Preston Jackson
Preston Jackson at MINI of West Chester

Preston Jackson | Page 25

Service Advisor

MINI of West Chester

305 W. Lincoln Highway
Exton, PA 19341

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rated
345 Reviews

Dealership Experience

25 yrs, 5 mos

Industry Experience

27 yrs, 11 mos

not yet
rated

345 Reviews

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345 Reviews of Preston Jackson

February 23, 2019

Dealership Rating
Employee Rating

Preston does a great job ! He is always patient and accomodating. He has helped to resolve some complicated insurance issues; which took a lot of perseverance.. More

by Susan Lynch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 23, 2019

MINI of West Chester responded

Thank you for your recognition of Preston!!

February 22, 2019

Dealership Rating
Employee Rating

Great job as always I always enjoy my time @ Otto's MINI, from catching up on the latest MINI news, to making use of the waiting area to keep up with work. Staff is alway More

by Dorset Connects
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad Carey, Pete Barcus

Feb 23, 2019

MINI of West Chester responded

Thanks Rob! You and your staff are always a pleasure to work with as well! Thank you so much for your loyalty and business over the years!

February 15, 2019

Dealership Rating
Employee Rating

Thanks for the great service. We've always had great service at this location. Thanks for squeezing us in at the last minute and for fixing our brake and sensor issues. As always, More

by UsedMini2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charlotte Smith-Widdis

Feb 16, 2019

MINI of West Chester responded

We are here to assist! Thanks for the nice words and we're glad we were able to get you back on the road!

February 14, 2019

Dealership Rating
Employee Rating

Preston was great! Drop off was quick and easy, the loaner car was fun to drive. Preston filled me on the services that would happen clearly and simply. When I needed More

by GingerG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 14, 2019

MINI of West Chester responded

We're pleased to hear Preston was able to facilitate an efficient and informed service visit for you. Great to hear you had fun in your loaner.

February 11, 2019

Dealership Rating
Employee Rating

Exemplary Service The education, the individual service, and attention to details were exemplary. Keeping me informed while I waited. The service manager offered solu More

by shacker mourad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 11, 2019

MINI of West Chester responded

Thank you for the nice review! It is our goal to help customers make the best decision for them, not to push sales.

February 11, 2019

Dealership Rating
Employee Rating

My yearly service I can't say enough about the level of service I received. Preston went so above and beyond for me when I had so many issues after bringing it in. More

by fakak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 11, 2019

MINI of West Chester responded

Excellent! We're pleased to hear Preston was able to assist you so effectively! Thank you for choosing Otto's.

February 06, 2019

Dealership Rating
Employee Rating

Great service (thanks Preston) but prices are very high Preston is awesome to work with. Very honest and up front about the service. He is also very accommodating for those with a busy schedule. More

by jayke74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 07, 2019

MINI of West Chester responded

Thank you for the review and for the kudos to Preston! We routinely compare our pricing with that of our competitors in the area to make sure we are offering the best value at the best price. With our state of the art facility and factory trained technicians, we are not always the least expensive for all jobs, but we do work hard to make sure we are competitive in our market.

February 03, 2019

Dealership Rating
Employee Rating

Great service and easy to work with! Preston is great to work with. He explained the issues with the car very well and kept me informed of the status, arranged a loaner and adjusted drop More

by jeo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 04, 2019

MINI of West Chester responded

We're delighted to hear Preston was able to accommodate your servicing need so efficiently. We try to make your visit stress free at Otto's MINI.

February 03, 2019

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Employee Rating

Excellent service I gave Preston this rating because he was personable and listened to my concerns about my car. Also, he set me up in a loaner car when it was discover More

by ndcvmd98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 04, 2019

MINI of West Chester responded

Making it easy for you is the Otto's MINI way. Great to hear Preston was able to help make your visit as convenient at possible.

January 30, 2019

Dealership Rating

Excellent first experience I recently purchased a used Mini and took it to Otto's for service. I will definitely go back. From the service greeter to Preston the entire experien More

by TodStu
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jan 31, 2019

MINI of West Chester responded

Congratulations on your MINI purchase. Preston and our entire service team look forward to helping you keep your MINI operating at peak performance. Thank you for choosing Otto's.

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