars, both registrations expiring in October, so I brought bo More

by GM guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 06, 2018

Frank Brown Auto and Truck Ranch responded

GM guy, Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

October 29, 2018

Dealership Rating
Employee Rating

Frank Brown Honda Review we experienced polite service and good explanations of available models and options to lease again or buy Used dealership 3 years ago and won’t hesit More

by JOSIETAGGART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 30, 2018

Frank Brown Auto and Truck Ranch responded

JOSIETAGGART, Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

October 29, 2018

Dealership Rating
Employee Rating

Excellent service Phil Richardson was very helpful from start to finish. He made finding and buying our vehicle easy. Excellent transaction overall. Surely I will chec More

by yonkers2404
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 30, 2018

Frank Brown Auto and Truck Ranch responded

yonkers2404, Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

October 29, 2018

Dealership Rating
Employee Rating

Good service I bought my car from the Frankbrown Honda about an year ago. They gave me a better deal with a best customer service experience. I went to every servi More

by THARAPREM1988
Recommend Dealer
Yes

Other Employees Tagged: Philip Jansen, Tyson Hall, Kienan Beasley, Ricardo Alegria , Dan Bryant, Dayne O'Reilly, Blake Silvas

Oct 29, 2018

Frank Brown Auto and Truck Ranch responded

THARAPREM1988, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

October 26, 2018

Dealership Rating

Really good, quick service It was Really fast service considering it was lunch time and busy. Also it was a very good price for a full service on my vehicle More

by JVLOPEZ10
Recommend Dealer
Yes

Other Employees Tagged: Philip Jansen, Tyson Hall, Kienan Beasley, Ricardo Alegria , Dan Bryant, Dayne O'Reilly, Blake Silvas

October 17, 2018

Dealership Rating
Employee Rating

Vehicle purchase I was treated with upmost respect and had my questions answered quickly and completely. I felt very comfortable with the help I needed. I would like More

by linda71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 17, 2018

Frank Brown Auto and Truck Ranch responded

linda71, Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

October 16, 2018

Dealership Rating
Employee Rating

Awesome We had a wonderful experience with Philip Richardson he was very kind and understanding and helped us get a 100% what we asked for we would recommend More

by franzdyck273
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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