Quinton Burns | Page 12

Great Experience!!! I purchased a used car from Roswell Infiniti. They were such a pleasure to work with. They went above and beyond to make my experience quick and easy! I purchased a used car from Roswell Infiniti. They were such a pleasure to work with. They went above and beyond to make my experience quick and easy! Would do business again! Big thanks to Kristen and Quinton for helping me! They did an awesome job! More

Helpful 0

Report | Print

Quinton was great!!! We went in the explore and possibly get out of my lease with my Range Rover. I first had an EX35 and upgraded to a FX35 then a QX70 and switched to a We went in the explore and possibly get out of my lease with my Range Rover. I first had an EX35 and upgraded to a FX35 then a QX70 and switched to a Range Rover, what a mistake! Quinton and his team made it appealing to get back into an Infiniti, and it worked. Quinton, thanks for being personable and easy to work. Don't hesitate to to Roswell Infiniti - Thanks to everyone!!! More

by dsimone525 Verified Customer Verified Customer

Helpful 0

Report | Print

Very good sales experience I worked with Quinton to purchase a beautiful 2013 Q37 Convertible. There was a scratched/dirtied spit on the front fender and before delivering the c I worked with Quinton to purchase a beautiful 2013 Q37 Convertible. There was a scratched/dirtied spit on the front fender and before delivering the car to me they made sure that it was re-painted properly and beautifully. I was impatient waiting for the work to be done but it was worth it to have my car in great condition. More

by lakoller Verified Customer Verified Customer

Helpful 0

Report | Print

Worst experience ever I would advise everyone to stay away from this dealership. While car shopping online I came across a Volvo XC 60 that was located at Roswell Infiniti I would advise everyone to stay away from this dealership. While car shopping online I came across a Volvo XC 60 that was located at Roswell Infiniti, I contacted the sale department to ensure the car was still there. The sale rep confirm that the vehicle was still available and sitting on the lot this was at 1:00 pm. After driving 2 hour to the dealership we arrival to find out that the car had been on a test driver since 8:00 am, after they confirm earlier that the car was on the lot. The sale rep did not know when the vehicle was expected back. That wasn’t too big of a deal because there were a few other cars in the area that we wanted to check out. After checking out the other cars we contact Roswell to see if the car was back from the test driver which it was. After test driving the car we decided that we wanting to purchase the vehicle. We explain to the sale rep that we already had per approve financing for a certain amount from out credit union, which he state wasn’t a problem because we not far off from the asking price. During the processing of paper work he kept on suggesting that we finance the car through Roswell, which we kept on declining. After completing the majority of the paperwork he told us that the price was nonnegotiable and being that it was after 5 pm on Friday we were unable to contact our credit union to adjust the amount of preappoval. We spoke to the sale manage to explain to him the situation and ask if they would be willing to hold the car until Monday at which time we could contact our credit union. He refuse stating that the only option was to finance the car through them to because they would not hold the car for the weekend. We understood the car was sold as buy as is because it was used but we also ask if a completed inspection was done on the vehicle which they confirm. After owning the car for less than a week it start making a strange normal noise while steering. We took it to a local Volvo Dealership to find out that the car need 2 front axles which cost 1000.00 a piece to replace. I contact Roswell Infiniti to be told that the car was sold as is and that they only do inspection for Infiniti vehicle only . If that was explain up front we would not have purchase the Vehicle from them. We also purchase the poly steel package and it took several calls and emails over a 6 months period to have apply the protection to the car. When we got the car back from the detail shop at Infiniti the car was cover with white spot and the Volvo decal was missing. I contact them again to be told that there was nothing they could do because it was not cause by their detail shop, More

Helpful 0

Report | Print

New car Great new car delivery experience! I would highly recommend this dealership to my friends and family. This my first Infiniti, great car, enjoying the Great new car delivery experience! I would highly recommend this dealership to my friends and family. This my first Infiniti, great car, enjoying the ride. More

Helpful 0

Report | Print

Best infinity service center. Very fast and efficient place to service the vehicle. I have been taking my QX60 to Roswell infinity for regular makntanice from last couple years and Very fast and efficient place to service the vehicle. I have been taking my QX60 to Roswell infinity for regular makntanice from last couple years and never once had an issue with it. Very professional and courteous staff. More

by JITEN385 Verified Customer Verified Customer

Helpful 0

Report | Print

Fast, efficient and honest service center! I have used the Roswell Infiniti service center for over 6 years and have always been satisfied with their work and customer service! I will continue I have used the Roswell Infiniti service center for over 6 years and have always been satisfied with their work and customer service! I will continue to purchase vehicles from this dealership and use their service center. More

by CHirst Verified Customer Verified Customer

Helpful 0

Report | Print

EXCELLENT CUSTOMER SERVICES I LEASE A 2018 Q50 AND FROM THE BEGINNING TO THE END, SALE PROFESSIONAL MR. BURNS, MR. COLCER, SALE MANAGER MR. BAKER AND FINANCIAL MANAGER EXCELLENT I LEASE A 2018 Q50 AND FROM THE BEGINNING TO THE END, SALE PROFESSIONAL MR. BURNS, MR. COLCER, SALE MANAGER MR. BAKER AND FINANCIAL MANAGER EXCELLENT CUSTOMER SERVICES. 5 STARS More

by ProfessorTorres Verified Customer Verified Customer

Helpful 0

Report | Print

Waste of time Texted my sales rep (with pics) to get advice on an aesthetic concern I had with my new car -said he didn’t know and told me to call service. I spoke Texted my sales rep (with pics) to get advice on an aesthetic concern I had with my new car -said he didn’t know and told me to call service. I spoke to services and they said it could be fixed and that I should “bring it in”. Upon brining it in (a 45 min trip), I was promptly told it was “normal” and that nothing could be done. What a waste of time and money. In this day and age, one should be able to resolve simple car questions without having to “bring it down”. More

by nuwcars Verified Customer Verified Customer

Helpful 0

Report | Print

Great Experience! Highly recommend! We had a great shopping experience. Quinton Brown was awesome! He really worked for the customer & gave us a great trade in! He was Highly recommend! We had a great shopping experience. Quinton Brown was awesome! He really worked for the customer & gave us a great trade in! He was very patient with my questions and is very knowledgable. He made sure to tell us about all the details of car before we drove off. He even called the next morning to make sure we are happy with our purchase! Also, the dealership is beautiful, clean and had snacks/soft drinks for us as we were waiting. Very happy with our new car & experience! More

Helpful 0

Report | Print