Preston Skinner | Page 11

FANTASTIC!!!! We had been loyal to another Chrysler/Dodge/Jeep dealership closer to our home in the past. We bought quite a few vehicles from them. Service there wa We had been loyal to another Chrysler/Dodge/Jeep dealership closer to our home in the past. We bought quite a few vehicles from them. Service there was below par so we started taking our vehicles to Carl Burger, where we get AMAZING service. One day while waiting to turn one of our vehicles in, I saw an amazing new PowerWagon. We had an older model one. Mikhael Mikhael saw us looking and came out to chat. Next thing you knew we traded in the old for the new. His outstanding customer service and knowledge of the vehicle was exactly what we expected after spending so much money on their products in the past. So when I needed a new Jeep Rubicon after my 2014 was just totaled in a head on collision. I was still using the other dealership to find my new Jeep. It was taking way to long for them to find me what I wanted. None of them were in the State of Cali. On a whim I called Mikhael at 8pm at night and told him my frustrations and dilemma. He took notes on what I wanted and said he was "on it!!". The next morning, after tapping into his extensive contact list, he called me to confirm he found 2 vehicles within 60 miles that matched my list. I confirmed the one I wanted, my husband and I went in to the dealership, while we signed the paperwork, Mikhael personally drove to LA and picked up my new 2019 Jeep Rubicon and drove it back to San Diego. ALL of this happened in less than 12 hours.!!! I still hadn't heard back from the other dealer and it had been a few weeks. With the accident being so traumatic, the fact that I am still hurting, the emotional fact of having to total my amazing Jeep I spent 5 years building up with after market items, buying a new vehicle was not in the cards. So when Mikhael said he "got it!!" and took all the work and worry out of my hands, there are no words to describe my appreciation. The professionalism, dedication to the job and customer service and the "you are family" atmosphere was above par. We will never go anywhere else again for our new vehicles and service. Thank you Mikhael, Preston Skinner, Tony Bonano and Mike K. for all your help through this stressful and painful time. I love my new Jeep olllllllo We appreciate you!!! More

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2019 Ram Purchase The team at Carl Burger Dodge made my trade in and purchase easier than I could have imagined. They took great care of me and my family and I would hi The team at Carl Burger Dodge made my trade in and purchase easier than I could have imagined. They took great care of me and my family and I would highly recommend this dealership above any others. More

by Bgaines Verified Customer Verified Customer

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No pressure buying experience I really just stopped by to test drive a new JL and see what features were offered. Preston made me a deal that I couldn't pass up. No pressure sale I really just stopped by to test drive a new JL and see what features were offered. Preston made me a deal that I couldn't pass up. No pressure sales approach made me even more willing to do business with Carl Burger. I would buy another car from Preston anytime and would also recommend him to friends and family. Great experience. Thanks Preston More

by shiveljl Verified Customer Verified Customer

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New car Overall I like the car. I will like to get info about vehicle maintenance requirements and will be helpful if we can access or use the online, video Overall I like the car. I will like to get info about vehicle maintenance requirements and will be helpful if we can access or use the online, video delivery checklist online support plus, I don’t think we have a chance to see those. More

by maraevg Verified Customer Verified Customer

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What a great experience. We needed to get 3 new vehicles. Honestly, I thought the experience would be scary and challenging. It wasn't. It was by far the best car buying exper We needed to get 3 new vehicles. Honestly, I thought the experience would be scary and challenging. It wasn't. It was by far the best car buying experience I've ever had. Low pressure, patience, and dedication to make sure we got the deal we were looking for and the vehicles we needed. We are so pleased with the cars and truck and very happy with how hard everyone there worked with us. More

by jrmurdock Verified Customer Verified Customer

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Really good ....very professional The sales staff where friendly and eager to make a deal.....while all the way making you feel welcome at the dealership.... Got the color I wanted at The sales staff where friendly and eager to make a deal.....while all the way making you feel welcome at the dealership.... Got the color I wanted at the price that seemed reasonable.... More

by TYBROCK10 Verified Customer Verified Customer

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Appreciation for Mr. Preston Skinner Having the Experience, professionalism and Knowledge, plus people skills that Mr. Skinner demonstrated while assisting us with the purchase of our 201 Having the Experience, professionalism and Knowledge, plus people skills that Mr. Skinner demonstrated while assisting us with the purchase of our 2017 Nissan Ultimate, will prove to be an asset for others to buy from your dealership. More

by cv621 Verified Customer Verified Customer

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Came for a look went home a new owner My wife and I didn't expect to purchase on this trip. We were out looking at options for the end of our lease with Toyota. We had three months to go o My wife and I didn't expect to purchase on this trip. We were out looking at options for the end of our lease with Toyota. We had three months to go on a 2016 RAV 4 and thought of changing it up this time. Stopping off at Carl Burger and there was little pressure I felt. Picked out a new Limited X and started to work the price. Jake and Preston did such a good job getting us to a comfortable price we just couldn't pass. My wife lives her new JGC, now I have to sell my 97' Limited JGC, but fair trade I think. More

by cmcorona Verified Customer Verified Customer

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Perfect Preston skinner sold me the truck he is a very welcoming young man and made my transition into the truck of my dreams flolous. Couldn’t be more happy Preston skinner sold me the truck he is a very welcoming young man and made my transition into the truck of my dreams flolous. Couldn’t be more happy More

by bret.12381 Verified Customer Verified Customer

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Jeep lease I walked in cold to the dealership after looking elsewhere (Mazda). I was on the fence about leasing a car, bc I did NOT want a large monthly expense I walked in cold to the dealership after looking elsewhere (Mazda). I was on the fence about leasing a car, bc I did NOT want a large monthly expense on a car I would only drive about once or twice a month...I ended up meeting with Preston who was super user friendly and left with a Jeep and a lease I was comfortable with. More

by jb Verified Customer Verified Customer

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