Phillip Towns | Page 4

Great people! Great service and quality products! Bought a number of trucks from Master GMC. I appreciate the no nonsense approach in the negotiation process. Straight forward, patient and professiona Bought a number of trucks from Master GMC. I appreciate the no nonsense approach in the negotiation process. Straight forward, patient and professional. Barnard , Frank , Eric, Earl , Jeff,David and Phillip all helped me get the best value possible and best buying experience. Look forward to continuing working with these great guys! More

by gsullivan Verified Customer Verified Customer

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All a great place to get your vehicle serviced Been coming to this dealership service department a long time.. always done a good job..very friendly people and very knowledgeable..work always promi Been coming to this dealership service department a long time.. always done a good job..very friendly people and very knowledgeable..work always promised when they say .. More

by bklnewl Verified Customer Verified Customer

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2016 Yukon Denali service Charles the service rep and Philip the service manager have done everything allowed by gmc to fix my problems. Though I have been very disappointed wi Charles the service rep and Philip the service manager have done everything allowed by gmc to fix my problems. Though I have been very disappointed with GMC corporate and the problems that have occurred with my car with very low mileage. Our corporate rep is terrible and it takes weeks to get in touch with Monet with no resolve. Master has been excellent. More

by almondpm Verified Customer Verified Customer

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Great Service Phillip and his team took great care of my truck. After 150000 miles my 2015 2500 GMC Sierra still runs and performs like new. Very pleased with the Phillip and his team took great care of my truck. After 150000 miles my 2015 2500 GMC Sierra still runs and performs like new. Very pleased with the performance of my truck and the professionalism of the Master Team. More

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Service Center I was told Friday by the service manager to bring in my brand new truck if I wanted to. My Brand new 2500HD Denali was running low on DEF, shiftin I was told Friday by the service manager to bring in my brand new truck if I wanted to. My Brand new 2500HD Denali was running low on DEF, shifting hard, fuel injectors had a recall. Was told I could bring it in Friday but may not get to it. Leave it Saturday still may not get to it, and maybe Monday. Monday Alyson contact me before I went back to Charleston and said bring it in and they would top it off and run a diagnostic inspection. Stayed in the service bay for 2.5 hours. I called Alyson twice no return. I reached Charles and told him to just top it off. He did and told me about the recall. Kinda disappointed with GMC customer service and the fact that I paid over 70K for my truck w/ 8,000 mile on it, and it needs to be in the shop constantly! However I can’t get anyone to take the issue seriously! Brad M. Semper Fi, More

by Bmeister22 Verified Customer Verified Customer

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Third time in the shop for exhaust smell We have taken my 2016 Yukon Denali twice for a strong exhaust smell in the cabin. This last time it was there for four days. The technicians can’t sme We have taken my 2016 Yukon Denali twice for a strong exhaust smell in the cabin. This last time it was there for four days. The technicians can’t smell the smell and the refuse to physically inspect the vent system. We drove it off the lot smelling it and have smelled for the last three days. No repair was performed and there has been no acknowledgment of the problem. This is not just a nuisance. It is hazardous to our health. More

by almondpm Verified Customer Verified Customer

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Great Service in timely manner. Work done correctly staff courteous and listens to what customer needs. Friendly and polite. Delivery with a smile Sati Service in timely manner. Work done correctly staff courteous and listens to what customer needs. Friendly and polite. Delivery with a smile Satisfied with all areas More

by RKEY Verified Customer Verified Customer

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Great service experience!! I got there late in the day for an oil change and was on my way in 15 minutes. Great job. I'll see you in 6500 miles! I got there late in the day for an oil change and was on my way in 15 minutes. Great job. I'll see you in 6500 miles! More

by gmccully Verified Customer Verified Customer

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The best in town. Honest and professional folks that treat you like a valued family member. I have been doing business with these folks for over 30 years and there are Honest and professional folks that treat you like a valued family member. I have been doing business with these folks for over 30 years and there are none finer. Great deals and the do an excellent job of servicing your ride after the sale. More

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Friendly. Dependable. Professional. When your car is at Master they keep you informed as to its progress. They give you an accurate estimate of the cost and when the parts will be in an When your car is at Master they keep you informed as to its progress. They give you an accurate estimate of the cost and when the parts will be in and when your car will be returned to you. The folks at Master keep track of your parts that have a lifetime warranty. Master’s prices are competitive and their workmanship is very professional. More

by Adman Verified Customer Verified Customer

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