Preston Jackson | Page 25
Service Advisor
MINI of West Chester
305 W. Lincoln Highway
Exton, PA 19341
Dealership Experience
25 yrs, 5 mos
Industry Experience
27 yrs, 11 mos
345 Reviews
Write a Review345 Reviews of Preston Jackson
February 23, 2019
Preston does a great job ! He is always patient and accomodating. He has helped to resolve some complicated insurance issues; which took a lot of perseverance.. ! He is always patient and accomodating. He has helped to resolve some complicated insurance issues; which took a lot of perseverance.. More
February 22, 2019
Great job as always I always enjoy my time @ Otto's MINI, from catching up on the latest MINI news, to making use of the waiting area to keep up with work. Staff is alway I always enjoy my time @ Otto's MINI, from catching up on the latest MINI news, to making use of the waiting area to keep up with work. Staff is always great, and the work is always exemplary. We have had 7 MINIs from Otto's, and will keep coming back for more! More
Other Employees Tagged: Chad Carey, Pete Barcus
February 15, 2019
Thanks for the great service. We've always had great service at this location. Thanks for squeezing us in at the last minute and for fixing our brake and sensor issues. As always, We've always had great service at this location. Thanks for squeezing us in at the last minute and for fixing our brake and sensor issues. As always, you went above and beyond what was expected and it was much appreciated. More
Other Employees Tagged: Charlotte Smith-Widdis
February 14, 2019
Preston was great! Drop off was quick and easy, the loaner car was fun to drive. Preston filled me on the services that would happen clearly and simply. When I needed Drop off was quick and easy, the loaner car was fun to drive. Preston filled me on the services that would happen clearly and simply. When I needed to request an early finish time he was able to do that for me. More
February 11, 2019
Exemplary Service The education, the individual service, and attention to details were exemplary. Keeping me informed while I waited. The service manager offered solu The education, the individual service, and attention to details were exemplary. Keeping me informed while I waited. The service manager offered solutions above and beyond my knowledge. I was very pleased. More
February 11, 2019
My yearly service I can't say enough about the level of service I received. Preston went so above and beyond for me when I had so many issues after bringing it in. I can't say enough about the level of service I received. Preston went so above and beyond for me when I had so many issues after bringing it in. More
February 06, 2019
Great service (thanks Preston) but prices are very high Preston is awesome to work with. Very honest and up front about the service. He is also very accommodating for those with a busy schedule. Preston is awesome to work with. Very honest and up front about the service. He is also very accommodating for those with a busy schedule. More
February 03, 2019
Great service and easy to work with! Preston is great to work with. He explained the issues with the car very well and kept me informed of the status, arranged a loaner and adjusted drop Preston is great to work with. He explained the issues with the car very well and kept me informed of the status, arranged a loaner and adjusted drop off, pick up and the work to be done with my complicated and hectic personal schedule and made it easy for me to fit it all in. Thanks More
February 03, 2019
Excellent service I gave Preston this rating because he was personable and listened to my concerns about my car. Also, he set me up in a loaner car when it was discover I gave Preston this rating because he was personable and listened to my concerns about my car. Also, he set me up in a loaner car when it was discovered that my car needed more work than anticipated. He made everything about my appointment easy and pleasant. Thank you! More
January 30, 2019
Excellent first experience I recently purchased a used Mini and took it to Otto's for service. I will definitely go back. From the service greeter to Preston the entire experien I recently purchased a used Mini and took it to Otto's for service. I will definitely go back. From the service greeter to Preston the entire experience was very pleasant and professional. More

