"No Hassle Purchase Experience!"
This is my second Alfa I have purchased from Ken and my third or fourth car from Heritage. Ken was amiable as always and went the extra mile to get me a great deal with a bunch of perks. When you work with Ken you get the feeling that you are having a genuine interaction- not a "salesman-client" interaction. Of course his main goal is to sell vehicles but its nice to not have all the sales hassle. Go see Ken, you won't be disappointed!
"Very helpful not pushy. Got me exactly what I needed at a..."
Very helpful not pushy. Got me exactly what I needed at a price that I value. Definitely referring all my friends and family to go here.
"Timothy Deinlein took the time to understand what car was..."
Timothy Deinlein took the time to understand what car was a good match for our needs and budget. When the dealership didn’t have the car for us, he took the time to find one at another dealership and had them bring it to us. We were driving home in our new plug in Pacifica the same day.
"Shandly Blair made my visit to Heritage worthwhile. I..."
- Lyn Thompson
Shandly Blair made my visit to Heritage worthwhile. I didn’t think I was gonna but a car at that visit, but it work out for me to do so. Talking to him was like talking to one of my sons. I’m thankful that he encouraged me to apply for my new Chrysler 300. It was worth the 1-1/2 hour drive from West Virginia. I will definitely recommend him to anyone else that I know that is in the market for a new car!!
"Great experience at Heritage Chrysler Dodge Jeep Ram..."
Great experience at Heritage Chrysler Dodge Jeep Ram Owings Mills! Thanks John Ferraiuolo! I love my new Durango in destroyer gray. I have received a lot of compliments. 😊
"I didn’t know I was in the market for a new car until..."
I originally brought my vehicle into service. As I was waiting I started browsing through the dealers inventory. Unknowingly there was a card on that table with Jared’s name on it and decided to ask if he was Jared, which it indeed was.
That’s where the conversation all started, I explained my situation that I was not in the market for a new car but I would be interested if it was that particular vehicle that drew me in.
Unfortunately that vehicle I wanted had also caught the eye of someone else that had previously set an appointment to look at the vehicle. I highly commend the dealership for telling me this and keeping me in the loop.
I was slightly disappointed that there was a possibility I would not be taking this vehicle home with me. There was countless people working on trying to locate the particular car that I wanted and the color I wanted just in case it was sold to the clients before me.
The good news for me is that I did end up getting that vehicle that caught my eye. I must say that everyone at this dealership completely blew me away. They understood exactly what I wanted and made it happen.
Jared is definitely a great salesperson, never had a buying experience quite as pleasant at this one!
"We were looking for a very specific truck with specific..."
We were looking for a very specific truck with specific items to get us ready to tow an RV. John found the truck we wanted in 4 days and Philo made the financing happen painlessly!! Tony John and Philo make a fantastic team. Thank you all!!
"I’ve bought 5 cars from Heritage and needless to say I..."
I’ve bought 5 cars from Heritage and needless to say I love them. Time and time again John and the Heritage team have provided me with enthusiastic customer service and are always so attentive to my presence. I always deal with John and Sales Manager Tony but anyone at the dealership can provide the same high quality service. John really has a passion for what he does and so does everyone else there. Each time I go to buy a car I always shop around and Heritage always gives me the best deal with better terms. They’ve gotten me approved when others couldn’t and have always gotten me approved with little to no money down where others were asking for $3K+. They have a customer for life with me. Thank you Heritage!!! 😁😊⭐️⭐️⭐️⭐️⭐️
"Very pleased with my car! Shandly and Phil stayed beyond..."
Very pleased with my car! Shandly and Phil stayed beyond closing to ensure that I was helped. They were very accommodating and answered all the questions I had.
"Shandley is exceptional the service I received was 5 star..."
Shandley is exceptional the service I received was 5 star even the finance department was exceptional. I would definitely refer a friend to Shandley Blair