ROSA CHAVEZ | Page 38

Easy to work with. Ryan was knowledgeable, friendly, and went out of his way to assist us and make us comfortable. Could not be better. went out of his way to assist us and make us comfortable. Could not be better. More

by DANE.ALEXANDER Verified Customer Verified Customer

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Easy buying experience, helpful staff, quick service. Could not be more satisfied with every step of the process, and would absolutely buy a car from here in the future. Could not be more satisfied with every step of the process, and would absolutely buy a car from here in the future. More

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I found my Ford van on the Internet, Alex had it listed I knew what I wanted...and wanted what I knew :-) Paid cash, no hassle sale, only complaint was I needed the seats removed, (at least the bolted I knew what I wanted...and wanted what I knew :-) Paid cash, no hassle sale, only complaint was I needed the seats removed, (at least the bolted ones unbolted) and they would not do that for me :-( More

by TOPHATWEIMS Verified Customer Verified Customer

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Lorena helped us with everything we needed, she answered all the questions we had to the best of her knowledge and she went above and beyond to make sure that we got what we wanted. all the questions we had to the best of her knowledge and she went above and beyond to make sure that we got what we wanted. More

by BERENICITA08 Verified Customer Verified Customer

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great personnel and friendly service Just purchased our 3rd pilot from them Took it home and it leaked oil on my new concret driveway. callled and they said bring it right in. got a loaner and they had 3rd pilot from them Took it home and it leaked oil on my new concret driveway. callled and they said bring it right in. got a loaner and they had to replace cracked transfer case housing and seal. First trouble ive had with a honda in 15 years More

by THINCBRANCH Verified Customer Verified Customer

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I must say that my experience as a first time customer at Manly Honda wasn’t as enjoyable as it should have been. The salesman delivered a car I purchased on their site, which was nice, however after driving Manly Honda wasn’t as enjoyable as it should have been. The salesman delivered a car I purchased on their site, which was nice, however after driving it the first day, I felt that it wasn’t the car that fit my needs, so I took advantage of their 7 day guarantee and browsed their site for not only a bigger car, but with less mileage. So I found one I liked and contacted the salesman to let him know that I wanted to swap cars, and he said that he’d start the process. That process went smoothly up until I got home and I realized that the salesman had slipped in a used car warranty plan which added an additional $5k to my loan. I didn’t know that the extended warranty plan was added to my contract, because when I was signing the paperwork, the finance rep didn’t even mention the warranty or even ask me if I wanted it to be added on. So I called the salesman who helped me, and I asked him why the warranty package was on my contract, and he said that it was required by the lender because my car was a used vehicle, and that I could take the warranty off after 6 months of on time payments, which I thought was strange. Well after digging a bit, I read on the warranty document that my loan approval was not contingent on purchasing the warranty plan and that it was optional. So I contacted the finance director who was able to resolve the issue and get the warranty plan taken off and had me resign the contract which took several hours, but at the end of the day it dropped my car payment by $115. I was also contacted by Paul Ciardiello, their GSM, and had a very pleasant conversation, and not only did he take the time to reach out to me and listen to my concerns, but he sincerely apologized for my unpleasant experience, and because of that I will definitely consider returning to them in the future when I decide to purchase a new car. More

by C Diaz Verified Customer Verified Customer

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Abraham was very helpful and it was a great experience. It was actually my first time buying a car from a dealership on my own and he made it a very pleasant experience. Would definitely recommend manly ho It was actually my first time buying a car from a dealership on my own and he made it a very pleasant experience. Would definitely recommend manly honda to others More

by CHALLETJEANNOT Verified Customer Verified Customer

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The friendly Mr. Abraham Contreras was able to deliver the car on the day he told us and he was able to meet the price requirement for my new Honda Clarity. the car on the day he told us and he was able to meet the price requirement for my new Honda Clarity. More

by MARINER92 Verified Customer Verified Customer

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They were both amazing and found me a car that i needed and wanted for my budget i feel that is important in a buying of a car to know that they will help you with the best options. Thank you Jose And Rosa and wanted for my budget i feel that is important in a buying of a car to know that they will help you with the best options. Thank you Jose And Rosa your the best More

by ATH1176 Verified Customer Verified Customer

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Friendly and understanding. Jacob really went above and beyond. I have not bought a vehicle in a long time. But he made the process painless. beyond. I have not bought a vehicle in a long time. But he made the process painless. More

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