Preston Jackson | Page 32
Service Advisor
MINI of West Chester
305 W. Lincoln Highway
Exton, PA 19341
Dealership Experience
25 yrs, 7 mos
Industry Experience
28 yrs, 1 mo
346 Reviews
Write a Review346 Reviews of Preston Jackson
May 21, 2018
FIXED and happy. Ottos Mini in exton is excellent. They’re always quick, friendly, accommodating and efficient. I’ve had poor experiences with other mini dealership Ottos Mini in exton is excellent. They’re always quick, friendly, accommodating and efficient. I’ve had poor experiences with other mini dealerships and this one exceeds my expectations. Thanks for always helping me out! More
May 14, 2018
Well performed service Service experience could not be easier. Prompt courteous professional employees. Easy check in, timely work follow up and a clean done car at checkout Service experience could not be easier. Prompt courteous professional employees. Easy check in, timely work follow up and a clean done car at checkout what could be easier More
May 14, 2018
Great service department Best dealer service experience to date. Easy scheduling, thorough communication, quality loaner. Preston was a fantastic SA. Tech was great. Cover Best dealer service experience to date. Easy scheduling, thorough communication, quality loaner. Preston was a fantastic SA. Tech was great. Covered service area, really nice. I will return. More
Other Employees Tagged: Kyle - tech
May 09, 2018
Turbo needed replaced They did everything to get my car back on the road and made sure I wasn’t without a vehicle - great customer service team! Thank you They did everything to get my car back on the road and made sure I wasn’t without a vehicle - great customer service team! Thank you More
Other Employees Tagged: Charlotte Smith-Widdis
May 08, 2018
Routine Maintenance Visit Preston is always wonderful to work with. I typically try to wait while service is performed, but this visit took a little longer than normal. When Preston is always wonderful to work with. I typically try to wait while service is performed, but this visit took a little longer than normal. When Preston identified that my wait may be quite long, he put me into a courtesy car. Service is always top notch here. They are always very thorough and Preston is a wonderful service advisor. More
May 08, 2018
Service on 4 door Mini This was our 3rd scheduled service since owing our Mini. So far we have been happy with performance after servicing. Staff is friendly and tries to ac This was our 3rd scheduled service since owing our Mini. So far we have been happy with performance after servicing. Staff is friendly and tries to accommodate for time. More
Other Employees Tagged: Pete Barcus, Michael Dixon, Joseph Fritz , Jennifer Cacchione, Melissa Gibson, Edwin (Liam) Morris, Jeff Schmidt, Charlotte Smith-Widdis, Derek Street
May 08, 2018
Annual Service I brought my car in for it's annual service. I travel over an hour to get to Ottos and they make it very easy. I get a loaner car and then i can lea I brought my car in for it's annual service. I travel over an hour to get to Ottos and they make it very easy. I get a loaner car and then i can leave to do the things I want to do while I wait for my car. They know I can't go back home so they make sure my car is done in a reasonable amount of time. More
Other Employees Tagged: Michael Dixon , Jennifer Cacchione
May 07, 2018
Always a positive experience! We travel to Otto's because of their excellent customer service! It makes all of the difference. Good to know that if there is a problem, you can trus We travel to Otto's because of their excellent customer service! It makes all of the difference. Good to know that if there is a problem, you can trust that Otto's staff will give you complete and trustworthy attention. More
Other Employees Tagged: Melissa Gibson, Charlotte Smith-Widdis
May 07, 2018
Experienced crew The service department let's you know what needs to be done to keep you and your car safe- from start to finish. Texts with diagnostics of your car. The service department let's you know what needs to be done to keep you and your car safe- from start to finish. Texts with diagnostics of your car. More
Other Employees Tagged: Joseph Fritz , Carol in the boutique
May 07, 2018
sales and service From the salesman (Pete) to the service center everyone has been very professional and informational. Would recommend dealership to friends and family From the salesman (Pete) to the service center everyone has been very professional and informational. Would recommend dealership to friends and family. What a fun car to drive More
Other Employees Tagged: Pete Barcus , Melissa Gibson

