Phillip Towns
Phillip Towns at Master Buick GMC

Phillip Towns | Page 4

Fixed Operations Director

Master Buick GMC

3710 Washington Rd
Augusta, GA 30907

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52 Reviews

Dealership Experience

29 yrs, 7 mos

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rated

52 Reviews

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52 Reviews of Phillip Towns

January 12, 2019

Dealership Rating
Employee Rating

Great service experience!! I got there late in the day for an oil change and was on my way in 15 minutes. Great job. I'll see you in 6500 miles! More

by gmccully
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eddie Overby, Sue Oertle

Jan 14, 2019

Master Buick GMC responded

Thank you very much for your feedback! We are so happy to have been part of your great service experience. We look forward to seeing you again. Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

January 11, 2019

Dealership Rating
Employee Rating

The best in town. Honest and professional folks that treat you like a valued family member. I have been doing business with these folks for over 30 years and there are More

by PREDFEARN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brad Gillespie , David the mechanic.

Jan 14, 2019

Master Buick GMC responded

Thank you for this great review and also for your loyalty. We pride ourselves on providing nothing but the best for our customers and it is great to see that goal has been accomplished with you time and time again. Please don't hesitate to reach out if we can assist you again in the future. Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

December 31, 2018

Dealership Rating
Employee Rating

Friendly. Dependable. Professional. When your car is at Master they keep you informed as to its progress. They give you an accurate estimate of the cost and when the parts will be in an More

by Adman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 31, 2018

Master Buick GMC responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Master Buick GMC was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

December 19, 2018

Dealership Rating
Employee Rating

Great Service Everyone was professional and very helpful. I recommend everyone buy from Master. I drive two vehicles from them. First class operation that has he More

by Adam1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 20, 2018

Master Buick GMC responded

Adam - Thank you so much for this excellent feedback and your very kind recommendation of our dealership. It was a pleasure to do business with you and we hope to see you again in the future! Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

December 14, 2018

Dealership Rating
Employee Rating

Car repair My repairs were handled in a timely manner. Had to order part was given a car to drive overnight. Everyone was excellent. Car was brought in right More

by RKEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charles Williams

Dec 14, 2018

Master Buick GMC responded

Thank you for this wonderful five-star service review! We truly appreciate it. I am happy that our team was able to assist you with your repairs. We look forward to assisting you in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

November 03, 2018

Dealership Rating
Employee Rating

Recall Masters GMC did great job on my recall service. Thanks for great vehicle and customer service. I would definitely recommend this service department t More

by Wah4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 05, 2018

Master Buick GMC responded

Thank you for the glowing review! We are grateful for your recommendations and please don't hesitate to call if we can help with anything at all. Take care until we see you next time. Best regards, The Master Buick GMC Team

November 01, 2018

Dealership Rating
Employee Rating

Tepairs Great speedy service. Team very courteous and professional. Course they always are from sales to service. Job well done. Would highly recommend this t More

by Dooley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Truitt , Parts manager. Very very helpful. He located my parts and also scheduled my appointment. Thanks very much!??

Nov 02, 2018

Master Buick GMC responded

Thank you for taking the time to leave this review. Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again! Sincerely, The Master Buick GMC Team

Nov 02, 2018

Master Buick GMC responded

We appreciate you taking the time to tell us about your experience! We look forward to serving you in the future! Thank you for your business! Kathy Hensley Master Buick GMC

October 30, 2018

Dealership Rating
Employee Rating

Great service! Very nice I all respects. Listen to your questions and problems. If problem not solved will work with you in future to resolve the matter. More

by Buick Enclave 2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 30, 2018

Master Buick GMC responded

Thank you for your kind words and great review! We are so happy we are your trusted service and sales dealership and will not take that for granted! If you need anything, don’t hesitate to call us! Kathy Hensley Master Buick GMC

October 24, 2018

Dealership Rating
Employee Rating

Car trouble. Excellent service and very nice people. Helpful informatative. I was very happy to have the excellent staff to give me expert advice to get my vehicle More

by Bbstrat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wade Hooker, Charles Williams

Oct 24, 2018

Master Buick GMC responded

Thank you for taking the time to tell us about your visit! Out team appreciates your business and looks forward to the opportunity to serve you again in the future! Kathy Hensley Master Buick GMC

October 03, 2018

Dealership Rating
Employee Rating

Service survey Great service by service guys. Brad was excellent in every way. Did what he said he would do. Waited on vehicle and customer service area was extremel More

by EMDUKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brad Gillespie, William Fanning , Ronald Great guy. 10-10-10

Oct 03, 2018

Master Buick GMC responded

Thank you for this great review of Brad and the Dealership! We believe doing what you say you are going to do is the most important part of what we do and we are so happy you had a great experience! We are grateful for you business and look forward to serving you again in the future! Kathy Hensley, Owner

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