Premo Matejczuk | Page 16

Excellent customer service Everytime I am in the market for a new vehicle Will Perez, Carlos Santeliz, Premo, and Rob Lee always go above and beyond to make sure all my question Everytime I am in the market for a new vehicle Will Perez, Carlos Santeliz, Premo, and Rob Lee always go above and beyond to make sure all my questions are answered and that I am getting exactly what I am looking for. They always make everything quick and painless!!! Definitely would recommend Chevrolet of Naperville! More

Report | Print

Chevy Blazer 2019 Purchase I do not often review my purchase experiences, but prompted by the sales experience at Chevrolet of Naperville, I shall take this opportunity. Sal I do not often review my purchase experiences, but prompted by the sales experience at Chevrolet of Naperville, I shall take this opportunity. Sales staff was excellent, attentive and very helpful, especially Ilene. Working from an online Chevrolet Build that I created, they searched the area and located the vehicle that matched. The Blazer truck was available for delivery in two days from another dealership. The purchase was completed in 2-1/2 hours with the finance office work done very efficiently, thanks to Premo. Final prep issues of muddy brake and accelerator pedals AND empty gas tank on delivery need to be mentioned in hopes that other customers do not have that experience in the future. After the purchase, HOWEVER, there was a wrinkle in the works.. I discovered that the Chevrolet build I had worked with, tho it contained side and rear warning technology, was ACTUALLY missing FORWARD Collision Warning capability. I expected that on a $44,000 vehicle that was touted to be a Technologically optimized product, like our 2013 Equinox. Being in my 70s, I preferred such features and had no idea that that would be MISSING. After discussion with several people at the dealership, I was told by Omar that there was NO option for me because we had signed approval of the sale and even tho the vehicle only had 120 miles on it, there were available ways to resolve that issue. My wife deemed Omar rude for that stance. On THAT particular problem I am DEEPLY DISAPPOINTED in the circumstances and ESPECIALLY UNHAPPY with the Chevrolet Build operation for the 2019 Blazer. Apparently that Forward Collision system is a HIDDEN option. Not Very Good for this 50-year GM person. Let Chevy know this. Thomas G. Murphy More

Report | Print

excellent customer service Hi I enjoy my experience here at Chevrolet of Naperville, everyone is friendly and nice. Stress free visit after losing my from a total loss accident Hi I enjoy my experience here at Chevrolet of Naperville, everyone is friendly and nice. Stress free visit after losing my from a total loss accident. highly recommend this place More

Report | Print

Excellent Sales and Finance Staff My experience was one of my best I have had buying a car at a dealership. The staff was friendly and encouraged me to ask questions. Very little hagg My experience was one of my best I have had buying a car at a dealership. The staff was friendly and encouraged me to ask questions. Very little haggling had to be done on price and I am quite pleased. More

Report | Print

Great people that care This is 3rd vehicle I have purchased from this dealership and have had same great customer service every time from sales to sales manager to finance m This is 3rd vehicle I have purchased from this dealership and have had same great customer service every time from sales to sales manager to finance manager and even service department. They are not pushy but approachable and willing to work with people. Ilene is awesome sales rep that relates on human level without only pushing the business side and Wayne is very friendly sales manager that appreciates the power of loyalty. More

Report | Print

Great experience I swore I would never go to another dealership, but Chevrolet of Naperville changed my mind. Iggy said he would get me where I needed to be and I was I swore I would never go to another dealership, but Chevrolet of Naperville changed my mind. Iggy said he would get me where I needed to be and I was skeptical but he did it. Highly recommend them for your next car. More

Report | Print

Great Experience! Super easy and fast transaction. Adulfo was really helpful and answered all our questions. Everyone was really nice and super easy to get along with Super easy and fast transaction. Adulfo was really helpful and answered all our questions. Everyone was really nice and super easy to get along with. This was one of the easiest and fastest (more or less) car buying experience I ever had. Would definitely recommend and go back to if/when I need another car. More

Report | Print

Best salesman you will ever meet My wife and I have bought 3 cars now with Iggy. We highly recommend people to go see Iggy when buying a vehicle. He works with you and your needs, he' My wife and I have bought 3 cars now with Iggy. We highly recommend people to go see Iggy when buying a vehicle. He works with you and your needs, he's understanding, patient, not pushy. He's an honest salesman which you don't see very often. More

Report | Print

quick They had a few of the kind of car I was looking for. They helped me get the car I wanted the same day. fast They had a few of the kind of car I was looking for. They helped me get the car I wanted the same day. fast More

Report | Print

great experience Iggy greeted me as soon as i walked into the door and made me feel comfortable right from the beginning. Down to earth great guy Iggy greeted me as soon as i walked into the door and made me feel comfortable right from the beginning. Down to earth great guy More

Report | Print