Prince Jones | Page 16
Service Advisor
Zeigler Honda of Racine
1701 SE Frontage Rd
Mount Pleasant, WI 53177
484 Reviews
Write a Review484 Reviews of Prince Jones
May 09, 2025
I recommend them, they have helped me 100% in all aspects, they are the best, I thank them very much. aspects, they are the best, I thank them very much. More
Other Employees Tagged: Chuck Oates, Zack Whittaker, Victor Cortes, Tim Cameron, Venicia Sides , Jason Kent, Tim Olson, Giovanni Vargas
May 07, 2025
I went for an oil change. I found out that they broke my glove box. I went back to get it fixed and I was lied to that it was fixed and then when I questioned Prince, he told I found out that they broke my glove box. I went back to get it fixed and I was lied to that it was fixed and then when I questioned Prince, he told me what do you want me to do about it. I had to talk to the manager, Brian and get things squared away and get my glove box fixed. I did not appreciate being lied to or having me come out for an appointment and the parts were not there so that's why I say my experience was fair. More
Other Employees Tagged: Prince Jones
May 07, 2025
In December of 2024, I bought my car from them after my original was totaled in an accident. Agreed on price, test drove it, loved it. When my dad and I came to pick the car up the next day, (my dad had ar original was totaled in an accident. Agreed on price, test drove it, loved it. When my dad and I came to pick the car up the next day, (my dad had arrived first) and he let me know there were issues starting the car, and it seemed that the techs and salesman were previously aware of these issues. When I arrived, they tested the battery that the service guy said was good and he just tested. When we tested the battery, he said it was no good and replaced it. Car started fine, so I wasn’t worried. Now, six months later, the car is having starting issues. I took it back to you guys and now you say the starting motor is bad? Not only that, but the car that passed a safety inspection is leaking oil, has a bad brake caliper, and most concerning has ball joints with “excessive play”. You wanted to charge me 6500 for a car I bought for 12-13K. I took it to a reliable shop that I have been working with for over 5 years on multiple vehicles, and he couldn’t find anything past the starting motor (which it seemed like you guys were aware of 6 months ago). I was so disappointed because the GM seemed to care about sales/service experience, but does not have his team ready to deliver on the expectation. The Zeigler name is on a lot of dealerships, and I really want to trust it and keep working with this dealership but I don’t think I can after I was misled and charged $129 for it. Thanks for the oil change. More
Other Employees Tagged: Chuck Oates, Zack Whittaker, George Bell, Jayden Garrison, Tim Cameron, Venicia Sides , Jason Kent, Giovanni Vargas
April 28, 2025
For me, Prince handled my service appointment and related questions very well. Had a litgle confusion with my boll but he took care of it. Always seem to get good service at Zeigler. questions very well. Had a litgle confusion with my boll but he took care of it. Always seem to get good service at Zeigler. More
April 27, 2025
Prince definitely embodies the great quality of my experiences with Zeigler Honda. He sees me and treats me as a valued person first and always. experiences with Zeigler Honda. He sees me and treats me as a valued person first and always. More
Other Employees Tagged: Prince Jones

