Phillip Stevenson
Phillip Stevenson at Lithia Ford Lincoln of Boise
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Phillip Stevenson | Page 10

Service Advisor

Lithia Ford Lincoln of Boise

8853 West Fairview Ave
Boise, ID 83704

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4.8
116 Reviews
4.8

116 Reviews

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116 Reviews of Phillip Stevenson

August 16, 2022

Dealership Rating
Employee Rating

We always bring our cars here. The service is excellent, and the staff is very friendly More

by phillipsnapp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 17, 2022

Lithia Ford Lincoln of Boise responded

Thank you so much for your excellent review, Phillip! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Ford Lincoln of Boise. Please don't hesitate to reach out if you need anything else. Best Regards, Jim Sterk General Manager

July 30, 2022

Dealership Rating
Employee Rating

Great and fast service - but you guys never detail or wash a car. Strange for a dealer that sold me the car that included wash and detail with every service. More

by STACY17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 01, 2022

Lithia Ford Lincoln of Boise responded

Quality customer service is always our number one priority, and I will share your comments with the service team. Thank you for choosing Lithia Ford Lincoln of Boise. We value your business and look forward to having you as one of our customers for many more years to come! Best Regards, Jim Sterk General Manager

July 28, 2022

Dealership Rating
Employee Rating

Excellent service. Friendly and speedy. I was very satisfied with my visit. Thanks a lot! More

by christopher.labosky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 28, 2022

Lithia Ford Lincoln of Boise responded

Christopher, great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Ford Lincoln of Boise! Best Regards, Jim Sterk General Manager

July 19, 2022

Dealership Rating
Employee Rating

They are a standup team at lithia ford! Happy the spend money there any day of the week More

by Toddelliott20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 19, 2022

Lithia Ford Lincoln of Boise responded

Todd, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Ford Lincoln of Boise, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Jim Sterk General Manager

July 16, 2022

Dealership Rating
Employee Rating

Great service! Easy, fast, and respectful. They always do an amazing job and are very patient. More

by KATIEPARK928
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 18, 2022

Lithia Ford Lincoln of Boise responded

Thank you for choosing Lithia Ford Lincoln of Boise, your feedback and rating mean a lot to us. We're glad we were able to help, Katie, and we hope to see you again! Best Regards, Jim Sterk General Manager

July 16, 2022

Dealership Rating
Employee Rating

Great service and very friendly staff! They fixed the flat on my girlfriends car and rotated the tires while they where at it! I will be back. More

by sean127127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 16, 2022

Lithia Ford Lincoln of Boise responded

Thanks for sharing your thoughts about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

July 01, 2022

Dealership Rating
Employee Rating

Everyone was great. The counter guy was real great! They were timely and communicated with me about what needed to get serviced. More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 04, 2022

Lithia Ford Lincoln of Boise responded

Eric, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Jim Sterk General Manager

June 30, 2022

Dealership Rating
Employee Rating

Got there at 5:15. The service advisor told me not everything was getting Checked, cus they closed at 6 PM, and needed more time, about an hour and 15 minutes. I asked More

by GINACARLISLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 04, 2022

Lithia Ford Lincoln of Boise responded

Thank you for bringing this to our attention, Gina, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Regards, Jim Sterk General Manager

June 30, 2022

Dealership Rating
Employee Rating

Great service and great dealership. I will buy all of my future ford trucks from them. More

by JMDRISCOLL66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2022

Lithia Ford Lincoln of Boise responded

Thank you for choosing Lithia Ford Lincoln of Boise, your feedback and rating mean a lot to us. We're glad we were able to help, and we look forward to seeing you again! Best Regards, Jim Sterk General Manager

May 31, 2022

Dealership Rating
Employee Rating

I drove from mountin home because I have not had any good experiences with the auto ranch. The customer service I received was great! I am happy I found litha ford. Their process is easy to understand and t More

by Amanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 01, 2022

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your feedback with us, Amanda. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Best Regards, Jim Sterk General Manager

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