Phillip Short | Page 2

Phillip Short was very good at explaining what was happening to my Lexus. He kept me updated throughout the entire process and gave me options on what needed fixing right now and what I could do next happening to my Lexus. He kept me updated throughout the entire process and gave me options on what needed fixing right now and what I could do next time. More

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Wonderful service, and the personnel always exceed expectations. They keep you up to date on your service needs and always have a loaner car available if needed. expectations. They keep you up to date on your service needs and always have a loaner car available if needed. More

by EHC1OFEHAM Verified Customer Verified Customer

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Phil was knowledgeable and very informative regarding the maintenance issues that are important to protecting my investments maintenance issues that are important to protecting my investments More

by rbowen2 Verified Customer Verified Customer

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Very well Service You get a loaner. You get informt what's happened and the estimated cost. You get informt what's happened and the estimated cost. More

by GHELL3 Verified Customer Verified Customer

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They were on time and all went great. Pleasant facility and staff. They explained all they did. Pleasant facility and staff. They explained all they did. More

by Jim Verified Customer Verified Customer

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Great service friendly service everything is working well and repaired . Nothing more to say thanks and repaired . Nothing more to say thanks More

by AMBROSE3 Verified Customer Verified Customer

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Had been waiting 4- years for recalled interior parts. One call to Kipp and I had them in a week. One call to Kipp and I had them in a week. More

by tom.sifrit Verified Customer Verified Customer

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I live in NW Bradenton and Phil was kind enough to have my car delivered. This is one of the many reasons I keep coming back. my car delivered. This is one of the many reasons I keep coming back. More

by tom.sifrit Verified Customer Verified Customer

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Scheduler was terrific. Very customer service oriented. Service was ok. I wish I had asked for the report to show the alignment before and after the service. The real proble Very customer service oriented. Service was ok. I wish I had asked for the report to show the alignment before and after the service. The real problem for me was when I picked up the car.it wasn’t clear where to proceed after I returned the loaner so I went to the cashier and paid my bill. I waited 15 minutes - no car. Finally walked out to ask, and the very helpful person doing car intake solved the problem. Got I’m my car and the steering wheel was dirty. I don’t love coming home from the dealer and having to wipe off the steering wheel. I will go again because I have prepaid maintenance but I’m not sure I’d recommend them for those who don’t. More

by CCHIZIK Verified Customer Verified Customer

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Great He was very personable and efficient at doing his job, I highly recommend him and look forward to him helping me in the future. job, I highly recommend him and look forward to him helping me in the future. More

by Jshovlin12 Verified Customer Verified Customer

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