Robert Johnson
Robert Johnson at Southern Ford

Robert Johnson

Service Advisor

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.5
101 Reviews
4.5

101 Reviews

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101 Reviews of Robert Johnson

December 25, 2025

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The service team are awesome! They consider your concerns and advise to ensure the best outcome for the vehicle and customer. More

by NMAUZONE
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Recommend Dealer
Yes

December 24, 2025

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The guys were awsome very professional. They were very knowledgeable in assembly of our bed frame More

by TPTUCKER8
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Recommend Dealer
Yes

December 23, 2025

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Never called me. Called Southern Ford twice regarding proposed repair identified 1 Dec.2025. Terrible service More

by GMPOP1979
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Recommend Dealer
No

December 23, 2025

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It took four and a half hours to do a 60 minute job: oil/filter change and rotate tires. Also your multi-point inspection. You wouldn't even listen to me as to how I wanted my tires rotated and the resu More

by Bryan
Recommend Dealer
No

Other Employees Tagged: Robert Johnson

December 18, 2025

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Employee Rating

Very efficient. Super pleasant. Very helpful Great dealership experiences over the years!. Try to really care about me. More

by Janice
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Recommend Dealer
Yes

December 09, 2025

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My brand new car got a blowout on I-64. My car was towed to Southern Ford and they could not have been any nicer. From recommending a lunch place to securing our uber to getting me a new ti More

by Jaimegmcclure
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Recommend Dealer
Yes

Other Employees Tagged: Guy Stewart

December 04, 2025

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Very pleasant staff. I waited on the car and the work was done in about 1 1/2?hours. More

by CRAIGSMITH50
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Recommend Dealer
Yes

December 03, 2025

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Great, reliable, and consistent dealership. The pricing, and service is always above reproach. The rewards and discounts are great as well. More

by storm12700
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Stephanie Spangler

December 02, 2025

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It was just an oil change and I had an appointment so everything was very easy More

by Raul
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Recommend Dealer
Yes

Other Employees Tagged: Stephanie Spangler

November 29, 2025

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Employee Rating

I was overall pleased. I would have appreciated a call earlier that my car was ready. More

by mareval80
Recommend Dealer
Yes

Other Employees Tagged: ROBERT JOHNSON

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