Pierce Miller | Page 3

Service Experience at Drivemb Alex Folz and Pierce Miller my service advisors were very helpful and friendly. Took their time to explain the issue. repair was done in time farme as Alex Folz and Pierce Miller my service advisors were very helpful and friendly. Took their time to explain the issue. repair was done in time farme as explained. More

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Top Notch Simply one of the best service centers I've experience. I recently owned a Lexus and MBoH makes the Lexus service center of Rockville look like amateu Simply one of the best service centers I've experience. I recently owned a Lexus and MBoH makes the Lexus service center of Rockville look like amateur hour: where volume takes precedent over customer service. MBoH service center offers top notch customer service of the few times I've visited. This has taken place over many years, of the three new vehicles I've purchased from MBoH. Alex, Adam, Pierce, and Marty, along with others, comprise a solid team. Keep up the great work. Regards, Austin A. More

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GREAT SERVICE I want to say working with Pierce and his team is the only good experience I have with my car. I purchase my car just little over a year a go and it I want to say working with Pierce and his team is the only good experience I have with my car. I purchase my car just little over a year a go and it seems to be having transmissions problem. Mercedes Benz of USA don't think the problem should be covered on the warranty because a code is not showing up. If you are driving and the car is shaking when it shifts between 5 and 7 guars there is something wrong besides general maintenance. The car shakes some times so bad that is seems like its going to cut out. On the upside Pierce and his team has come up with something to help me and I am thankful. But this is my first and last Mercedes. I will go back to the BMW. More

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You can't beat this service! I live quite a distance from Hagerstown: over 100 miles. The treatment I have received there has been amazing. I personally have not experienced tha I live quite a distance from Hagerstown: over 100 miles. The treatment I have received there has been amazing. I personally have not experienced that type of service from any dealer of any make before. This relationship has actually influenced my purchasing habits to the point of sticking with a Sprinter and sticking with Hagerstown MB. Were I to live in the Baltimore/DC area, the relatively short drive to Hagerstown would be a NO BRAINER. If you value concierge service--look no further. More

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Great Service!! Honestly, I don't ever take time to write reviews. However, when people have something negative to say, they tend to take the time to complain, but no Honestly, I don't ever take time to write reviews. However, when people have something negative to say, they tend to take the time to complain, but not the time to say something positive. I wanted to take the time to say something positive This was my first visit to your dealership to have my 2014 Mercedes-Benz C 300 serviced. I will be bringing my car to have it serviced at your dealership from now on. More

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