Pierce Miller | Page 2

3rd vehicle thru Rob Edmonds. 5th Hagerstown. This is 5th car we've purchased/leased from Mercedes Hagerstown and 3rd time we've worked with Rob Edmonds. He's an excellent salesman. He's very know This is 5th car we've purchased/leased from Mercedes Hagerstown and 3rd time we've worked with Rob Edmonds. He's an excellent salesman. He's very knowledgeable, personable, and gives good advice. He takes the time to get to know his customers, their needs, and what they like in a car. You can call him anytime. Service Dept is superb as well. They go above and beyond. Special shout out to Marty. More

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Bought a c450 AMG 4matic Awesome service and great environment. The c450 AMG is the second mercedes i brought from there and mike always helps me out and stays late to make su Awesome service and great environment. The c450 AMG is the second mercedes i brought from there and mike always helps me out and stays late to make sure your completely satisfied. More

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best dealership in the washington metro area this is the only place i trust to service my mercedes, and when i am in the market for a new mercedes. wish i could bring my bmw and toyota here for this is the only place i trust to service my mercedes, and when i am in the market for a new mercedes. wish i could bring my bmw and toyota here for service. More

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Great Experience every and anytime I go in . Great Sales Staff Mr. Obrien is awesome , Great service , Service advisor are highly helpful and knowledgeable and the ladies at the cashier they get Great Sales Staff Mr. Obrien is awesome , Great service , Service advisor are highly helpful and knowledgeable and the ladies at the cashier they get you in and out with a smile .. More

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Ease of purchasing a new car This is the 6th vehicle we have purchased from MB of Hagerstown. We have worked with Mike Lavrenchik as our Sales Consultant for the last three Merce This is the 6th vehicle we have purchased from MB of Hagerstown. We have worked with Mike Lavrenchik as our Sales Consultant for the last three Mercedes cars we have bought.. Mike makes purchasing a new vehicle an enjoyable experience. Mike takes the time to talk to me and he matches my needs with the vehicle that would suit my lifestyle the best. Mike takes as much time as you need to learn all of the new gadgets, and his follow-up after the sales is ongoing to make sure you are happy with your new vehicle. I would HIGHLY recommend this dealership and using Mike as your Sales Consultant and their service department is the BEST! More

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Very Proffessional Team, Excellent Service! Fantastic new car purchase at Mercedes-Benz of Hagerstown. Our Sales Rep, Rob Edmonds, is very knowledgeable and was able to get us into the car of Fantastic new car purchase at Mercedes-Benz of Hagerstown. Our Sales Rep, Rob Edmonds, is very knowledgeable and was able to get us into the car of our choice. In fact, the entire Mercedes-Benz of Hagerstown team, from sales to service, have been extremely professional and provided excellent service throughout the process. That level of service and professionalism extended beyond the sales floor as well. As can happen with any new car, we discovered a minor scratch in the paint when we got home. Rob and his team took care of the problem immediately, no questions, no issues. This is my 4th new Mercedes-Benz purchase through this dealership and I will definitely be purchasing another from them in the future. Thanks Rob for an excellent new car experience! We look forward to working with you again in the future! More

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Super excited This is my second Mercedes I bought from the Hagerstown Dealership. I am very happy with the treatment I received from the Sales team. Mike and Rob ma This is my second Mercedes I bought from the Hagerstown Dealership. I am very happy with the treatment I received from the Sales team. Mike and Rob made my day with their excellent customer service. They treated me very well. I would recommend this dealership for sure. My service guy Pierce is fantastic. More

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Service Experience at Drivemb Alex Folz and Pierce Miller my service advisors were very helpful and friendly. Took their time to explain the issue. repair was done in time farme as Alex Folz and Pierce Miller my service advisors were very helpful and friendly. Took their time to explain the issue. repair was done in time farme as explained. More

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Top Notch Simply one of the best service centers I've experience. I recently owned a Lexus and MBoH makes the Lexus service center of Rockville look like amateu Simply one of the best service centers I've experience. I recently owned a Lexus and MBoH makes the Lexus service center of Rockville look like amateur hour: where volume takes precedent over customer service. MBoH service center offers top notch customer service of the few times I've visited. This has taken place over many years, of the three new vehicles I've purchased from MBoH. Alex, Adam, Pierce, and Marty, along with others, comprise a solid team. Keep up the great work. Regards, Austin A. More

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GREAT SERVICE I want to say working with Pierce and his team is the only good experience I have with my car. I purchase my car just little over a year a go and it I want to say working with Pierce and his team is the only good experience I have with my car. I purchase my car just little over a year a go and it seems to be having transmissions problem. Mercedes Benz of USA don't think the problem should be covered on the warranty because a code is not showing up. If you are driving and the car is shaking when it shifts between 5 and 7 guars there is something wrong besides general maintenance. The car shakes some times so bad that is seems like its going to cut out. On the upside Pierce and his team has come up with something to help me and I am thankful. But this is my first and last Mercedes. I will go back to the BMW. More

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