Phillip Towns | Page 3
Fixed Operations Director
Master Buick GMC
3710 Washington Rd
Augusta, GA 30907
Dealership Experience
29 yrs, 10 mos
59 Reviews
Write a Review59 Reviews of Phillip Towns
June 30, 2019
Easy to deal with I have bought many vehicles over the years from Master and have never regretted it. They are friendly and honest and responsive. You will have an is I have bought many vehicles over the years from Master and have never regretted it. They are friendly and honest and responsive. You will have an issue with a car at some point what matters is does the dealer care and will they respond well. Master always has. More
Other Employees Tagged: Eddie Overby, Sue Oertle , Keith Stone
June 29, 2019
Simply Horrible Vehicle was scheduled 2 weeks in advance for a service and spark plug chage. I even spoke to the service writer two days in advance to remind them. To Vehicle was scheduled 2 weeks in advance for a service and spark plug chage. I even spoke to the service writer two days in advance to remind them. Told him my daughter is bringing my wifed vehicle in for us, so call me with any issues. I never received a call and still waited over 5 1/2 hours......for a service! More
Other Employees Tagged: Brad Gillespie
June 19, 2019
Awesome experience! This is the second vehicle we have purchased from Bo Starks. Bo is extremely professional, knowledgeable and wonderful to work with. Jeff did a great This is the second vehicle we have purchased from Bo Starks. Bo is extremely professional, knowledgeable and wonderful to work with. Jeff did a great job working out the details with our contract and we always depend on Philip Townes to keep our vehicles in top shape! This dealership and all the employees go above and beyond!! More
Other Employees Tagged: Bo Starke, Jeff McKie
June 19, 2019
Outstanding! Bo was very courteous, knowledgeable. The entire experience was very pleasurable! He listened to my needs and within a day or two, I was in my new veh Bo was very courteous, knowledgeable. The entire experience was very pleasurable! He listened to my needs and within a day or two, I was in my new vehicle. More
Other Employees Tagged: Charles Williams , Bo Starke
June 05, 2019
Fixed tire that had a nail in it They always have a smile and very friendly. Waiting time for job to be done is good. Yes I would recommend Master to people for service and to buy They always have a smile and very friendly. Waiting time for job to be done is good. Yes I would recommend Master to people for service and to buy a car. In fact I am buying the 11th car from Master soon. I have bought 5 cars, my husband 2 trucks my son 2vehicles and his girlfriend I car. More
Other Employees Tagged: David Truitt, The employee that fixed tire very friendly
May 30, 2019
Great Service Always a pleasure working with these guys and gals. Never had any problems with service on my vehicle. Waiting area and bathrooms or clean. Very frien Always a pleasure working with these guys and gals. Never had any problems with service on my vehicle. Waiting area and bathrooms or clean. Very friendly and knowledgeable staff. Thanks for taking care of me and my GMC. More
Other Employees Tagged: Charles Williams , Gene Baxley, David Truitt
April 24, 2019
Amazing experience Surprised by the knowledge of the service writer. I normally cringe when I have to walk near the service center of a dealership. The service guys alwa Surprised by the knowledge of the service writer. I normally cringe when I have to walk near the service center of a dealership. The service guys always appear to be a superstar mechanic but can’t even change the oil in a vehicle. David was beyond helpful and even went in depth explaining things. Never once felt pressured, I will definitely let everyone know my experience and will always return and be a customer of Mr. Truitt. Thanks again! More
Other Employees Tagged: David Truitt
April 16, 2019
Very quick and good service Very good and quick service. Your team found another issue I had and brought it to my attention and fixed in on the spot and I thanked because my wife Very good and quick service. Your team found another issue I had and brought it to my attention and fixed in on the spot and I thanked because my wife was leaving town that day. More
Other Employees Tagged: Charles Williams, William Fanning
April 11, 2019
Amazing Service Dept I usually would do work myself or find the good deals for service but that all changed when I dealt with Master Buick GMC. They are always polite and I usually would do work myself or find the good deals for service but that all changed when I dealt with Master Buick GMC. They are always polite and do the best at putting the customer and customer needs above all else. Brad has been my service rep since 2015 and is just a great guy. More
Other Employees Tagged: Gene Baxley, Brad Gillespie
March 21, 2019
Great I had a great experience working with David Truitt. He made sure that everything i needed got taken care of in a timely matter. I highly recommend him I had a great experience working with David Truitt. He made sure that everything i needed got taken care of in a timely matter. I highly recommend him. More
Other Employees Tagged: David Truitt

