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Robert Johnson
Robert Johnson at Southern Ford

Robert Johnson | Page 11

Service Advisor

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.5
166 Reviews
4.5

166 Reviews

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166 Reviews of Robert Johnson

October 10, 2025

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Employee Rating

Friendly and prompt service on time delivery uber service was very convenient coming and going More

by reinholdalbers6
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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October 08, 2025

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Employee Rating

Very good homie atmosphere work was fair no complaints was out in hour and half More

by jeffatnite
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones, Eddie Marshall, Stephanie Spangler , MATTHEW CARTER, Jeff Dobson, Kevin Phillips, QUERIDA WILLIAMS

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Oct 09, 2025

Southern Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 01, 2025

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Employee Rating

Excellent service! Thanks again! This is the only place I will take my F250. Thanks again! More

by osojames247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones, Eddie Marshall, Stephanie Spangler , MATTHEW CARTER, Jeff Dobson, Kevin Phillips, QUERIDA WILLIAMS

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September 30, 2025

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Employee Rating

Great service every time I visit this location. Hats off to the team for everything. More

by LINWARDWFG
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Service Time
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Yes
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September 27, 2025

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Great service as usual even through ownership has changed. Please promote Mr. Johnson ahead of piers. More

by JJay
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Curtis Grubbs

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September 20, 2025

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Employee Rating

Done on time. All charges were explained. Special request was taken care of. Waiting room was comfortable. More

by Hammero,PennyR
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Service Time
Service Communication
Recommend Dealer
Yes
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September 20, 2025

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Good work. No problem. Had no problems. I would recommend this dealership. Thanks to all the staff! More

by Sherlockron72
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Service Time
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Recommend Dealer
Yes
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September 19, 2025

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Met and exceeded my expectations. My service advisor was friendly and helpful. Thanks so much! More

by CARMEN
Recommend Dealer
Yes

Other Employees Tagged: ROBERT JOHNSON

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September 16, 2025

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Employee Rating

They did an oil change and inspection on my 2015 Mustang GT. Everything went well except the amount of time considering I had an appointment More

by craigdaviis
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Service Time
Service Communication
Recommend Dealer
Yes
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September 13, 2025

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Employee Rating

Have complete confidence in the service department. 10x better than the last dealership we had before More

by louhughes2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones, Eddie Marshall, Stephanie Spangler, Kelcey Jordan , MATTHEW CARTER, Jeff Dobson, Kevin Phillips, QUERIDA WILLIAMS

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